Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Outreach Worker will engage in case management, system navigation, and provide direct support by connecting with patients in the community and in their homes. You will work closely with the Social Worker to develop, implement, and support the execution of personalized care plans, accompany patients to appointments, and ensure that they receive the care they need. The role requires initiative, a deep commitment to patient care, and a passion for improving outcomes for individuals facing complex health and social challenges. As the role and team evolve, you will help shape the direction and impact of our outreach efforts.

Do you…

Embrace opportunities to develop professionally in a progressive, collaborative, and highly engaged multi-disciplinary health team
Understand and respond to the social determinants of health, working toward greater health equity
Have an anti-oppressive practice, embracing the diversity of our community, including race, religion, culture, sexual orientation, and gender identity
Appreciate the flexibility of providing telephone, video and in-person care, with potential to have a hybrid work in office/work from home schedule.
If so, we are looking for a future colleague who has…

·       A Diploma or Degree in Social Work or other health or health equity related discipline and/or significant experience in a related field such as Peer Support, Community Health, Gerontology, Health Equity, Disability or Addictions.

·       Registered and in good standing with a professional college preferred, but not required (e.g. OCSWSSW, CNO, COTO)

·       Experience in health and/or community/social service settings.

·       Experience working with diverse partners in Hamilton or other communities. Expertise or additional training in addressing social determinants of health, health equity, addictions, gerontology and mental health.

·       Experience and/or training in de-escalation and/or non-violent crisis intervention.

·       Experience as a consumer or caregiver to an individual with chronic and complex health issues.

Why join the HFHT?

Multi-Sector Pension Plan
Extended health care benefits including health, dental, vision & critical Illness insurance
Generous professional development time and funding allocations
Organizational commitment to work-life balance, including options for a hybrid work model
Summary:

Classification: Union (CUPE)

Primary Location: Hamilton, Ontario

Multi-Site: Yes

FTE: 0.6 FTE

Employee Class: Regular Part-time

Date Available: ASAP

Salary: $54,891 (Under Review) (Pro-rated to FTE)

Application Instructions:

Interested applicants please submit résumé and cover letter by email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The MAiD Coordinator will have responsibility for coordinating and facilitating MAiD services for patients living in Hamilton, who have requested MAiD support.

About Medical Assistance in Dying (MAiD):

MAiD is supported through the following changes: “In February 2015, the Supreme Court of Canada ruled in Carter v. Canada that parts of the Criminal Code would need to change to satisfy the Canadian Charter of Rights and Freedoms. The parts that prohibited medical assistance in dying would no longer be valid. The Supreme Court gave the government until June 6, 2016, to create a new law.

In June 2016, Parliament passed federal legislation that allows eligible adults to request medical assistance in dying”. (Medical assistance in dying: Legislation in Canada – Canada.ca)

Medical assistance in dying and endoflife decisions | ontario.ca

Medical assistance in dying: Overview – Canada.ca

Medical assistance in dying: Legislation in Canada – Canada.ca

Duties and Responsibilities:

• Answering phone calls, providing support to patients and caregivers who may have questions or wish to self-refer.
• Accept referrals, triage patients and liaise with team assessors/providers.
• Maintain a regular caseload, estimated 12-15 open cases at any given time.
• Provide supportive health teaching for patients and caregivers relating to MAiD eligibility criteria and processes.
• Coordinate, attend and participate in patient assessments with team a team including physicians and/or Nurse practitioners.
• Coordinate and assist with all aspects of provision (i.e. organize IV starts, drawing up of meds prn, preparing patient and family etc.)
• Support patients with resources should they wish to donate their organs.
• Maintain accurate documentation (SOAP notes, MOH forms, outcome tracking etc.),
• Foster and maintain collaborative relationships with Primary Care/referring MRP.
• Liaise with community partners (e.g. HCCSS, visiting nurses) as needed.
• Provide back-up coordination coverage for team members as needed.
• Participate in quality and performance improvement activities
• Participate in community tables and planning committees
• Participate in sustainability planning for the team, considering innovative options to ensure long-term viability of the team.

Education and Experience:

• Registered Nurse or Registered Practical Nurse in good standing with the College of Nurses of Ontario with experience and expertise in intravenous starts.
• Or Registered Social Worker with experience supporting patients through MAiD and strong knowledge of a palliative approach to care.
• Experience providing a empathetic approach to care and supporting both patients and their caregivers.
• 3-5 years of clinical experience preferred

Specialized skills and knowledge:

• Strong understanding of all MAiD legislation and processes
• Strong knowledge of relevant legislation including but not limited to Freedom of information and Protection of Privacy Act, Regulated Health Provisions Act.
• Exceptional and compassionate interpersonal and communication skills

Location(s)
Office location may vary across Hamilton FHT hub sites. Travel is a requirement of the role.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

Healthcare of Ontario Pension (HOOPP)
Meaningful, purpose-based work
13 paid Stat holidays and one (1) extra float day
Flexible work schedule
Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton, Ontario

Employee Class: Full Time 1.0 FTE

Schedule: Monday-Friday; Days

Salary: $75,678.44 – $85,450.79

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day. 
Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day! 

Your Opportunity: 
As a HFHT Dietitian, you will be completing individual nutrition assessments, developing nutrition care plans and providing nutrition counselling for the management of conditions commonly seen in family practice including diabetes, obesity, cardiovascular disease, gastrointestinal disorders, disordered eating, bariatric care and other medical needs. You must have the proven ability to work effectively with patients, physicians and other health professionals in a fast-paced, dynamic team environment. Experience in group facilitation, motivational interviewing and additional languages are considered assets. 

The Hamilton Family Health Team is seeking 1 Registered Dietitian for a 0.6 FTE Part-Time position. The Hamilton Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates. 

Roles and Responsibilities: 

• Provide medical nutrition therapy for chronic disease management and prevention identifying nutrition problems, assessing nutritional status of patients, developing nutrition care plans and evaluate and monitoring effectiveness of nutrition interventions 
• Conduct comprehensive nutrition assessments identifying stages of change, socio-economic and cultural factors impacting health behaviours 
• Utilize appropriate counselling techniques including motivational interviewing and cognitive behavior therapy. 
• Communicate nutrition care plans and debrief with primary care team members as needed
• Ensure ongoing nutritional care by maintaining complete and accurate client records, assessment notes and required correspondence, and by monitoring client progress on a regular basis. 
• Safeguard client records and assures confidentiality of client information. 
• Identify opportunities for quality improvement for nutrition services and interdisciplinary work. 
• Work together within RD group to create resources to enhance patient access to timely, evidence-based primary care nutrition. 
• Facilitate/co-facilitate groups with other staff of the FHT.
• Assist in the education of staff, students, volunteers and peer support workers and supervision of internship placements. 
• Maintain professional competence through participation in professional development activities and maintaining license to practice.
• Comply with all relevant HFHT policies, procedures, and protocols. 
  Other duties as required. 

Qualifications and Skills: 

• 4-year Bachelor of Science or Applied Science degree, majoring in Nutritional Sciences or Human Nutrition (or equivalent); completion of Dietitians of Canada accredited Dietetic
• Internship program or combined Master’s and Dietetic Internship program
• Good standing with the College of Dietitians of Ontario and possess professional liability insurance. 
• Certified Diabetes Educator (CDE) and Second language are an asset
• Minimum 2-3 years in a community based or clinical health service organization.
• Ability to provide medical nutrition therapy for a wide variety of issues commonly seen in family practice
• A good understanding of nutrition interventions for chronic disease management and evidence-based nutrition best practices
• Excellent interpersonal, nutrition counseling, and group facilitation skills
• Excellent verbal and written communication skills.
• Excellent time-management, documentation and organizational skills 
• Ability to work effectively within an interdisciplinary health care team, provide nutrition leadership and maintain excellent working relationships 
• Ability to maintain confidentiality in all matters 
• Ability and interest in precepting dietetic interns and Master students
• Familiarity with requirements of the College of Dietitians of Ontario, Regulated Health Professional Act 1991, Scope of Practice per The Dietetics Act 1991 and privacy legislation
• High level of competency with computers and information technology 
• Respects and values the diversity of communities and individuals 

The ideal RD candidate is an intuitive, adaptable, self-directed health professional with a passion for their work and a strong commitment to providing and improving team-based patient care. 

Why join the HFHT? 
Competitive Employee Value Proposition including, but not limited to: 
Healthcare of Ontario Pension (HOOPP) 
Extended health care benefits including health, dental, vision & critical Illness insurance 
Meaningful, purpose-based work 
12 paid Stat holidays and one (1) extra float day 
Flexible work schedule 
Ongoing green initiatives 

Summary 
Classification: Non-Union 
Primary Location: Hamilton 
Employee Class: Part Time 0.6 FTE  
Schedule: Monday-Friday 
Salary: $75,678.44 – 81,800 

Application Instructions: 
Interested applicants please submit résumé and cover letter as one document using naming convention 
Last name, First name_Position via email: hr@hamiltonfht.ca 

Note: 
If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement. 

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Registered Practical Nurse (RPN), Patient Attachment, is a mobile member of HFHT’s Attachment Team, working across all clinic sites to support the attachment of unattached and at-risk patients to primary care providers. This role is central to HFHT’s patient attachment strategy, functioning at the point of care to coordinate outreach, complete clinical onboarding, and facilitate warm connections between patients and their care teams.

The RPN is expected to travel between HFHT clinic sites on a regular basis and may work from various clinical and community settings. Work may include in-person, virtual, and telephone-based interactions. This position is a full-time role and will involve interactions with patients who may be experiencing social vulnerabilities. We are currently looking to hire 3 full time RPNs for HFHT’s Attachment Team.

Roles and Responsibilities:

Patient Outreach and Engagement

•       Conduct proactive outreach to unattached patients and those at risk of losing primary care access, via telephone, virtual platforms, or in-person visits.

•       Engage with patients in a trauma-informed, culturally responsive manner to support their connection to primary care.

•       Facilitate warm handoffs between patients, community partners, and care providers to support seamless attachment at the point of care.

•       Identify and address barriers to attachment, including social determinants of health, and connect patients to appropriate resources.

Clinical Onboarding and Chart Preparation

•       Initiate patient charts in the electronic medical record (EMR) upon attachment and complete initial patient profiles.

•       Gather and document patient medical history, family history, social history, and current medications.

•       Review and update immunization records

•       Complete screening tools and preventive care checklists as part of the patient onboarding process.

•       Prepare clinical summaries to support provider readiness for first patient visits.

Direct Patient Care

•       Conduct in-person, virtual, and telephone visits with patients as part of the attachment and onboarding process.

•       Perform nursing assessments within the RPN scope of practice, including vital signs, health history collection, and identification of urgent care needs.

•       Refer patients to appropriate providers or services when clinical concerns are identified during onboarding interactions.

Community and Partner Engagement

•       Build and maintain working relationships with community partners, social service agencies, and health system navigators to enable patient attachment.

•       Represent HFHT at community outreach events and community partner tables as needed.

•       Support point-of-care attachment initiatives in partnership with community-based organizations, including within priority equity communities.

•       Participate in care transitions and handoff processes for patients connecting from community settings to HFHT care.

Documentation and Quality

•       Maintain accurate, timely, and complete documentation in the EMR consistent with HFHT standards and professional obligations.

•       Contribute to data collection and tracking related to patient attachment outcomes and outreach activity.

•       Participate in quality improvement initiatives related to attachment, access, and patient experience.

•       Adhere to all HFHT policies, clinical protocols, and privacy legislation including PHIPA.

Teamwork and Collaboration

•       Work as an integrated member of the multi-site Attachment Team and broader interprofessional care teams.

•       Communicate effectively with clinic staff across sites to coordinate scheduling, patient flow, and handoffs.

•       Participate in team meetings, conferences, and practice development activities.

•       Support onboarding and knowledge sharing with new team members as required.

Qualifications and Skills:

•       Current registration in good standing with the College of Nurses of Ontario (CNO) as a Registered Practical Nurse.

•       Minimum two (2) years of clinical nursing experience, preferably in primary care, community health, or a similar ambulatory care setting.

•       Demonstrated experience with electronic medical records (experience with OSCAR Pro or PS Suites an asset).

•       Strong clinical assessment skills and the ability to work independently within the RPN scope of practice.

•       Experience in outreach, case coordination, or community health roles (preferred)

•       Experience working with unattached or marginalized patient populations, including those facing complex social circumstances (preferred)

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Healthcare of Ontario Pension (HOOPP)

·       Extended health care benefits including health, dental, vision & critical Illness insurance

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Hybrid work schedule

·       Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full-Time 1.0 FTE (40 hours/week)

Schedule: Monday-Friday

Start Date: ASAP

Salary: $53,000 – $60,549.66

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day. 
Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day! 

Your Opportunity:  
The Hamilton Family Health Team is seeking applicants for one full-time Registered Practical Nurses at the Healthcare at Eva Rothwell Centre located at the Eva Rothwell Centre, 460 Wentworth Street North, a trusted community facility since 2004, where social and community programs complement the activities of the clinic. 

Duties and Responsibilities: 

• Chronic Disease Management Support 
  Assist in the monitoring and follow-up of patients with chronic conditions (e.g., diabetes, hypertension, COPD, heart failure) under the direction of the NP
• Perform clinical tasks including vital signs, point-of-care testing, wound care, and specimen collection
• Provide patient education on disease management, medications, and self-care strategies
• Support recall and follow-up processes for patients with complex chronic disease needs 

 
Preventive Care, Well-Woman, Well-Baby, and Prenatal Care 

• Support well-woman visits including routine health screening, Pap tests (as per scope and HFHT protocols), and reproductive health education
• Assist with well-baby and well-child visits including growth monitoring, developmental screening, and caregiver education
• Provide prenatal support including blood pressure monitoring, urinalysis, fundal height measurement, fetal heart rate auscultation, and prenatal education
• Administer vaccines according to Ontario immunization schedules and HFHT medical directives, including documentation and cold chain management
• Conduct immunization counselling and address vaccine hesitancy using evidence-informed approaches
• Support recall and reminder processes for overdue immunizations and preventive screening 

Care Coordination and Navigation 

• Assist patients in navigating health and social services, including referrals to specialist care, community agencies, and HFHT allied health providers
• Support warm handoffs between team members, including social work, dietetics, and community health workers
• Participate in care planning for high-complexity patients alongside the NP and interprofessional team
• Liaise with the Eva Rothwell Centre’s community programs to support integrated care

Clinical Administration and Triage 

• Conduct telephone and in-person triage, assess patient needs, and prioritize care in collaboration with the NP
• Manage patient flow and prepare patients for clinical encounters
• Follow-up on patient’s blood work and imaging results as per NP direction
• Maintain accurate, timely EMR documentation in accordance with CNO standards and HFHT policies
• Support medication management processes including prescription preparation and reconciliation tasks within RPN scope
• Contribute to quality improvement activities, including data collection and chart audits
• Responsible for ordering vaccines and clinical supplies, stocking clinical rooms, and sterilizing clinical tools 

 Qualifications and Skills:  

• Current registration in good standing with the College of Nurses of Ontario as a Registered Practical Nurse
• Completion of a recognized RPN diploma or nursing program
• Current Basic Life Support (BLS/CPR) certification
• Demonstrated commitment to equity-centered, trauma-informed, and culturally safe care
• Strong interpersonal communication skills with the ability to build trust with marginalized populations
• Experience with electronic medical records (Telus PS preferred) considered an asset  
   

Why join the HFHT? 

Competitive Employee Value Proposition including, but not limited to: 
Healthcare of Ontario Pension (HOOPP) 
Meaningful, purpose-based work 
12 paid Stat holidays and one (1) extra float day 
On-site parking  
Ongoing green initiatives 
 
Summary 
Classification: Non-Union 
Primary Location: Hamilton – Eva Rothwell Centre 
Employee Class: Full-Time 1.0 FTE  
Schedule: Monday – Friday  
Date Available: ASAP 
Salary: $53,000 – $60,549.66 
 
Application Instructions 
Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca 

Note: 
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff. 

Together, we do amazing things every day. 

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day! 

Your Opportunity:  
The Nurse Practitioner (NP) at the Eva Rothwell Centre is a full-scope primary care provider within Hamilton Family Health Team’s NP-led model at this equity-focused site. The NP holds an enrolled patient panel and is responsible for the full continuum of primary care delivery — from episodic and preventive care through to chronic disease management, care coordination, and patient advocacy — for a population experiencing significant health and social complexity. 

The NP practices in accordance with the College of Nurses of Ontario standards for the Extended Class, HFHT policies and procedures, and applicable Ontario legislation. 

Roles and Responsibilities: 

• Primary Care and Chronic Disease Management 
  Provide comprehensive, longitudinal primary care to an enrolled patient panel with a high burden of chronic and complex disease
• Diagnose, treat, and manage chronic conditions including but not limited to diabetes, hypertension, COPD, heart failure, chronic pain, and mental health conditions
• Develop and implement individualized care plans in collaboration with the patient and interprofessional team
• Conduct regular reviews of medications, investigations, and care goals for patients with multiple comorbidities
• Support patients in self-management, health literacy, and navigation of the health system 

Preventive Care, Well-Woman, Well-Baby, and Prenatal Care 

• Provide well-woman care including routine health screening, Pap tests, reproductive health counselling, and contraception management
• Deliver well-baby and well-child visits including growth and developmental surveillance, immunizations, and caregiver education
• Provide prenatal primary care including initial assessment, ongoing monitoring, prenatal education, and coordination with obstetric and midwifery services
• Administer and prescribe immunizations in accordance with Ontario immunization schedules, HFHT medical directives, and CNO standards
• Conduct proactive outreach and recall for overdue preventive screening and immunizations within the enrolled panel

Episodic and Urgent Care 

• Assess and manage acute and episodic presentations within NP scope, with appropriate escalation and referral
• Conduct telephone triage and same-day appointments in response to urgent patient needs
• Collaborate with the RPN and clinic team to manage patient flow and ensure timely, appropriate care

Care Coordination and Navigation 

• Lead care coordination for high-complexity patients, facilitating communication across HFHT team members, specialists, and community partners
• Initiate and participate in interprofessional care conferences and case reviews
• Facilitate warm handoffs to social work, dietetics, pharmacy, community health workers, and Eva Rothwell Centre community programming
• Support patients in accessing housing, income supports, legal services, and other social determinants resources in collaboration with the social medicine team 
• Serve as a clinical point of contact for community partners including the Eva Rothwell Centre, Thrive Group, and McMaster University research collaborators

Documentation and Quality 

• Maintain accurate, timely, and complete EMR documentation in accordance with CNO standards and HFHT policies
• Participate in quality improvement activities including chart audits, data collection, and QI project implementation
• Contribute to the development and review of clinical protocols, medical directives, and care pathways relevant to the Eva Rothwell population
• Support students, learners, and new team members as appropriate 

 
Qualifications and Skills:  

• Current registration in good standing with the College of Nurses of Ontario in the Extended Class (NP-EC or NP-PHC)
• Master’s degree in Nursing or recognized NP education program 
• Current Basic Life Support (BLS/CPR) certification
• Demonstrated experience or commitment to equity-centered, trauma-informed, and culturally safe primary care
• Strong clinical reasoning, independent decision-making, and comfort with diagnostic and prescribing scope
• Excellent interpersonal and communication skills, with the ability to build trust with patients experiencing significant social and health complexity

Experience with electronic medical records (Telus PS Suite preferred) considered an asset 
 
Why join the HFHT? 
Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day 
• On-site parking 

Ongoing green initiatives 
 
Summary 
Classification: Non-Union 
Primary Location: Hamilton – Eva Rothwell Centre 
Employee Class: Full-Time 1.0 FTE  
Schedule: Monday – Friday  
Date Available: ASAP 
Salary: $125,000 – $142,805.79 

Application Instructions 
Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca 

Note: 
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff. 

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

We are looking for a dynamic Recruitment/HR Assistant to support the People and Culture department. To be a successful Recruitment/HR assistant, you should have excellent organizational and MS Office skills. You should be able to communicate effectively with candidates while adjusting to the pace of a fast-moving hiring environment.

Roles and Responsibilities:

• Performing recruitment duties such as shortlisting resumes, scheduling interviews, answering phone calls, and monitoring emails.
• Working closely with the People and Culture department to maintain the candidate pipeline, maintain recruitment documents and handle any relevant paperwork.
• Preparing and posting job advertisements online and in print media.
• Screening candidates by performing background checks and verifying their qualifications and experience. Keep hiring managers updated.
• Greeting and assisting interviewees onsite.
  Following up with candidates during the recruitment process, like shortlisting callbacks or rejection emails.
• Resolving issues such as interview cancellations swiftly.
• Assisting successful candidates with the onboarding process, including preparing documents and coordinating orientation agendas.
• Assist with filing, documentation in other areas.
• Other duties, as assigned.

Qualifications and Skills:

• Bachelor’s degree in human resources, business, or relevant field.
• CHRP preferred.
• At least two years of experience as a recruitment assistant or a related role, preferably in healthcare.
• Familiarity with standard hiring practices, such as scheduling interviews and onboarding processes.
• Tech-savvy.
• Strong skills in MS Office (Word, Excel)
• Strong organizational and time management skills.
• Outstanding verbal and written communication skills.
• Ability to work independently as well as part of a team.
• Ability to thrive in a fast-paced environment.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

Healthcare of Ontario Pension (HOOPP)
Extended health care benefits including health, dental, vision & critical Illness insurance
Meaningful, purpose-based work
12 paid Stat holidays and one (1) extra float day
Hybrid work schedule
Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Temporary Full Time 1.0 FTE

Schedule: Monday-Friday

Start Date: ASAP

Salary: $53,000 – $60,549.66

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Manager, Quality and Patient Experience provides operational leadership for HFHT’s quality improvement, patient experience, and practice sustainability portfolios. Reporting to the Director, Quality, Clinical and Innovation, this role supports the development and implementation of the annual Quality Improvement Plan (QIP), oversees quality data collection and reporting, and leads HFHT’s patient experience and patient safety programs.

A key focus of this role is sustaining and strengthening HFHT’s existing physician members and primary care practices. The Manager works to understand the needs, gaps, and efficiencies within member practices, connects them to organizational supports and core services, and ensures the quality team’s efforts are grounded in the realities of day-to-day primary care. This role recognizes that long-term organizational health depends on the sustainability of the practices at its core.

Roles and Responsibilities:

Quality Improvement

•      Supports the Director in developing and implementing the annual Quality Improvement Plan (QIP), including defining indicators, change ideas, and evaluation criteria.

•      Leads quarterly data collection, analysis, and reporting processes to track QIP progress and organizational performance.

•      Supports the Director in preparing materials and data summaries for the Board Quality Committee.

•      Promotes evidence-based practice and the use of QI methodology across HFHT teams and programs.

•      Identifies gaps in data availability and works collaboratively to implement solutions.

•      Supports and advances quality improvement initiatives through committee participation, project work, and interdisciplinary collaboration.

Practice Sustainability and Efficiency

•      Leads a proactive, systematic approach to understanding the needs and sustainability of HFHT’s existing physician members and primary care practices

•      Oversees the development and implementation of a practice needs assessment framework, including regular collaboration with Physician Affairs and Primary Healthcare Managers, to engage with physician members to surface gaps, emerging challenges, and opportunities for organizational support.

•      Directs the use of EMR and organizational data to build an ongoing picture of practice health, including service utilization, roster status, patient attachment, and clinical performance trends.

•      Oversees the assessment and resolution of practice-identified workflow and administrative challenges, leading the development of tailored improvement strategies in partnership with the requesting practice.

•      Translates practice-level findings into strategic recommendations for the Director and senior leadership, informing decisions on service development, resource allocation, and organizational priorities.

•      Leads the ongoing evolution and scaling of the HFHT Help Centre, an email-based ticketing system that provides physician members and practices with dedicated administrative support in navigating organizational operations and resolving requests in a timely and responsive manner.

•      Oversees the analysis of Help Centre data as an organizational intelligence source, using patterns and trends in practice requests to inform priority-setting, service gaps, and strategic recommendations to leadership.

Team Leadership and Management

•      Provides day-to-day supervision, coaching, and performance management for Quality Improvement Decision Support Specialists, Practice Facilitators, the Data Quality Coordinator, and the Custom Forms Specialist.

•      Establishes clear performance expectations and supports professional development across the quality team.

•      Builds team capacity in QI methodology, data literacy, improvement science, and practice facilitation.

•      Champions an inclusive, psychologically safe, and collaborative team culture aligned with HFHT’s mission, vision, and values.

•      Aligns team priorities with HFHT’s strategic plan and annual business planning cycle.

Patient Experience

•      Oversees the administration, analysis, and reporting of HFHT’s patient experience survey program.

•      Chairs the Patient and Family Advisory Group (PFAG), facilitating meaningful patient and family engagement in organizational quality and improvement work.

•      Leads the patient relations function, including oversight of patient complaints and concerns processes, ensuring timely and respectful responses.

•      Partners with clinical and operational leaders to identify and act on themes arising from patient feedback.

•      Develops and maintains reporting on patient experience trends for internal and external audiences, including the Board Quality Committee.

Patient Safety

•      Leads the continued development and implementation of HFHT’s emerging patient safety program.

•      Builds and sustains a just culture of patient safety across the organization, supporting staff to identify, report, and learn from patient safety events.

•      Develops and maintains processes for patient safety incident review, analysis, and improvement.

•      Monitors emerging patient safety trends and best practices, and supports their integration into HFHT policies and practices.

•      Prepares patient safety reports and data summaries for quality governance bodies as required.

Reporting and Governance

•      Supports the Director in preparing materials, presentations, and data reports for the Board Quality Committee.

•      Ensures quality data is accurate, timely, and fit for purpose across all reporting functions.

•      Participates in internal and external committees as a representative of the quality portfolio.

Qualifications and Skills:

•        Undergraduate degree in a health-related field required; graduate degree in healthcare quality, healthcare administration, or health informatics preferred.

•      Minimum five (5) years of experience in quality improvement, patient experience, or a related health system role; at least three (3) years in a leadership or supervisory capacity.

•      Demonstrated experience working with physician members or primary care practices, with an understanding of the operational realities of primary care in Ontario.

•      Demonstrated experience leading or contributing to QI initiatives across the full design, implementation, and evaluation cycle.

•      Certification or advanced training in quality improvement methodology (e.g., IHI, Lean, Model for Improvement) an asset.

•      Experience with key performance indicator analysis, monitoring, and reporting in a healthcare setting.

•      Proficiency in using data and EMR/EHR systems to support quality improvement and practice-level analysis; familiarity with Ontario primary care systems an asset.

•      Experience in needs assessment, practice facilitation, or a related function involving structured engagement with care teams or providers.

•      Experience in patient experience program management, patient relations, or patient and family engagement.

•      Knowledge of patient safety principles and just culture frameworks; experience with incident reporting and review processes an asset.

•      Strong leadership skills with demonstrated ability to manage, coach, and develop teams, 3-5 years experience managing a team preferred

•      Excellent organizational, planning, and project management skills.

•      Strong communication and interpersonal skills with the ability to build effective working relationships with physician members, clinical teams, and operational partners.

•      Sound judgment and problem-solving ability in complex, fast-paced environments.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

Healthcare of Ontario Pension (HOOPP)
Extended health care benefits including health, dental, vision & critical Illness insurance
Meaningful, purpose-based work
12 paid Stat holidays and one (1) extra float day
Hybrid work schedule
Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full Time 1.0 FTE

Schedule: Monday-Friday

Start Date: ASAP

Salary: $117,775 – $133,252.05

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

 

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

We are looking for a highly organized and collaborative Project Coordinator to support the delivery of HFHT’s primary care integration and quality improvement initiatives. If you thrive on keeping projects on track, bringing clarity to complex work, and ensuring teams have the information and support they need to succeed — this is the role for you.

Roles and Responsibilities:

•        Maintain project plans, schedules, action logs, and status dashboards across PCAT, team-based care expansion, and other strategic initiatives.

•        Coordinate meetings and working groups — scheduling, agenda preparation, minute-taking, and action item follow-up.

•        Prepare professional reports, presentations, and briefing materials for internal and external audiences, including Ontario Health.

•        Support data collection, compilation, and reporting for project activities.

•        Monitor timelines and proactively flag risks or delays to the Project Manager or Senior Director.

•        Maintain organized, accessible project documentation using HFHT’s shared platforms.

•        Support logistics for patient, community, and stakeholder engagement activities.

Qualifications and Skills:

•        Undergraduate degree or diploma in a health-related field, project management, or business administration; equivalent experience considered.

•        Minimum 2–3 years of project coordination or administrative support experience, ideally in healthcare or a community health setting.

•        Exceptional organizational skills and ability to manage multiple priorities with accuracy and care.

•        Proficiency in Microsoft Office and collaboration tools (e.g., SharePoint, MS Teams, Planner); project management software experience an asset.

•        Strong written and verbal communication skills and a proactive, professional approach.

•        Familiarity with primary care or Ontario Health Team environments is a strong asset.

•        Commitment to patient-centered care, equity, and continuous improvement.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

Healthcare of Ontario Pension (HOOPP)
Extended health care benefits including health, dental, vision & critical Illness insurance
Meaningful, purpose-based work
12 paid Stat holidays and one (1) extra float day
Hybrid work schedule
Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full Time 1.0 FTE

Schedule: Monday-Friday

Start Date: ASAP

Salary: $67,400 – $77,000.88

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

About Us
At the Hamilton Family Health Team (HFHT), we are proud to be a leader in delivering high-quality, integrated, and patient-centered primary healthcare. We work collaboratively with healthcare professionals, community partners, and patients to foster innovation, excellence, and transformation in care delivery — meeting the evolving needs of the diverse communities we serve.

Reporting to the Executive Director, the Project Manager will be responsible for supporting high-value strategic initiatives; supporting the development, implementation, and management of projects with cross-functional teams to achieve the organizations strategic goals. The primary focus of the role will be to support healthcare integration initiatives that contribute to the continuum of connected healthcare services and improve patient experience through efforts identified across health and social service organizations.

Duties and Responsibilities:

• Contributes to the organization’s efforts and initiatives to enhance HFHT mission, vision, and values.
• Makes recommendations on services, policies and programs while striving to continuously improve processes.
• Ensures consistency through the implementation of consistent tools and methodologies while maintaining appropriate documentation which clearly illustrates project progress and success at completion.
• Prepares, reviews, and submits reports to department staff, SLT, the Board, and external agencies that are clear, concise, transparent, and accurate.
• Ensures that patient experience and improving patient care remains central, building equitable, efficient, and quality healthcare services.
• Supports the broader HFHT healthcare integration initiatives, while also balancing consistency and standardization across, and unique needs of, the designated geographical neighbourhoods.
• Provides project management support/expertise across the organization, as needed.

Project Consulting

• Facilitates and leads in supporting strategic initiatives.
• Develops project plans for projects, evaluation, implementation, and communication.
• Application of planning methodologies for targeted rapid cycle improvements (A3, PDSA).
• Proactively takes appropriate action to keep the project on track by identifying risks/barriers to success, scope creep, schedule challenges, and offering mitigation strategies.
• Chairs/participates in relevant working groups for organizational projects and initiatives.

Process Improvement

• Acts as a resource for expertise, facilitation, education, and application of process improvement tools including:

o   Lean Six Sigma methodologies and tools

o   Problem identification and root cause analysis

o   Brainstorming and focus group facilitation

o   Change management tools

o   Statistical analysis including run and control charts

Performance Measurement

• Provides consultation/guidance regarding appropriate indicators, targets, and data sources to measure performance of projects.
• Prepares and presents reports that analyze trends.
• Interprets data related to projects to inform decisions of stakeholders, including Senior Leadership.

Qualifications

• Undergraduate degree in a relevant health related field required, master’s degree preferred.
• Regulated Health Professional and a member in good standing with the relevant professional college or association (Social Work, Psychology, Nursing, OT, PT, etc.) is considered an asset.
• 3-5 years of practical related experience in a primary care or community setting is considered an asset.
• Project Management Professional (PMP) or Lean Six Sigma black belt designation or equivalent experience.
• Excellent written and oral communication skills including a high-level of comfort with medical jargon and language.
• Excellent time management and prioritization skills.
• Competency in project management, process improvement, business planning, performance measurement and evaluation.
• Experience managing complex projects throughout the project lifecycle with demonstrated analytical, problem solving, critical thinking, conflict resolution, and negotiation skills.
• Strong team, relationship and consensus building skills.
• Ability to effectively collaborate with physicians, senior leadership, all members of the healthcare team and external stakeholders.
• Understands appropriate level of detail required for a given situation and can adjust/move from brief executive level to deep detail with ease.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

Healthcare of Ontario Pension (HOOPP)
Extended health care benefits including health, dental, vision & critical Illness insurance
Meaningful, purpose-based work
12 paid Stat holidays and one (1) extra float day
Hybrid work schedule
Ongoing green initiatives

Summary
Classification: Non-union
Schedule: Monday-Friday
Employee Class: Full Time (1.0 FTE)
Primary Location: 123 James Street North, Suite 200, Hamilton, ON
Date Available: ASAP
Salary: $84,500 – $96,536.72

Application Instructions:
Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Your Opportunity:

As a strategic Human Resources Advisor, you will align human resources strategies with the organization’s vision and strategic priorities. You will lead and support the execution of HR programs including employee relations, employee engagement, total rewards, talent acquisition and employee retention; serve as a coach to people leaders; and provide advice and support to people leaders and staff on HR policies, procedures, and employment law.

Roles and Responsibilities:

• Manage talent acquisition for your client group with a hands-on approach. Scan recruitment processes through an EDI lens, providing advice and guidance to hiring managers as required, proactively make recommendations for process improvements.
• Provide guidance and coaching to leaders on employee relations and conflict resolution, escalating when necessary.
• Provide advice and guidance to staff on employment issues.
• Respond to inquiries from staff and people leaders and escalate, as necessary.
• Administer benefits and compensation programs. Analyze trends and propose competitive total rewards package to enhance the employee value proposition.
• Manage employee records and HR data.
• Apply understanding of HFHT policies, employment law, and other regulations.
• Identify training needs, develop and deliver training programs, as required.
• Champion an inclusive, values-based culture. Lead by example and model behaviors that are consistent with ‘Our Way of Being’.
• Other duties as assigned.

Qualifications and Skills:

• Minimum of 3-5 years’ experience as an HR Advisor, preferably in healthcare.
• Bachelor’s degree in human resources management or a related field; CHRP/CHRL designation.
• Demonstrated ability to be an influential and credible leader who proactively provides support, follow-up, and execution to ensure results are achieved.
• Excellent verbal and written communication skills; able to adapt communication style within all levels of the organization.
• Excellent time-management, documentation and organizational skills.
• Demonstrated ability to manage ambiguity and work in a rapidly changing, complex work environment.
• Ability to travel to different practices and hub sites within and around Hamilton.
• Ability to maintain confidentiality in all matters.
• Detail oriented with a high degree of accuracy.
• High level of competency with computers and information technology.
• Respects and values the diversity of communities and individuals.

The ideal candidate is a self-motivated, resourceful, critical thinker who enjoys working in a collaborative team environment, builds trusting relationships, executes on deliverables and can create and implement HR strategies that add value to the HFHT.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Hybrid work schedule
• Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton; Hybrid work

Employee Class: up to 1.0 FTE

Schedule: Monday-Friday

Date Available: May 2026

Pay Range: $67,400 to $77,000 per annum

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Your Opportunity:

The physiotherapy (PT) role will focus on high need populations who do not otherwise have access to physiotherapy supports in the community. The successful candidate will be responsible to assess and treat individuals who self-refer or are referred by HFHT physicians. Additional post-graduate training in pelvic health physiotherapy is preferred. 

The PT will diagnose within their scope of practice and establish and implement evidence informed treatment plans that include integration with existing community services. The PT will participate in and lead group programs within the HFHT, such as a chronic pain self-management group program and osteoarthritis group exercise programs. Expertise in the GLAD program would be an asset.

A strong knowledge of community-based programs and services to facilitate clients’ access to external services to meet individual needs and manage caseload demands.

Requirements and Responsibilities:

·         Successful completion of an entry level BSc (PT), MSc (PT) or equivalent

·         Current registration in good standing with the College of Physiotherapists of Ontario

·         Primary Care experience is preferred along with a supportive approach to patients that may struggle with social determinants of health.

·         Pelvic health physiotherapy post-graduate training is preferred

·         Proficiency completing clinical assessments and evidence-based care plans for patients with complex conditions, including chronic pain while working with them to develop self-management skills.

·         Experience working as part of an inter-professional team

·         Ability to build effective, professional relationships with patients, provide a supportive approach to care and guide patients to work towards independence.

·         Strong communication and documentation skills

·         Understanding of quality improvement processes as they relate to patient care and program evaluation.

·         Creating and delivering population health interventions that include all levels of prevention (i.e., primary, secondary, tertiary)

·         Experience working with computers and technology (i.e. EMRs, Microsoft Teams)

·         Experience facilitating group education sessions is preferred

·         Experience or interest in supervising student learners from physiotherapy and other health care professions

·         Knowledge of Hamilton health and social services

Location(s)

·         123 James Street North

·         688 Queensdale Ave. E.

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca

The physiotherapy (PT) role will focus on high need populations who do not otherwise have access to physiotherapy supports in the community. The successful candidate will be responsible to assess and treat individuals who self-refer or are referred by HFHT physicians. Additional post-graduate training in pelvic health physiotherapy is preferred. 

The PT will diagnose within their scope of practice and establish and implement evidence informed treatment plans that include integration with existing community services. The PT will participate in and lead group programs within the HFHT, such as a chronic pain self-management group program and osteoarthritis group exercise programs. Expertise in the GLAD program would be an asset.

A strong knowledge of community-based programs and services to facilitate clients’ access to external services to meet individual needs and manage caseload demands.

Requirements and Responsibilities:

·         Successful completion of an entry level BSc (PT), MSc (PT) or equivalent

·         Current registration in good standing with the College of Physiotherapists of Ontario

·         Primary Care experience is preferred along with a supportive approach to patients that may struggle with social determinants of health.

·         Pelvic health physiotherapy post-graduate training is preferred

·         Proficiency completing clinical assessments and evidence-based care plans for patients with complex conditions, including chronic pain while working with them to develop self-management skills.

·         Experience working as part of an inter-professional team

·         Ability to build effective, professional relationships with patients, provide a supportive approach to care and guide patients to work towards independence.

·         Strong communication and documentation skills

·         Understanding of quality improvement processes as they relate to patient care and program evaluation.

·         Creating and delivering population health interventions that include all levels of prevention (i.e., primary, secondary, tertiary)

·         Experience working with computers and technology (i.e. EMRs, Microsoft Teams)

·         Experience facilitating group education sessions is preferred

·         Experience or interest in supervising student learners from physiotherapy and other health care professions

·         Knowledge of Hamilton health and social services

Location(s)

·         123 James Street North

·         688 Queensdale Ave. E.

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

About Us
At the Hamilton Family Health Team (HFHT), we are proud to be a leader in delivering high-quality, integrated, and patient-centered primary healthcare. We work collaboratively with healthcare professionals, community partners, and patients to foster innovation, excellence, and transformation in care delivery — meeting the evolving needs of the diverse communities we serve.

We are seeking an experienced and dynamic Manager, Primary Healthcare to join our leadership team. This role requires exceptional skills in relationship-building — with physicians, interprofessional staff and providers, community organizations, educational institutions, and non-traditional partners to address the social determinants of health of our community. The Manager co-designs and implements initiatives that improve patient experience, system integration, and population health outcomes for patients interfacing with the HFHT and supporting the broader system across the Greater Hamilton Health Network (GHHN) Primary Care Network.

What You’ll Do
• Strengthen primary health care integration by building trust-based relationships with HFHT physicians, practitioners, and community partners.
• Lead team-based care expansion, co-location initiatives, and other Ontario Health or Primary Care Action Team (PCAT) initiatives, including project planning, documentation, and evaluation.
• Apply quality improvement methods to track progress, capture lessons learned and improve processes.
• Co-design initiatives with patients, providers, and community partners to ensure services are person-centred and equitable.
• Develop, monitor, and manage project budgets to ensure alignment with organizational goals and fiscal accountability.
• Support neighbourhood-based planning efforts, pairing with other managers to ensure consistency, shared learning, and sustainability.
• Providing a primary point of contact for feedback, needs, and problem-solving for the physicians and practices.
• Partner with the Physician Affairs team to ensure physician voices shape planning, policy, and decision-making.
• Collaborate with Clinical Managers to bridge interprofessional teams and physician practices, enabling coordinated and effective care delivery.
• Build and maintain partnerships with community organizations and non-traditional providers (housing, food security, cultural organizations, mental health services) to address the social determinants of health.
• Represent HFHT at regional and sub-regional planning tables, influencing integration strategies and system design.

What You Bring
• Bachelor’s degree in a relevant discipline (e.g. health, social sciences, business administration, public, or related field), Master’s degree preferred.
• Minimum 5 years’ progressive leadership experience in healthcare, primary care, integrated healthcare environments, and/or working with physicians.
• Demonstrated experience bridging sectors, leading large organization-wide or system-level initiatives, or system integration.
• Proven relationship-building skills across diverse stakeholders, including physicians, interprofessional teams, and community agencies.
• Strong skills in quality improvement, stakeholder engagement, and collaborative planning.
• Commitment to equity, diversity, and inclusion in all aspects of work.

Why join the HFHT?
At HFHT, you will be part of Canada’s largest Family Health Team, serving over 300,000 patients in Hamilton. We are leaders in team-based care, innovation, and system transformation — and we believe in working together for the greater good of our community.
As a member of our leadership team, you will:
• Shape the future of primary healthcare in Hamilton and beyond.
• Collaborate with passionate, mission-driven colleagues who value respect, and shared success.
• Lead initiatives that directly improve health outcomes and system integration.
• Work in a supportive environment committed to professional growth, shared learning, and equity.
• Receive a competitive salary, benefits, and opportunities for ongoing development.

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Flexible work schedule
• Ongoing green initiatives

Summary
Classification: Non-union
Schedule: Monday-Friday
Employee Class: Full Time (1.0 FTE)
Primary Location: 123 James Street North, Suite 200, Hamilton, ON
Date Available: ASAP
Salary: $117, 775 – $133, 252

This posting is for an existing vacancy.

Application Instructions:
Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.