Practice Vacancy – Internal Posting

0.7  FTE Mental Health Counsellor

 

Posting number:              26-C-21 Mental Health Counsellor

Posting Date:                    August 21, 2026

Manager:                           Clinical Manager

Practice Location(s):       Perera and Rosedale

Physicians:                        Dr. Chamika Perera, Rosedale Medical Group (Dr. Cleopatra Bruma, Dr. Peggy Goodacre, Dr. Janice Koole, Dr. Nghi Phan, Dr. Daniel Stevens, & Dr. David Wu)

Practice Needs:                Meet the needs of patients and providers in a busy practice. Work alongside other IHPs in the practice. Experience working with children and youth, as well as adults required. Training in eating disorders and addictions is preferred.

Schedule:                           Monday-Thursday, 8:30 am – 4:30 pm

Start Date:                        ASAP

Salary:                                $78, 855.54

This posting is to fill an existing vacancy.

Please email hr@hamiltonfht.ca to indicate your interest, attaching an updated resume with the Last Name, First Name, and Posting Number in the subject line.

Please feel free to contact your assigned manager should you have any questions.

*Practice location and schedule may change as needed.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

We are currently seeking an Occupational Therapist to join our dynamic interdisciplinary team. This role supports patients and families across our community through assessment, intervention, education, and collaboration with healthcare partners. The Occupational Therapist will support patients in achieving optimal function and independence in their daily lives through assessment, intervention, and education. As an integral member of the interdisciplinary team, the Occupational Therapist collaborates with patients, families, and healthcare providers to develop personalized care plans that address physical, cognitive, and psychosocial needs across the lifespan. 

Roles and Responsibilities:

Primary Care Integration 

Attachment Efforts: 

• Support patients who do not have primary care to be referred to the attachment team with the OCEAN e-referral.  

Access Efforts: 

• Be an ambassador to the groups and workshops offered by HFHT by being aware of current offerings, handing out promotional materials and promoting the groups and workshops to existing, new and future patients. 
• Contribute to improved access and continuity of care across local healthcare services. 

Quality & Performance Improvement 

• Ensure services reflect current best practices and ministry guidelines
• Lead or support program evaluation and quality improvement initiatives
• Monitor and evaluate outcomes to inform service planning 

Patient Experience 

• Promote a safe, inclusive, and respectful care environment
• Address patient concerns with sensitivity and professionalism
• Foster a culture of patient engagement and shared decision-making 

Resource Optimization 

• Support the effective use of resources to meet service demands
• Identify gaps and help develop processes that improve efficiency and capacity 

Leadership  

• Model the HFHT’s values of collaboration, inclusivity, and excellence
• Support and mentor team members to maximize team effectiveness
• Champion equity, diversity, and psychological safety in the workplace
• Serve as a leader, advocate and ambassador of occupational therapy in primary care 

Occupational Therapy Related Duties and Responsibilities:

• Conduct comprehensive assessments to identify physical, cognitive, and functional needs.
• Develop and implement individualized treatment plans to support daily living and independence.
• Provide education and strategies for areas such as managing chronic conditions, mental health, cognition, injury prevention, home safety, functional mobility and more.
• Collaborate with interprofessional team members to support coordinated, patient-centered care.
• Facilitate individual and group programs focused on wellness, self-management, and functional improvement.
• Recommend assistive devices, home/workplace modifications, and community resources.
• Document care and progress in the electronic medical record (EMR).
• Support quality improvement initiatives and contribute to program development.
• Assist patients with navigation of healthcare and community support systems. 

Qualifications and Skills:

Required: 

• Master’s of Science in Occupational Therapy (MScOT) or equivalent 
• Registered and in good standing with the College of Occupational Therapists of Ontario
• Up to date professional liability insurance
• Demonstrated competence across the full scope of occupational therapy practice, including assessment, intervention, goal setting, care planning, and documentation.
• Demonstrated clinical reasoning and therapeutic skills
• Ability to work independently in a collaborative, interdisciplinary setting
• Experience in community-based care and system navigation
• Program development implementation and evaluation experience
• Reliable transportation (vehicle and G license)
• Minimum 2 years of relevant experience in a primary care or community setting

Preferred: 

• Registration as an Ontario Assistive Devices Program (ADP) authorizer for mobility devices such as walkers and wheelchairs
• Additional training in chronic disease management, pain management, seniors care, home safety, or health promotion activities
• Group facilitation experience and program planning expertise
• Familiarity with Electronic Medical Records (EMRs) such as Telus PS Suite and Oscar

Additional Knowledge and Skills 

• Strategic thinker with a proactive, solution-focused mindset
• Strong interpersonal and conflict-resolution skills
• Clear communicator with the ability to build consensus
• Comfortable working in dynamic, evolving environments
• A strong understanding of applying legislation in practice (i.e., PHIPA)
• Committed to evidence-based practice and continuous improvement 

Summary

Classification: Non-Union
Multi-Site: Yes (some travel across the region to different HFHT practices and hubs, equipment vendor locations and patient homes, may be required)
Employee Class: Full-Time
Schedule: Monday-Friday; 40hrs/week
Date Available: ASAP
Salary: $84,400 – $96,422.47

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

The Administrative Assistant – Float will provide comprehensive administrative support to our healthcare professionals in a team setting.

Duties and Responsibilities:

• Booking patient appointments, greeting patients, and answering the HFHT phone line
• Liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality
• Maintaining patient records by obtaining, recording, and updating personal information
• Scanning and faxing of patient information and consultation reports
• Liaising with practice–based primary care teams
• Overseeing and monitoring room bookings and scheduling

***The above responsibilities are not to be considered all-inclusive.

Requirements:

• BA or diploma in Medical Office Administration or equivalent
• Exceptional customer service, communication and organizational skills
• Excellent interpersonal skills, with proven ability to work well in a team environment
• Demonstrated problem solving skills and initiative
• Proficient with Microsoft Office
• Must be able to multi-task and prioritize while working within a busy environment
• Experience with EMR (Practice Solutions Suite) an asset
• Previous experience in a clinical setting an asset
• Excellent attendance
• Reliable transportation (vehicle and G license)

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• On-site parking
• Ongoing green initiatives

Summary

Classification: Non-Union
Multi-Site: Yes
Employee Class: Full-Time
Schedule: Monday-Friday; 40hrs/week
Date Available: ASAP
Salary: $49,000 – $55,979.87

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff. 

 

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a HFHT Dietitian, you will be completing individual nutrition assessments, developing nutrition care plans and providing nutrition counselling for the management of conditions commonly seen in family practice including diabetes, obesity, cardiovascular disease, gastrointestinal disorders, disordered eating, bariatric care and other medical needs. You must have the proven ability to work effectively with patients, physicians and other health professionals in a fast-paced, dynamic team environment. Experience in group facilitation, motivational interviewing and additional languages are considered assets.

The Hamilton Family Health Team is seeking a 0.5 FTE Registered Dietitian for a Temporary Part-Time position. The Hamilton Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates.

Roles and Responsibilities:

·       Provide medical nutrition therapy for chronic disease management and prevention, identifying nutrition problems, assessing nutritional status of patients, developing nutrition care plans and evaluate and monitoring effectiveness of nutrition interventions

·       Conduct comprehensive nutrition assessments identifying stages of change, socio-economic and cultural factors impacting health behaviours

·       Utilize appropriate counselling techniques including motivational interviewing and cognitive behavior therapy.

·       Communicate nutrition care plans and debrief with primary care team members as needed

·       Ensure ongoing nutritional care by maintaining complete and accurate client records, assessment notes and required correspondence, and by monitoring client progress on a regular basis.

·       Safeguard client records and assure confidentiality of client information.

·       Identify opportunities for quality improvement for nutrition services and interdisciplinary work.

·       Work together within RD group to create resources to enhance patient access to timely, evidence-based primary care nutrition.

·       Facilitate/co-facilitate groups with other staff of the FHT.

·       Assist in the education of staff, students, volunteers and peer support workers and supervision of internship placements.

·       Maintain professional competence through participation in professional development activities and maintaining license to practice.

·       Comply with all relevant HFHT policies, procedures, and protocols.

·       Other duties as required.

Qualifications and Skills:

·       4-year Bachelor of Science or Applied Science degree, majoring in Nutritional Sciences or Human Nutrition (or equivalent); completion of Dietitians of Canada accredited Dietetic Internship program or combined Master’s and Dietetic Internship program

·       Good standing with the College of Dietitians of Ontario and possess professional liability insurance.

·       Certified Diabetes Educator (CDE) and Second language are an asset

·       Minimum 2-3 years in a community based or clinical health service organization.

·       Ability to provide medical nutrition therapy for a wide variety of issues commonly seen in family practice

·       A good understanding of nutrition interventions for chronic disease management and evidence-based nutrition best practices

·       Excellent interpersonal, nutrition counseling, and group facilitation skills

·       Excellent verbal and written communication skills.

·       Excellent time management, documentation and organizational skills

·       Ability to work effectively within an interdisciplinary health care team, provide nutrition leadership and maintain excellent working relationships

·       Ability to maintain confidentiality in all matters

·       Ability and interest in precepting dietetic interns and Master students

·       Familiarity with requirements of the College of Dietitians of Ontario, Regulated Health Professional Act 1991, Scope of Practice per The Dietetics Act 1991 and privacy legislation

·       High level of competency with computers and information technology

·       Respects and values the diversity of communities and individuals

The ideal RD candidate is an intuitive, adaptable, self-directed health professional with a passion for their work and a strong commitment to providing and improving team-based patient care.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Healthcare of Ontario Pension (HOOPP)

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Flexible work schedule

·       Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Temporary Part-Time 0.5 FTE

Schedule: Monday-Friday

Salary: $75,678.44 – 81,800

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a HFHT Dietitian, you will be completing individual nutrition assessments, developing nutrition care plans and providing nutrition counselling for the management of conditions commonly seen in family practice including diabetes, obesity, cardiovascular disease, gastrointestinal disorders, disordered eating, bariatric care and other medical needs. You must have the proven ability to work effectively with patients, physicians and other health professionals in a fast-paced, dynamic team environment. Experience in group facilitation, motivational interviewing and additional languages are considered assets.

The Hamilton Family Health Team is seeking a 1.0 FTE Registered Dietitian for a Temporary Full-Time position. The Hamilton Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates.

Roles and Responsibilities:

·       Provide medical nutrition therapy for chronic disease management and prevention, identifying nutrition problems, assessing nutritional status of patients, developing nutrition care plans and evaluate and monitoring effectiveness of nutrition interventions

·       Conduct comprehensive nutrition assessments identifying stages of change, socio-economic and cultural factors impacting health behaviours

·       Utilize appropriate counselling techniques including motivational interviewing and cognitive behavior therapy.

·       Communicate nutrition care plans and debrief with primary care team members as needed

·       Ensure ongoing nutritional care by maintaining complete and accurate client records, assessment notes and required correspondence, and by monitoring client progress on a regular basis.

·       Safeguard client records and assure confidentiality of client information.

·       Identify opportunities for quality improvement for nutrition services and interdisciplinary work.

·       Work together within RD group to create resources to enhance patient access to timely, evidence-based primary care nutrition.

·       Facilitate/co-facilitate groups with other staff of the FHT.

·       Assist in the education of staff, students, volunteers and peer support workers and supervision of internship placements.

·       Maintain professional competence through participation in professional development activities and maintaining license to practice.

·       Comply with all relevant HFHT policies, procedures, and protocols.

·       Other duties as required.

Qualifications and Skills:

·       4-year Bachelor of Science or Applied Science degree, majoring in Nutritional Sciences or Human Nutrition (or equivalent); completion of Dietitians of Canada accredited Dietetic Internship program or combined Master’s and Dietetic Internship program

·       Good standing with the College of Dietitians of Ontario and possess professional liability insurance.

·       Certified Diabetes Educator (CDE) and Second language are an asset

·       Minimum 2-3 years in a community based or clinical health service organization.

·       Ability to provide medical nutrition therapy for a wide variety of issues commonly seen in family practice

·       A good understanding of nutrition interventions for chronic disease management and evidence-based nutrition best practices

·       Excellent interpersonal, nutrition counseling, and group facilitation skills

·       Excellent verbal and written communication skills.

·       Excellent time management, documentation and organizational skills

·       Ability to work effectively within an interdisciplinary health care team, provide nutrition leadership and maintain excellent working relationships

·       Ability to maintain confidentiality in all matters

·       Ability and interest in precepting dietetic interns and Master students

·       Familiarity with requirements of the College of Dietitians of Ontario, Regulated Health Professional Act 1991, Scope of Practice per The Dietetics Act 1991 and privacy legislation

·       High level of competency with computers and information technology

·       Respects and values the diversity of communities and individuals

The ideal RD candidate is an intuitive, adaptable, self-directed health professional with a passion for their work and a strong commitment to providing and improving team-based patient care.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Healthcare of Ontario Pension (HOOPP)

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Flexible work schedule

·       Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Temporary Full-Time 1.0 FTE

Schedule: Monday-Friday

Salary: $75,678.44 – 81,800

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Patient Experience Specialist is responsible for building, implementing, and continuously improving HFHT’s patient relations and patient experience programs. This role is the primary point of contact for patients, families, and caregivers navigating concerns, complaints, or compliments about their care — and a key driver of how HFHT listens and responds at an organizational level.

You will work collaboratively with physician affairs, clinical managers, and primary care practices to co-design patient relations processes that are consistent, equitable, and person-centered. You will bring data to life through quarterly trend reports and an annual patient experience report, and you will play an active role in HFHT’s Patient and Family Advisory Group — including leading the planning of Patient Experience Week each year.

Roles and Responsibilities:

Patient Relations

• Serve as the primary contact for patients, families, and caregivers with concerns, complaints, or compliments, ensuring responses are timely, compassionate, and resolution-focused in accordance with the Excellent Care for All Act, 2010.
• Manage the end-to-end patient relations process — intake, acknowledgement, investigation, resolution, and follow-up — within legislated timeframes and organizational policy.
• Co-design and evolve the patient relations process in collaboration with physician affairs and clinical managers, ensuring consistency across HFHT’s sites and practices.
• Apply equity, diversity, and inclusion principles in all interactions, ensuring culturally sensitive and responsive engagement with the diverse communities HFHT serves.
• Liaise with primary care practices to support concern resolution at the practice level, coaching staff and providers on service recovery and conflict resolution.
• Identify and surface themes from patient feedback to inform quality improvement and organizational learning.

 Patient and Family Advisory Group

• Support the coordination and facilitation of the Patient and Family Advisory Group (PFG), including meeting preparation, agenda development, and action follow-up.
• Build trust-based relationships with patient and family advisors, supporting their meaningful participation in organizational work.
• Lead the planning and execution of Patient Experience Week in partnership with the PFG.
• Identify opportunities to embed patient and family voice into quality improvement, program development, and organizational decision-making.

 Data Analysis and Reporting

• Administer and analyze HFHT’s patient experience survey program, ensuring data accuracy and meaningful interpretation.
• Develop and produce quarterly patient experience trending reports for the Quality Committee.
• Lead the development of the annual patient experience report, synthesizing survey data, patient relations themes, and advisory group insights.
• Support the Manager in preparing patient experience summaries for the Board Quality Committee and other governance audiences.

 Collaboration and Engagement

• Work cross-functionally with clinical managers, physician affairs, and program leads to embed patient experience principles into operations and improvement work.
• Support staff and provider capacity to respond to patient concerns with empathy, professionalism, and a focus on resolution.
• Stay current with best practices through external networks including the Ontario Patient Relations Association and the local Ontario Health Team.

Qualifications and Skills:

• Undergraduate degree in a health-related field, social sciences, communications, or a related discipline.
• Three (3) to five (5) years of experience in patient relations, patient experience, health advocacy, or a related healthcare role.
• Demonstrated experience managing patient complaints and concerns with a person-centred, resolution-focused approach.
• Strong skills in service recovery, conflict resolution, facilitation, and negotiation.
• Commitment to equity, diversity, and inclusion in practice; training in Indigenous Cultural Safety, unconscious bias, or allyship an asset.
• Familiarity with relevant Ontario legislation, including the Excellent Care for All Act, 2010, the Quality of Care Information Protection Act, and the Apology Act.
• Strong data analysis skills with experience producing clear, actionable reports for non-technical audiences.
• Excellent written and verbal communication skills with the ability to engage effectively across all levels of the organization — from patients and families to governance bodies.
• Strong organizational skills and the ability to manage multiple active files and priorities simultaneously.
• Experience with patient and family engagement or advisory programs an asset.
• Proficiency with EMR or patient experience survey platforms; familiarity with Ontario primary care systems an asset.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Flexible work schedule
• Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full Time 1.0 FTE

Schedule: Monday-Friday

Date Available: ASAP

Salary: $74,600 – $85,226.50

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca.

We thank all applicants, however, only those selected for an interview will be contacted.

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a Primary Care Clinical Pharmacist, you will be part of the team in the fast-paced practices of family physicians. You will work collaboratively with other health professionals to provide comprehensive, accessible primary health care, honouring patient choice in how best care will be delivered (in-person, telephone, video). The HFHT is looking for a part-time Pharmacist who can work 24 hours a week. 

Pharmacists in the Hamilton Family Health Team (HFHT) aim to improve drug therapy outcomes using a collaborative care model that integrates pharmacists into the primary care team.

As a pharmacist working in this Family Health Team, you will:

•            Integrate into various family medicine group practices by collaborating with physicians, other health care professionals and patients to promote optimal, patient centered care

•            Provide individual patient assessments to identify, prevent, and resolve drug-related problems

•            Provide pharmaceutical consultation, pharmacotherapy monitoring, education/teaching and drug information

•            Support health promotion, disease prevention and chronic disease management

•            Develop the practice based on the needs of the FHT

To be eligible, you must:

• Have a Bachelor of Science degree in pharmacy or PharmD from a recognized university

• Be registered and in good standing in with the Ontario College of Pharmacists (Part A)

• Have completed a community or hospital residency or have equivalent clinical experience in either setting*

• Be able to work in an interdisciplinary team environment

• Be able to prioritize and be flexible in a very active work environment

• Demonstrate expertise in practicing pharmaceutical care, problem solving and critical thinking

*Additional training or credentialing in pharmacotherapy, evidence-based medicine or pharmaceutical care is considered an asset (e.g. Board of Pharmacy Specialties, Certified Diabetes Educator, ADAPTTEACH)

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

•              Healthcare of Ontario Pension (HOOPP)

•              Meaningful, purpose-based work

•              12 paid Stat holidays and one (1) extra float day

•              Flexible work schedule

•              Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Regular Part-time; 0.6 FTE

Schedule: Monday-Friday

Date Available: ASAP

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca.

We thank all applicants, however, only those selected for an interview will be contacted. 

Note: 

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.  

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Registered Practical Nurse (RPN), Patient Attachment, is a mobile member of HFHT’s Attachment Team, working across all clinic sites to support the attachment of unattached and at-risk patients to primary care providers. This role is central to HFHT’s patient attachment strategy, functioning at the point of care to coordinate outreach, complete clinical onboarding, and facilitate warm connections between patients and their care teams.

The RPN is expected to travel between HFHT clinic sites on a regular basis and may work from various clinical and community settings. Work may include in-person, virtual, and telephone-based interactions. This position is a full-time role and will involve interactions with patients who may be experiencing social vulnerabilities. We are currently looking to hire 3 full time RPNs for HFHT’s Attachment Team.

Roles and Responsibilities:

Patient Outreach and Engagement

•       Conduct proactive outreach to unattached patients and those at risk of losing primary care access, via telephone, virtual platforms, or in-person visits.

•       Engage with patients in a trauma-informed, culturally responsive manner to support their connection to primary care.

•       Facilitate warm handoffs between patients, community partners, and care providers to support seamless attachment at the point of care.

•       Identify and address barriers to attachment, including social determinants of health, and connect patients to appropriate resources.

Clinical Onboarding and Chart Preparation

•       Initiate patient charts in the electronic medical record (EMR) upon attachment and complete initial patient profiles.

•       Gather and document patient medical history, family history, social history, and current medications.

•       Review and update immunization records

•       Complete screening tools and preventive care checklists as part of the patient onboarding process.

•       Prepare clinical summaries to support provider readiness for first patient visits.

Direct Patient Care

•       Conduct in-person, virtual, and telephone visits with patients as part of the attachment and onboarding process.

•       Perform nursing assessments within the RPN scope of practice, including vital signs, health history collection, and identification of urgent care needs.

•       Refer patients to appropriate providers or services when clinical concerns are identified during onboarding interactions.

Community and Partner Engagement

•       Build and maintain working relationships with community partners, social service agencies, and health system navigators to enable patient attachment.

•       Represent HFHT at community outreach events and community partner tables as needed.

•       Support point-of-care attachment initiatives in partnership with community-based organizations, including within priority equity communities.

•       Participate in care transitions and handoff processes for patients connecting from community settings to HFHT care.

Documentation and Quality

•       Maintain accurate, timely, and complete documentation in the EMR consistent with HFHT standards and professional obligations.

•       Contribute to data collection and tracking related to patient attachment outcomes and outreach activity.

•       Participate in quality improvement initiatives related to attachment, access, and patient experience.

•       Adhere to all HFHT policies, clinical protocols, and privacy legislation including PHIPA.

Teamwork and Collaboration

•       Work as an integrated member of the multi-site Attachment Team and broader interprofessional care teams.

•       Communicate effectively with clinic staff across sites to coordinate scheduling, patient flow, and handoffs.

•       Participate in team meetings, conferences, and practice development activities.

•       Support onboarding and knowledge sharing with new team members as required.

Qualifications and Skills:

•       Current registration in good standing with the College of Nurses of Ontario (CNO) as a Registered Practical Nurse.

•       Minimum two (2) years of clinical nursing experience, preferably in primary care, community health, or a similar ambulatory care setting.

•       Demonstrated experience with electronic medical records (experience with OSCAR Pro or PS Suites an asset).

•       Strong clinical assessment skills and the ability to work independently within the RPN scope of practice.

•       Experience in outreach, case coordination, or community health roles (preferred)

•       Experience working with unattached or marginalized patient populations, including those facing complex social circumstances (preferred)

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Healthcare of Ontario Pension (HOOPP)

·       Extended health care benefits including health, dental, vision & critical Illness insurance

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Hybrid work schedule

·       Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full-Time 1.0 FTE (40 hours/week)

Schedule: Monday-Friday

Start Date: ASAP

Salary: $53,000 – $60,549.66

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day. 
Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day! 

Your Opportunity:  
The Hamilton Family Health Team is seeking applicants for one full-time Registered Practical Nurses at the Healthcare at Eva Rothwell Centre located at the Eva Rothwell Centre, 460 Wentworth Street North, a trusted community facility since 2004, where social and community programs complement the activities of the clinic. 

Duties and Responsibilities: 

• Chronic Disease Management Support 
  Assist in the monitoring and follow-up of patients with chronic conditions (e.g., diabetes, hypertension, COPD, heart failure) under the direction of the NP
• Perform clinical tasks including vital signs, point-of-care testing, wound care, and specimen collection
• Provide patient education on disease management, medications, and self-care strategies
• Support recall and follow-up processes for patients with complex chronic disease needs 

 
Preventive Care, Well-Woman, Well-Baby, and Prenatal Care 

• Support well-woman visits including routine health screening, Pap tests (as per scope and HFHT protocols), and reproductive health education
• Assist with well-baby and well-child visits including growth monitoring, developmental screening, and caregiver education
• Provide prenatal support including blood pressure monitoring, urinalysis, fundal height measurement, fetal heart rate auscultation, and prenatal education
• Administer vaccines according to Ontario immunization schedules and HFHT medical directives, including documentation and cold chain management
• Conduct immunization counselling and address vaccine hesitancy using evidence-informed approaches
• Support recall and reminder processes for overdue immunizations and preventive screening 

Care Coordination and Navigation 

• Assist patients in navigating health and social services, including referrals to specialist care, community agencies, and HFHT allied health providers
• Support warm handoffs between team members, including social work, dietetics, and community health workers
• Participate in care planning for high-complexity patients alongside the NP and interprofessional team
• Liaise with the Eva Rothwell Centre’s community programs to support integrated care

Clinical Administration and Triage 

• Conduct telephone and in-person triage, assess patient needs, and prioritize care in collaboration with the NP
• Manage patient flow and prepare patients for clinical encounters
• Follow-up on patient’s blood work and imaging results as per NP direction
• Maintain accurate, timely EMR documentation in accordance with CNO standards and HFHT policies
• Support medication management processes including prescription preparation and reconciliation tasks within RPN scope
• Contribute to quality improvement activities, including data collection and chart audits
• Responsible for ordering vaccines and clinical supplies, stocking clinical rooms, and sterilizing clinical tools 

 Qualifications and Skills:  

• Current registration in good standing with the College of Nurses of Ontario as a Registered Practical Nurse
• Completion of a recognized RPN diploma or nursing program
• Current Basic Life Support (BLS/CPR) certification
• Demonstrated commitment to equity-centered, trauma-informed, and culturally safe care
• Strong interpersonal communication skills with the ability to build trust with marginalized populations
• Experience with electronic medical records (Telus PS preferred) considered an asset  
   

Why join the HFHT? 

Competitive Employee Value Proposition including, but not limited to: 
Healthcare of Ontario Pension (HOOPP) 
Meaningful, purpose-based work 
12 paid Stat holidays and one (1) extra float day 
On-site parking  
Ongoing green initiatives 
 
Summary 
Classification: Non-Union 
Primary Location: Hamilton – Eva Rothwell Centre 
Employee Class: Full-Time 1.0 FTE  
Schedule: Monday – Friday  
Date Available: ASAP 
Salary: $53,000 – $60,549.66 
 
Application Instructions 
Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca 

Note: 
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.