Your Opportunity:

We are currently recruiting a Social Worker/Mental Health Counsellor to join our Interprofessional Primary Care team.

As a Social Worker/Mental Health Counsellor, you will be part of the team in the fast-paced practices of family physicians. You will work collaboratively with other health professionals to provide comprehensive, accessible primary health care, honouring patient choice in how best care will be delivered (in-person, telephone, video).

In addition to providing excellent mental health assessments and treatment to primary care patients across the age span, you will support the mental health care capacity of the team.

0.5 Mental Health Counsellor:

Do you…

• Embrace opportunities to develop professionally in a progressive, collaborative, and highly engaged multi-disciplinary health team
• Understand and respond to the social determinants of health, working toward greater health equity
• Have an anti-oppressive practice, embracing the diversity of our community, including race, religion, culture, sexual orientation, and gender identity
• Appreciate the flexibility of providing telephone, video and in-person care, with potential to have a hybrid work in office/work from home schedule.

If so, we are looking for a future colleague who has…

• Excellent clinical skills and minimum 3 years’ experience assessing and managing mental health problems commonly seen in primary care, working across the age span including children, youth, parents, couples and adults
• Formal training and experience in evidence-based treatments such as CBT, DBT, ACT, EFFT etc.
• Extensive mental health clinical training, generally acquired through the completion of post graduate studies (MSW,RN,BScN,CPMHN(C) or equivalent) and membership in a professional college
• Proof of Covid 19 immunization and Criminal Records Check/Vulnerable Sector Screening

0.5 Social Worker:

A Successful Candidate in This Role Will Have:

• Bachelor of Social Work (BSW) required; Master of Social Work (MSW) preferred.
• Membership in good standing with the Ontario College of Social Work and Social Service Workers.
• Possess professional liability insurance.
• Experience providing mental health and social work services in health care settings.
• Background supporting child, youth and families experiencing mental health and system barriers preferred.
• Experience working with multiple partners in Hamilton or other communities.
• Strong knowledge of social determinants of health and their impact on patient well-being.
• Experience working in interprofessional primary care teams
• Health promotion experience preferred.
• Knowledge of relevant legislation (e.g., PHIPA, Mental Health Act, Child & Family Services Act).
• Strong understanding of Social Work Values and Ethics in clinical practice within healthcare settings.

Duties and Responsibilities:

• Conduct biopsychosocial assessments.
• Deliver evidence-based, patient-centered, short-term interventions for individuals, families, and groups.
• Develop care plans with patients, primary care providers, and interprofessional team members.
• Facilitate referrals to appropriate community and health services as needed.
• Provide case management as necessary.
• Support health promotion efforts to enhance outreach and patient outcomes.
• Develop and implement strategies to address the social determinants of health.
• Engage in outreach efforts to improve access to services for vulnerable populations.
• Work collaboratively with interprofessional health teams to optimize patient care.
• Assist patients in navigating complex health and social service systems, advocating to remove barriers to care.
• Support patient access to financial assistance programs, housing supports, food security initiatives, and employment resources.
• Educate team members and students on social work’s role and psychosocial patient issues.
• Staff are encouraged to act as a Field Instructor for social work students after one year of service (and five years of professional experience).
• Stay current with best practices, research, and legislation impacting social work in healthcare.
• Contribute to the development and evaluation of programs that enhance patient outcomes.
• Participate in team meetings, case discussions, and collaborative care planning.
• Engage in quality improvement initiatives to refine service delivery models.

***The above responsibilities are not to be considered all-inclusive.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·         Multi Sector Pension Plan (MSPP)

·         Extended health care benefits including health, dental, vision & critical Illness insurance

·         Meaningful, purpose-based work

·         12 paid Stat holidays and one (1) extra float day

·         Flexible work schedule

·         Ongoing green initiatives

Summary

Classification: Union (CUPE)

Employee Class: 0.5 Social Worker and 0.5 Mental Health Counsellor

Schedule: Monday-Friday

Date Available: ASAP

Salary: $78,855.54

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Position Overview:

As an   IT Generalist you shall act as a hands-on help desk experience professional. This position will be the first point of contact for our clients, assisting with technical issues and inquiries. They shall be responsible for triaging and resolving support tickets, maintaining accurate IT asset records and serving as a reliable point of contact for day- to day technology needs by providing timely assistance, and maintaining a positive customer experience.

Roles and Responsibilities:

• Review, triage, and prioritize incoming IT support tickets based on urgency and business impact.
• Troubleshoot and resolve hardware, software, system, and user access issues.
• Document, track, and update ticket statuses to ensure accurate recordkeeping and communication.
• Escalate complex technical issues to the appropriate internal teams or external vendors as required.
• Maintain service levels by responding to and resolving support requests in a timely manner.
• Handle all inbound help desk calls, ensuring tickets are correctly logged and documented
• Maintain accurate and up-to-date records of IT assets, including hardware, software licenses, and equipment assignments
• Assist with password resets, account creations, and access-related inquiries.
• Document support procedures, technical issues, troubleshooting steps, and resolutions to maintain an accurate knowledge base.
• Escalate complex issues to appropriate teams or senior IT staff as needed
• Assist with onboarding/offboarding tasks related to IT equipment and access.
• Provide backup support to the Facilities team.

Travel to affiliate locations within the Hamilton region to provide on-site support as required.

***The above responsibilities are not to be considered all-inclusive.

Qualifications and Skills:

• Minimum two years of Level 1 Help Desk Support Experience preferably in a health care setting.
• Post-secondary education in IT, or equivalent combinations of education & experience, and IT-based certifications
• Experience using ticketing systems (e.g. Halo, Service Now, Fresh Service, Jira Service Management)
• Familiarity with Active Directory, M365 administration
• Experience with Active Directory, Networking & WIFI
• Additional certifications (CompTIA A+, Network+, ITIL Foundations) a plus
• Experience with IT asset management tools or CMDB platforms
• Familiarity with common operating systems (Windows, macOS) and productivity software
• Excellent Verbal and written communication skills
• Customer Service Focused
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Valid Class G Driver’s License & Vehicle
• Provide daily on-site business support, and the ability to travel between locations as required.
• Valid Class G driver’s license and access to a reliable vehicle, required to provide on-site support to affiliate locations within the Hamilton region as needed

Specialized skills and knowledge:

• Ability to prioritize multiple issues and understand critical first
• Ability to troubleshoot and solve problems, sometimes with “out of the box” solutions
• Detail-oriented logical thinker with the ability to juggle multiple competing priorities
• Strong attention to detail, especially when tracking and updating asset information
• Excellent Analytical and problem-solving skills
• Diplomacy and Confidentiality
• Be able to work independently as well as in a team environment

Summary

Classification: Non-Union
Employee Class: Full-Time
Schedule: Monday-Friday; 40hrs/week
Date Available: ASAP
Salary: $67,400 – $77,000.88

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Position Overview:

We are currently seeking an Administrative Assistant, Nutrition and Pharmacy to join our dynamic interdisciplinary team. This role provides administrative support to the Nutrition and Pharmacy Programs within the Hamilton Family Health Team (HFHT). The role works closely with the Clinical Managers of both programs to coordinate administrative functions, support program operations, and facilitate the delivery of high-quality patient care. The position also provides indirect administrative support to Registered Dietitians, Pharmacists, and student learners.

Responsibilities:

Program Administration

• Provide administrative support for the Nutrition and Pharmacy Programs.
• Coordinate and organize routine administrative activities in collaboration with Clinical Managers.
• Schedule and support regular program meetings, team meetings, and other departmental activities.
• Coordinate Interprofessional Health Professional (IHP) check-ins, including probationary and annual reviews.
• Assist with onboarding and orientation of new staff members.
• Prepare meeting agendas, take minutes, and distribute meeting materials as required.
• Maintain confidential program files and documentation in accordance with organizational policies.

Clinical and Staff Support

• Provide indirect administrative support to Registered Dietitians and Clinical Pharmacists to facilitate efficient clinical operations.
• Assist with scheduling, coordination, and communication related to program activities.
  Collaboration with shared services to support program planning.
• Support student learners with orientation, scheduling, and administrative needs.
• Provide administrative coverage for other program assistants during vacations or absences, as appropriate.

Information and Records Management

• Maintain and update online resources and databases, including Microsoft SharePoint, and other organizational platforms.
• Ensure program documents, forms, policies, and educational materials remain current and accessible.
• Assist with data entry, report preparation, and maintenance of administrative records.
• Communication and Coordination
• Serve as a point of contact for internal inquiries related to Nutrition and Pharmacy Program administration.
• Coordinate communication between managers, clinicians, administrative staff, and external partners as required.
• Support quality improvement initiatives and special projects assigned by Clinical Managers.

General Administrative Duties

• Order and maintain program supplies, including pharmaceuticals and clinical supplies management
• Prepare correspondence, reports and presentations as needed.
• Perform other administrative duties as assigned to support program operations.

Qualifications:

Required:

• BA or diploma in Medical Office Administration or equivalent
• Exceptional customer service, communication and organizational skills
• Excellent interpersonal skills, with proven ability to work well in a team environment
• Demonstrated problem solving skills and initiative
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Microsoft Teams.
• Experience using SharePoint or other document management systems is an asset.
• Strong organizational, time management, and multitasking skills.
• Excellent written and verbal communication skills.
• Experience with EMR (Practice Solutions Suite) an asset
• Previous experience in a clinical setting an asset
• Two years of administrative experience, preferably in a healthcare setting, an asset
• Demonstrated ability to maintain confidentiality and exercise discretion.
• Ability to work independently while collaborating effectively within an interdisciplinary team.

Additional Knowledge and Skills

• Organization and attention to detail
• Communication and interpersonal skills
• Initiative and problem-solving
• Collaboration and teamwork
• Adaptability and flexibility
• Customer Service experience
• Confidentiality and professionalism

Summary

Classification: Non-Union

Location: 123 James St N. Suite 200

Employee Class: Full-Time

Schedule: Monday-Friday; 40hrs/week

Date Available: ASAP

Salary: $49,000 – $55,979.87

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a HFHT Dietitian, you will be completing individual nutrition assessments, developing nutrition care plans and providing nutrition counselling for the management of conditions commonly seen in family practice including diabetes, obesity, cardiovascular disease, gastrointestinal disorders, disordered eating, bariatric care and other medical needs. You must have the proven ability to work effectively with patients, physicians and other health professionals in a fast-paced, dynamic team environment. Experience in group facilitation, motivational interviewing and additional languages are considered assets.

The Hamilton Family Health Team is seeking Registered Dietitians for part-time and full-time opportunities. The Hamilton Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates.

Roles and Responsibilities:

·       Provide medical nutrition therapy for chronic disease management and prevention identifying nutrition problems, assessing nutritional status of patients, developing nutrition care plans and evaluate and monitoring effectiveness of nutrition interventions

·       Conduct comprehensive nutrition assessments identifying stages of change, socio-economic and cultural factors impacting health behaviours

·       Utilize appropriate counselling techniques including motivational interviewing and cognitive behavior therapy.

·       Communicate nutrition care plans and debrief with primary care team members as needed

·       Ensure ongoing nutritional care by maintaining complete and accurate client records, assessment notes and required correspondence, and by monitoring client progress on a regular basis.

·       Safeguard client records and assures confidentiality of client information.

·       Identify opportunities for quality improvement for nutrition services and interdisciplinary work.

·       Work together within RD group to create resources to enhance patient access to timely, evidence-based primary care nutrition.

·       Facilitate/co-facilitate groups with other staff of the FHT.

·       Assist in the education of staff, students, volunteers and peer support workers and supervision of internship placements.

·       Maintain professional competence through participation in professional development activities and maintaining license to practice.

·       Comply with all relevant HFHT policies, procedures, and protocols.

·       Other duties as required.

Qualifications and Skills:

·       4-year Bachelor of Science or Applied Science degree, majoring in Nutritional Sciences or Human Nutrition (or equivalent); completion of Dietitians of Canada accredited Dietetic Internship program or combined Master’s and Dietetic Internship program

·       Good standing with the College of Dietitians of Ontario and possess professional liability insurance.

·       Certified Diabetes Educator (CDE) and Second language are an asset

·       Minimum 2-3 years in a community based or clinical health service organization.

·       Ability to provide medical nutrition therapy for a wide variety of issues commonly seen in family practice

·       A good understanding of nutrition interventions for chronic disease management and evidence-based nutrition best practices

·       Excellent interpersonal, nutrition counseling, and group facilitation skills

·       Excellent verbal and written communication skills.

·       Excellent time-management, documentation and organizational skills

·       Ability to work effectively within an interdisciplinary health care team, provide nutrition leadership and maintain excellent working relationships

·       Ability to maintain confidentiality in all matters

·       Ability and interest in precepting dietetic interns and Master students

·       Familiarity with requirements of the College of Dietitians of Ontario, Regulated Health Professional Act 1991, Scope of Practice per The Dietetics Act 1991 and privacy legislation

·       High level of competency with computers and information technology

·       Respects and values the diversity of communities and individuals

The ideal RD candidate is an intuitive, adaptable, self-directed health professional with a passion for their work and a strong commitment to providing and improving team-based patient care.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Healthcare of Ontario Pension (HOOPP)

·       Extended health care benefits including health, dental, vision & critical Illness insurance

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Flexible work schedule

·       Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Temporary 0.5 FTE up to 1.0 FTE

Schedule: Monday-Friday

Salary: $75,678.44 – $81,800

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position and preference for either full or part-time via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

Your Opportunity:

We are currently recruiting one full-time Social Worker to join our Interprofessional Primary Care team.

The Primary Care Social Worker is part of an interprofessional health team, providing biopsychosocial assessments and interventions for diverse populations. This role focuses on improving overall well-being by addressing social determinants of health, mental health concerns, and system navigation challenges. The Social Worker collaborates closely with patients, primary care providers, and community partners to enhance access to comprehensive, patient-centered care.

A Successful Candidate in This Role Will Have:

• Bachelor of Social Work (BSW) required; Master of Social Work (MSW) preferred.
• Membership in good standing with the Ontario College of Social Work and Social Service Workers.
• Possess professional liability insurance.
• Experience providing mental health and social work services in health care settings.
• Background supporting child, youth and families experiencing mental health and system barriers preferred.
• Experience working with multiple partners in Hamilton or other communities.
• Strong knowledge of social determinants of health and their impact on patient well-being.
• Experience working in interprofessional primary care teams.
• Health promotion experience preferred.
• Knowledge of relevant legislation (e.g., PHIPA, Mental Health Act, Child & Family Services Act).
• Strong understanding of Social Work Values and Ethics in clinical practice within healthcare settings.

Duties and Responsibilities:

• Conduct biopsychosocial assessments.
• Deliver evidence-based, patient-centered, short-term interventions for individuals, families, and groups.
• Develop care plans with patients, primary care providers, and interprofessional team members.
• Facilitate referrals to appropriate community and health services as needed.
• Provide case management as necessary.
• Support health promotion efforts to enhance outreach and patient outcomes.
• Develop and implement strategies to address the social determinants of health.
• Engage in outreach efforts to improve access to services for vulnerable populations.
• Work collaboratively with interprofessional health teams to optimize patient care.
• Assist patients in navigating complex health and social service systems, advocating to remove barriers to care.
• Support patient access to financial assistance programs, housing supports, food security initiatives, and employment resources.
• Educate team members and students on social work’s role and psychosocial patient issues.
• Staff are encouraged to act as a Field Instructor for social work students after one year of service (and five years of professional experience).
• Stay current with best practices, research, and legislation impacting social work in healthcare.
• Contribute to the development and evaluation of programs that enhance patient outcomes.
• Participate in team meetings, case discussions, and collaborative care planning.
• Engage in quality improvement initiatives to refine service delivery models.

***The above responsibilities are not to be considered all-inclusive.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Multi Sector Pension Plan (MSPP)
• Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Flexible work schedule
• Ongoing green initiatives

Summary

Classification: Union (CUPE)

Employee Class: Full Time (1.0 FTE)

Schedule: Monday-Friday

Date Available: ASAP

Salary: $78,855.54

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

The Mental Health Counsellor delivers a wide range of mental health services in the family physician’s office in accordance with HFHT policies and professional practice standards. These services include health promotion, illness prevention, assessment, treatment/management, education, care navigation and advocacy. The mental health counsellor provides services to individuals, couples and families, and works with the family physician and other members of the health care team to provide comprehensive care.

Roles and Responsibilities:

• Conducts a comprehensive assessment of individuals of all ages, couples and families referred by the family physician or other members of the health care team
• Provides evidence-based treatment/management of mental health problems
• Implements current best practice guidelines
• Monitors client goals and outcomes through ongoing assessment and documentation of treatment progress
• Responds to client telephone calls and provides telephone advice, where appropriate
• Consults with other members of the health care team involved in the care of clients
• Monitors and manages referrals from the family physician and other team members to ensure timely access to services
• Co-ordinates referrals and facilitates access to other health care providers and community programs and services, as appropriate
• Liaises and consults with community programs and services, as required
• Assists clients and their families in navigating the health care and/or social services system
• Acts as an advocate for clients and their families
• Involves clients in decisions about their own health including goal setting and treatment planning
• Aims to tailor services to the individual client or client group (including cultural sensitivity)
• Provides education to clients and families related to health promotion and the prevention of mental health problems
• Helps clients and families identify and appropriately use accurate, up-to- date mental health resources
• Promotes client self-management, development of registries and other components of chronic disease prevention and management (CDPM)
• Maintains clear, concise, accurate and timely documentation of clients’ care including appropriate use of electronic medical records
• Actively participates in program evaluation
• Completes documentation related to clients’ mental health (reports, forms, etc.)
• Participates in continuing education activities to maintain and enhance competence
• Performs other job functions as assigned by the Clinical Manager

Qualifications and Skills:

• MSW, RN, BScN, CPMHN(C) or equivalent
• College/professional association membership
• Experience working with children and youth, families and with women experiencing perinatal mental health challenges
• Excellent clinical skills and minimum 3 years’ experience assessing and managing mental health problems commonly seen in primary care
• Formal training and experience in evidence-based treatments such as IPT and CBT
• Ability to complete risk assessment and to deal with clients (and their families) in crisis
• Group experience an asset
• Knowledge of principles of chronic disease prevention and management (CDPM) an asset
• Case management/care navigation skills
• Knowledge of community resources an asset
• Knowledge of current mental health and privacy legislation
• Strong oral and written interpersonal and communication skills
• Excellent problem-solving and conflict resolution skills
• Ability to work autonomously with minimal supervision
• Ability to work effectively with all members of the health care team
• Ability to prioritize, manage time effectively and be flexible in a fast-paced work environment
• Commitment to ongoing professional development including self- assessment/reflective practice and participation in learning activities
• General understanding of commonly used psychotropic medications and their side effects and interactions
• Understanding of the HFHT mandate, policies and programs
• Basic knowledge of computer programs such as Microsoft Word, Outlook and Excel
• Knowledge of electronic medical record (EMR) systems an asset

Summary

Classification: Union
Employee Class: Temporary Full-Time; 40h/week
Schedule: Monday-Friday
Date Available: ASAP
Salary: $78,855.54

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

The Mental Health Counsellor delivers a wide range of mental health services in the family physician’s office in accordance with HFHT policies and professional practice standards. These services include health promotion, illness prevention, assessment, treatment/management, education, care navigation and advocacy. The mental health counsellor provides services to individuals, couples and families, and works with the family physician and other members of the health care team to provide comprehensive care.

Roles and Responsibilities:

• Conducts a comprehensive assessment of individuals of all ages, couples and families referred by the family physician or other members of the health care team
• Provides evidence-based treatment/management of mental health problems
• Implements current best practice guidelines
• Monitors client goals and outcomes through ongoing assessment and documentation of treatment progress
• Responds to client telephone calls and provides telephone advice, where appropriate
• Consults with other members of the health care team involved in the care of clients
• Monitors and manages referrals from the family physician and other team members to ensure timely access to services
• Co-ordinates referrals and facilitates access to other health care providers and community programs and services, as appropriate
• Liaises and consults with community programs and services, as required
• Assists clients and their families in navigating the health care and/or social services system
• Acts as an advocate for clients and their families
• Involves clients in decisions about their own health including goal setting and treatment planning
• Aims to tailor services to the individual client or client group (including cultural sensitivity)
• Provides education to clients and families related to health promotion and the prevention of mental health problems
• Helps clients and families identify and appropriately use accurate, up-to- date mental health resources
• Promotes client self-management, development of registries and other components of chronic disease prevention and management (CDPM)
• Maintains clear, concise, accurate and timely documentation of clients’ care including appropriate use of electronic medical records
• Actively participates in program evaluation
• Completes documentation related to clients’ mental health (reports, forms, etc.)
• Participates in continuing education activities to maintain and enhance competence
• Performs other job functions as assigned by the Clinical Manager

Qualifications and Skills:

• MSW, RN, BScN, CPMHN(C) or equivalent
• College/professional association membership
• Experience working with children and youth, families and with women experiencing perinatal mental health challenges
• Excellent clinical skills and minimum 3 years’ experience assessing and managing mental health problems commonly seen in primary care
• Formal training and experience in evidence-based treatments such as IPT and CBT
• Ability to complete risk assessment and to deal with clients (and their families) in crisis
• Group experience an asset
• Knowledge of principles of chronic disease prevention and management (CDPM) an asset
• Case management/care navigation skills
• Knowledge of community resources an asset
• Knowledge of current mental health and privacy legislation
• Strong oral and written interpersonal and communication skills
• Excellent problem-solving and conflict resolution skills
• Ability to work autonomously with minimal supervision
• Ability to work effectively with all members of the health care team
• Ability to prioritize, manage time effectively and be flexible in a fast-paced work environment
• Commitment to ongoing professional development including self- assessment/reflective practice and participation in learning activities
• General understanding of commonly used psychotropic medications and their side effects and interactions
• Understanding of the HFHT mandate, policies and programs
• Basic knowledge of computer programs such as Microsoft Word, Outlook and Excel
• Knowledge of electronic medical record (EMR) systems an asset

Summary

Classification: Union
Employee Class: 0.6 FTE, 1.0 FTE, 0.7 FTE, & 1.0 FTE
Schedule: Monday-Friday
Date Available: ASAP
Salary: $78,855.54

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position and preference for either full or part-time via email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

The Outreach Worker will engage in case management, system navigation, and provide direct support by connecting with patients in the community and in their homes. You will work closely with the Social Worker to develop, implement, and support the execution of personalized care plans, accompany patients to appointments, and ensure that they receive the care they need. The role requires initiative, a deep commitment to patient care, and a passion for improving outcomes for individuals facing complex health and social challenges. As the role and team evolve, you will help shape the direction and impact of our outreach efforts.

We are looking for a future colleague who has…

·         A Diploma or Degree in Social Work or other health or health equity related discipline and/or significant experience in a related field such as Peer Support, Community Health, Gerontology, Health Equity, Disability or Addictions.

·         Registered and in good standing with a professional college required (e.g. OCSWSSW, CNO, COTO)

·         Experience in health and/or community/social service settings.

·         Experience working with diverse partners in Hamilton or other communities. Expertise or additional training in addressing social determinants of health, health equity, addictions, gerontology and mental health.

·         Experience and/or training in de-escalation and/or non-violent crisis intervention.

·         Experience as a consumer or caregiver to an individual with chronic and complex health issues.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Multi Sector Pension Plan (MSPP)

·       Extended health care benefits including health, dental, vision & critical Illness insurance

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Flexible work schedule

·       Ongoing green initiatives

Summary

Classification: Union
Employee Class: Full-Time
Schedule: Monday-Friday; 40h
Date Available: ASAP
Salary: Under Review

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff. 

Mental Health Group Facilitator – In Person, Evenings 

Are you looking for work that is rewarding, flexible and reduces working in isolation?   

Mental Health Group Services 

Our group services improve patient access and increase options for mental health services, promote self-management and collaborative care. We provide various adult and youth groups informed by evidence-based treatments such as ACT, CBT, DBT, mindfulness, and self-compassion. 

Your Opportunity:  

As an Occasional Part-time Mental Health Group Facilitator, you will be part of a team that provides groups to patients of the Hamilton Family Health Team.  All groups are co-facilitated with another mental health practitioner, which is a great way to get to know colleagues in the field.  Groups are mainly in-person, however there may be opportunity for virtual groups as well.  Since most of our groups are offered in the evening, many facilitators are able to do a group, in addition to their part, or full-time jobs. Facilitators often feel that the group work is rewarding and empowering, as they see growth, and hear the gratitude from group participants.   

We are looking for a group facilitator who has… 

• Mental health clinical training, generally acquired through the completion of post graduate studies (MSW,RN,BScN,CPMHN(C) or equivalent) and membership in a professional college  

• Clinical work experience including strong group facilitation skills 

• Knowledge and experience providing DBT-informed skills required

• Knowledge and experience providing group-based, evidence-based treatments such as CBT, ACT, etc. an asset 

• Ability to work on-site at various locations in Hamilton 

• Ability to work evenings (i.e., 6-8pm) 

• Proof of vaccination 

• Criminal Records Check/Vulnerable Sector Screening 

Summary
Classification: MH Group Facilitator – Union 
Primary Location: Hamilton 
Schedule: Monday-Friday (evenings)
Salary: $45.49/hour  

Application Instructions 

Interested applicants please submit résumé and cover letter to the attention of the Mental Health Group Services by emailing: hr@hamiltonfht.ca 

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

The physiotherapist (PT) plays an integral role in delivering primary care services within a multi-disciplinary team.  Working in collaboration with a team of physicians, nurse practitioners and other allied health professionals, the physiotherapist provides comprehensive assessments, evidence-based treatments and patient education to improve function and quality of life for patients across the lifespan with a focus on individuals that do not have access to physiotherapy supports in the community. 

The PT will diagnose within their scope of practice and establish and implement evidence-informed treatment plans that include integration with existing community services. A strong knowledge of community-based programs is required to facilitate clients’ access to external services to meet individual needs and manage caseload demands.

Roles and Responsibilities:

Primary Care Integration

Attachment Efforts:

• Support patients who do not have primary care to be referred to the attachment team.

Access Efforts:

• Be an ambassador to the groups and workshops offered by HFHT by being aware of current offerings, handing out promotional materials and promoting the groups and workshops to existing, new and future patients.
• Contribute to improved access and continuity of care across local healthcare services.

Quality & Performance Improvement

• Ensure continuous quality improvements and adherence to best practices or leading practices related to physiotherapy and primary healthcare services, particularly in relationship to priority populations.
• Ensure services and programs follow ministry guidelines, HFHT policies, legislation and professional standards
• In collaboration with the team, participate in program planning, development and evaluation of physiotherapy services for individuals and within groups and workshops, as appropriate. 
• Monitor data, patient outcomes and satisfaction to inform service provision improvements.

Patient Experience

• Foster a welcoming, respectful, and inclusive care environment. 
• Address patient concerns with patient-centeredness and professionalism.
• Foster a culture of patient engagement and shared decision making

Resource Optimization

• Support the effective use of resources to meet service demands
• Identify gaps and help develop processes that improve efficiency and capacity

Leadership  

• Model the HFHT’s values of collaboration, inclusivity, accessibility and excellence
• Support and collaborate with team members to maximize team effectiveness
• Champion equity, diversity and psychological safety in the workplace
• Along with your team, serve as a leader, advocate and ambassador of physiotherapy in primary care
• Support student placements and mentoring opportunities when possible.

Physiotherapy related Duties and Responsibilities:

• Conduct musculoskeletal, neurological, and functional assessments.
• Develop and implement individualized treatment plans.
• Provide hands-on therapy, exercise prescription, education, and self-management strategies including encouragement to attend HFHT groups such as GLAD, Just Walk or other relevant programs.
• Collaborate with other team members to support chronic disease management, falls prevention and other preventative strategies.
• Maintain accurate, timely documentation in the electronic medical record (EMR) and communicate consult notes to the primary care team as needed.
• Assist patients with navigation of healthcare and community support systems.
• Collaborate with interprofessional team members to support coordinated, patient-centered care.

Qualifications and Skills

Required:

• Masters of Science in Physiotherapy MSc (PT) or equivalent
• Registered and in good standing with the College of Physiotherapists of Ontario
• Up to date professional liability insurance, membership of Canadian Physiotherapy Association / Ontario Physiotherapy Association.
• Proficiency completing clinical assessments and evidence-based care plans for patients with complex conditions while working with them to develop self-management skills.
• Experience and competency supporting individuals with chronic pain, musculoskeletal injuries, and vestibular conditions
• Excels at building effective, professional relationships with patients, provide a supportive approach to care and guide patients to work towards independence.
• Demonstrated clinical reasoning and therapeutic skills
• Strong communication and documentation skills
• Proficiency with EMR systems (Telus PS) and virtual care platforms (i.e. EMRs, Microsoft Teams)
• Ability to work independently in a collaborative, interdisciplinary setting
• Knowledge of relevant clinical practices, legislation and guidelines.

Preferred:

• Primary care, community, and team-based care experience is preferred along with a supportive approach to patients
• Understanding of quality improvement processes as they relate to patient care and program evaluation.
• Strong knowledge of best practices and benchmarks for advancing integrated care.
• Experience or interest in supervising student learners from physiotherapy and other health care professions
• GLAD certified preferred

Summary

Classification: Non-Union
Employee Class: Part-Time
Schedule: Monday-Friday; 16hrs/week
Date Available: ASAP
Salary: $84,400 – $96,422.47

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

We are currently seeking an Occupational Therapist to join our dynamic interdisciplinary team. This role supports patients and families across our community through assessment, intervention, education, and collaboration with healthcare partners. The Occupational Therapist will support patients in achieving optimal function and independence in their daily lives through assessment, intervention, and education. As an integral member of the interdisciplinary team, the Occupational Therapist collaborates with patients, families, and healthcare providers to develop personalized care plans that address physical, cognitive, and psychosocial needs across the lifespan. 

Roles and Responsibilities:

Primary Care Integration 

Attachment Efforts: 

• Support patients who do not have primary care to be referred to the attachment team with the OCEAN e-referral.  

Access Efforts: 

• Be an ambassador to the groups and workshops offered by HFHT by being aware of current offerings, handing out promotional materials and promoting the groups and workshops to existing, new and future patients. 
• Contribute to improved access and continuity of care across local healthcare services. 

Quality & Performance Improvement 

• Ensure services reflect current best practices and ministry guidelines
• Lead or support program evaluation and quality improvement initiatives
• Monitor and evaluate outcomes to inform service planning 

Patient Experience 

• Promote a safe, inclusive, and respectful care environment
• Address patient concerns with sensitivity and professionalism
• Foster a culture of patient engagement and shared decision-making 

Resource Optimization 

• Support the effective use of resources to meet service demands
• Identify gaps and help develop processes that improve efficiency and capacity 

Leadership  

• Model the HFHT’s values of collaboration, inclusivity, and excellence
• Support and mentor team members to maximize team effectiveness
• Champion equity, diversity, and psychological safety in the workplace
• Serve as a leader, advocate and ambassador of occupational therapy in primary care 

Occupational Therapy Related Duties and Responsibilities:

• Conduct comprehensive assessments to identify physical, cognitive, and functional needs.
• Develop and implement individualized treatment plans to support daily living and independence.
• Provide education and strategies for areas such as managing chronic conditions, mental health, cognition, injury prevention, home safety, functional mobility and more.
• Collaborate with interprofessional team members to support coordinated, patient-centered care.
• Facilitate individual and group programs focused on wellness, self-management, and functional improvement.
• Recommend assistive devices, home/workplace modifications, and community resources.
• Document care and progress in the electronic medical record (EMR).
• Support quality improvement initiatives and contribute to program development.
• Assist patients with navigation of healthcare and community support systems. 

Qualifications and Skills:

Required: 

• Master’s of Science in Occupational Therapy (MScOT) or equivalent 
• Registered and in good standing with the College of Occupational Therapists of Ontario
• Up to date professional liability insurance
• Demonstrated competence across the full scope of occupational therapy practice, including assessment, intervention, goal setting, care planning, and documentation.
• Demonstrated clinical reasoning and therapeutic skills
• Ability to work independently in a collaborative, interdisciplinary setting
• Experience in community-based care and system navigation
• Program development implementation and evaluation experience
• Reliable transportation (vehicle and G license)
• Minimum 2 years of relevant experience in a primary care or community setting

Preferred: 

• Registration as an Ontario Assistive Devices Program (ADP) authorizer for mobility devices such as walkers and wheelchairs
• Additional training in chronic disease management, pain management, seniors care, home safety, or health promotion activities
• Group facilitation experience and program planning expertise
• Familiarity with Electronic Medical Records (EMRs) such as Telus PS Suite and Oscar

Additional Knowledge and Skills 

• Strategic thinker with a proactive, solution-focused mindset
• Strong interpersonal and conflict-resolution skills
• Clear communicator with the ability to build consensus
• Comfortable working in dynamic, evolving environments
• A strong understanding of applying legislation in practice (i.e., PHIPA)
• Committed to evidence-based practice and continuous improvement 

Summary

Classification: Non-Union
Multi-Site: Yes (some travel across the region to different HFHT practices and hubs, equipment vendor locations and patient homes, may be required)
Employee Class: Full-Time
Schedule: Monday-Friday; 40hrs/week
Date Available: ASAP
Salary: $84,400 – $96,422.47

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

The Administrative Assistant – Float will provide comprehensive administrative support to our healthcare professionals in a team setting.

Duties and Responsibilities:

• Booking patient appointments, greeting patients, and answering the HFHT phone line
• Liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality
• Maintaining patient records by obtaining, recording, and updating personal information
• Scanning and faxing of patient information and consultation reports
• Liaising with practice–based primary care teams
• Overseeing and monitoring room bookings and scheduling

***The above responsibilities are not to be considered all-inclusive.

Requirements:

• BA or diploma in Medical Office Administration or equivalent
• Exceptional customer service, communication and organizational skills
• Excellent interpersonal skills, with proven ability to work well in a team environment
• Demonstrated problem solving skills and initiative
• Proficient with Microsoft Office
• Must be able to multi-task and prioritize while working within a busy environment
• Experience with EMR (Practice Solutions Suite) an asset
• Previous experience in a clinical setting an asset
• Excellent attendance
• Reliable transportation (vehicle and G license)

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• On-site parking
• Ongoing green initiatives

Summary

Classification: Non-Union
Multi-Site: Yes
Employee Class: Full-Time
Schedule: Monday-Friday; 40hrs/week
Date Available: ASAP
Salary: $49,000 – $55,979.87

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.