Part-time Admin position

Part-time admin position
Monday and Friday every week, approximately 10-15 hours per week, in a solo family practice office on Stoney Creek Mountain.

Duties will include, but are not limited to:
Answering phone calls, monitoring emails and interaction with patients on other platforms.
Answer single questions of patients and deliver simple messages to patients.
Sorting electronic faxes and distributing correctly and in a timely fashion.
Managing appointments and checking patients upon arrival.
Sending referrals electronically and following referrals until they are completed.
Inputting electronically received faxes into EMR with correct categorization.
Book appointments for allied health professionals.
Confirming appointments through EMR 1-2 weeks prior to appointment.
Act as a first point of contact and provide general information to doctor and patients

Qualifications and skills:
Minimum 5 years’ experience working in Family Practice.
Excellent knowledge of PS Suite.
Must be proficient in computer and technology skills.
Knowledge of medical terminology.
Requires reliability, efficiency and accuracy, positive attitudes (friendly to patients, willing to and accept feedback).
Wage will be discussed based on experience.
Must possess the following:
– Ability to work independently, as well as part of a team
– Ability to effectively communicate both verbally and in writing
– Ability to work under extreme pressure and handle tense and stressful situations
– Willingness to learn
– Ability to deal pleasantly and effectively with a wide range of people of different ages and cultures, in potentially volatile and emotionally charged situations
– Maintain confidentiality with all patient files
– Maintain a professional appearance, demeanour and attitude at all times
– Maintain the reception area in a tidy and presentable manner
– Demonstrated time management skills and attention to detail
– High level of integrity and work ethic
Please send resumes to drcsordasoffice@gmail.com.
Only suitable candidates will be contacted.