Practice Vacancy – Internal Posting

1.0   FTE Mental Health Counsellor (Temporary Full-Time for up to 12 Months)

 

Posting number:               26-C-02

Posting Date:                     January 26, 2026

Manager:                            Clinical Manager

Practice Location(s):       Concession Medical

Physicians:                        Dr. Crosthwaite, Dr. Haidar, & Dr. Ratnasingham

Practice Needs:                 Meet the needs of patients and providers in a busy practice. Work alongside other MHCs and IHPs in the practices.

Schedule:                            Monday-Friday, 8:30 am – 4:30 pm

Start Date:                          ASAP

Salary:                                  $78, 855.54

This posting is to fill an existing vacancy.

Please email hr@hamiltonfht.ca to indicate your interest, attaching an updated resume with the Last Name, First Name, and Posting Number in the subject line.

Please feel free to contact your assigned manager should you have any questions.

*Practice location and schedule may change as needed.

 

 

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a HFHT Dietitian, you will be completing individual nutrition assessments, developing nutrition care plans and providing nutrition counselling for the management of conditions commonly seen in family practice including diabetes, obesity, cardiovascular disease, gastrointestinal disorders, disordered eating, bariatric care and other medical needs.  You must have the proven ability to work effectively with patients, physicians and other health professionals in a fast-paced, dynamic team environment.  Experience in group facilitation, motivational interviewing and additional languages are considered assets.  

The Hamilton Family Health Team is seeking Registered Dietitians for 2 Temporary Full Time Registered Dietitians for a 1.0 FTE, and 1 Part-Time Registered Dietitian for a 0.6 FTE. The Hamilton Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates.  

Roles and Responsibilities:

Provide medical nutrition therapy for chronic disease management and prevention identifying nutrition problems, assessing nutritional status of patients, developing nutrition care plans and evaluate and monitoring effectiveness of nutrition interventions
·        Conduct comprehensive nutrition assessments identifying stages of change, socio-economic and cultural factors impacting health behaviours

·        Utilize appropriate counselling techniques including motivational interviewing and cognitive behavior therapy. 

·        Communicate nutrition care plans and debrief with primary care team members as needed

·        Ensure ongoing nutritional care by maintaining complete and accurate client records, assessment notes and required correspondence, and by monitoring client progress on a regular basis.

·        Safeguard client records and assures confidentiality of client information.

·        Identify opportunities for quality improvement for nutrition services and interdisciplinary work.

·        Work together within RD group to create resources to enhance patient access to timely, evidence-based primary care nutrition.

·        Facilitate/co-facilitate groups with other staff of the FHT.

·        Assist in the education of staff, students, volunteers and peer support workers and supervision of internship placements. 

·        Maintain professional competence through participation in professional development activities and maintaining license to practice.

·        Comply with all relevant HFHT policies, procedures, and protocols.

·        Other duties as required.

Qualifications and Skills:

·        4-year Bachelor of Science or Applied Science degree, majoring in Nutritional Sciences or Human Nutrition (or equivalent); completion of Dietitians of Canada accredited Dietetic Internship program or combined Master’s and Dietetic Internship program

·        Good standing with the College of Dietitians of Ontario and possess professional liability insurance.

Certified Diabetes Educator (CDE) and Second language are an asset
·        Minimum 2-3 years in a community based or clinical health service organization.

·        Ability to provide medical nutrition therapy for a wide variety of issues commonly seen in family practice

·        A good understanding of nutrition interventions for chronic disease management and evidence-based nutrition best practices

·        Excellent interpersonal, nutrition counseling, and group facilitation skills

·        Excellent verbal and written communication skills.

·        Excellent time-management, documentation and organizational skills

·        Ability to work effectively within an interdisciplinary health care team, provide nutrition leadership and maintain excellent working relationships

·        Ability to maintain confidentiality in all matters

·        Ability and interest in precepting dietetic interns and Master students

·        Familiarity with requirements of the College of Dietitians of Ontario, Regulated Health Professional Act 1991, Scope of Practice per The Dietetics Act 1991 and privacy legislation

·        High level of competency with computers and information technology

·        Respects and values the diversity of communities and individuals

The ideal RD candidate is an intuitive, adaptable, self-directed health professional with a passion for their work and a strong commitment to providing and improving team-based patient care.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

•    Healthcare of Ontario Pension (HOOPP)

•    Extended health care benefits including health, dental, vision & critical Illness insurance

•    Meaningful, purpose-based work

•    12 paid Stat holidays and one (1) extra float day

•    Flexible work schedule

•    Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Temporary Full Time x2 1.0 FTE, Part-Time x1 0.6 FTE

Schedule: Monday-Friday

Salary: $60,250 – $74,148 (pro-rated to FTE for part-time role)

This posting is for existing vacancies.

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

Position Summary
The Financial Analyst supports financial performance management across clinical practices and operational programs. Reporting to the Manager, Finance & Decision Support Analytics, the incumbent will focus on practice-level financial performance monitoring and management reporting
This role works closely with Clinical Leadership and operational stakeholders to translate financial results into meaningful insights that support effective resource allocation and performance improvement. The position is development-focused and supports enterprise-wide planning processes along with the Senior Financial Analyst.

Qualifications & Experience

• Bachelor’s degree in Finance, Accounting, Economics, or related discipline.
• 3–5 years of experience in financial analysis, budgeting, or management reporting.
• Experience in healthcare, public sector, or not-for-profit environment is an asset.
• Strong proficiency in Microsoft Excel; experience with ERP systems and reporting tools preferred.
• Understanding of Ontario Health reporting requirements and BPS accountability frameworks is an asset.
• Strong analytical, communication, and stakeholder engagement skills.
• Ability to translate financial data into clear, actionable insights for non-finance leaders.

Together, we do amazing things every day.
Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the HFHT, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values and celebrates the contributions of our employees. No matter what your role, working with us is about making a difference – every day!
Your Opportunity:
This is your opportunity to significantly shape and influence health outcomes for the Hamilton community.
The Outreach, Engagement, and Attachment Worker supports patients in accessing primary care by building strong relationships with healthcare providers, community organizations, and patients. Drawing on their existing relationships and understanding of the health care, social services and other related systems, this individual will collaborate to develop and implement strategies to address barriers to care while aligning efforts with the strategic goals of the Hamilton Family Health Team and the Greater Hamilton Health Network.

Key Responsibilities…

• Collaborating with health and community organizations to identify underserved populations and create pathways for attachment to primary care.
• Engaging with patients, community agencies, and healthcare and act as a liaison and navigator between the patients and providers to ensure clear communication and trust-building.
• Attending and actively participating in community and outreach events to engage with stakeholders and promote healthcare attachment services.
• Engaging with the public to identify healthcare needs and barriers to accessing primary care.
• Providing personalized guidance to patients regarding attachment to primary care; helping them navigate and advocate within healthcare systems and connecting with appropriate primary care providers.
• Address social determinants of health by connecting patients with relevant community resources.
• Assisting in the provision of ethical verbal hand offs/transfers of accountability to facilitate a successful attachment.
• Taking a patient-centred approach when dealing with challenging situations – advocate, intervene and provide patient centered transitions to primary care as required.
• Collecting, understanding and presenting data related to patient attachment rates, primary care availability, and community needs.
• Conducting outreach to community organizations and healthcare providers.
• Facilitating regular communication with community partners to strengthen collaboration.
***The above responsibilities are not to be considered all-inclusive.
Qualifications…
• Post-secondary education in Social Services or related field. Registration with regulatory college considered an asset.
• Experience in healthcare or community services, preferably within the Hamilton area.
• Strong relationship-building, interpersonal, communication, and problem-solving skills.
• Knowledge of healthcare systems, and the social determinants of health.
Why join the HFHT?
Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Ongoing green initiatives

Summary
Classification: Non-Union
Primary Location: Hamilton – Various HFHT Hub Locations
Employee Class: Regular Part-time, 0.4 FTE
Date Available: ASAP
Salary: $49, 400 – $59,300 (pro-rated to FTE)

This posting is for an existing vacancy.

Application Instructions
Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca
Note
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Practice Facilitator drives transformation and continuous improvement within the Hamilton Family Health Team (HFHT) and affiliated practices. Reporting to the Manager, Quality & Professional Practice, this role focuses on improvements incorporating patient safety, patient centeredness, effectiveness, timeliness, efficiency and equity. The position plays a critical role in enabling primary care advancement in line with Ontario Health priorities, including the Primary Care Attachment Teams (PCATs), access to team-based care, and equity of care delivery. The Practice Facilitator will act as a change agent, quality coach, and system connector for primary care practices.

Roles and Responsibilities:

Primary Care Integration

• Support the implementation of expanding interprofessional primary care teams by focusing on change management with internal staff, practice teams and external partners
• Facilitate change management processes that improve timely access to care, continuity and team functioning with all team members (physicians, practice staff and integrated health professionals)
• Enable panel management and population health strategies to close care gaps and enhance health equity (e.g. cancer screening, chronic disease registries)
• Collaborate with organizational leaders and external partners to ensure alignment with provincial goals for access, attachment and integrated primary care delivery

Quality & Performance Improvement

• Build QI capability among clinicians and staff using proven methodologies (IHI Model for Improvement)
• Lead and enable QI initiatives at the practice, program and organizational levels, including data analysis, goal setting and measurement
• Translate system-level metrics (e.g. QIP indicators, patient access data) into actionable local strategies in collaboration with Quality Improvement Decision Support Specialist
• Support mandatory reporting to Ontario Health and the implementation of performance measurement frameworks
• Utilize continuous feedback mechanisms to evaluate and refine practice improvement efforts

Patient Experience

• Facilitate initiatives that improve relational and operational aspects of patient experience, including appointment access, communication and continuity
• Use patient-report experience measures and outcomes (PREMs and PROMs) to inform service design and practice improvements
• Promote a culture of patient partnerships, implementing patient-centred models and co-design approaches in organizational improvement projects and within practice teams
• Engage with project and practice teams to utilize data to co-develop strategies that reduce barriers to equitable access to care

Resource Optimization

• Help teams optimize their use of interprofessional resources, ensuring the right care is delivered by the right provider at the right time
• Guide practices in using EMR data to prioritize care delivery and manage patient complexity
• Align improvement efforts with organizational resource planning, including system navigation supports and digital health tools

Leadership

• Act as a trusted advisor and coach to practice teams, physician leaders and managers
• Foster cross-practice collaboration and shared learning to accelerate system-level improvements
• Represent HFHT in collaborative tables and Ontario Health initiatives related to quality, access and health system transformation
• Model equity-informed leadership and embed system thinking, cultural humility and patient centered care into all activities

Education and Experience:

• Undergraduate degree in a health related or quality discipline (graduate education preferred)
• Minimum 5 years’ experience in primary care of health system transformation
• Knowledge of primary care landscape and systems in Ontario
• Certification or training in QI (Lean Six Sigma Green Belt, IHI QI Certificate preferred)
• Project management training and/or equivalent experience is considered an asset
• Proficiency with EMRs (Telus PS preferred), health data tools and Microsoft Office Suite
• Demonstrated experience in facilitation, relationship-building and change coaching
• Valid driver’s licence and access to reliable transportation for travel to affiliated sites

Knowledge and Skills

• Ability to facilitate and guide groups through QI processes, practice change discussion and coach clinical teams while applying QI tools, as required
• Skilled in analyzing data, interpreting trends and communicating insights to drive action
• Excellent verbal and written communication skills to engage diverse stakeholders, including physicians, staff and system partners
• Strong interpersonal skills to build trust, credibility and collaboration across organizational and practice settings
• Ability to assess complex situations, identify root causes and co-develop creative, evidence-based solutions
• Able to pivot quickly in response to emerging needs or evolving health system priorities
• Demonstrate sensitivity to diversity, cultural values and health equity in team-based care

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

•    Healthcare of Ontario Pension (HOOPP)

•    Extended health care benefits including health, dental, vision & critical Illness insurance

•    Meaningful, purpose-based work

•    12 paid Stat holidays and one (1) extra float day

•    Flexible work schedule

•    Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton; Hybrid Work

Employee Class: Full-Time; 40hrs/week

Schedule: Monday-Friday; 8hrs/day

Salary: $77,000 – $92,400

This posting is for an existing vacancy.

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Hamilton Family Health Team (HFHT) is seeking a full-time Facilities Associate 1.0 FTE.

The Facilities Associate is a key frontline role responsible for identifying, troubleshooting, and resolving facilities-related issues that affect patient care and staff operations. Working closely with the Facilities Lead, this position requires strong decision-making and communication skills. This is to ensure efficient coordination of staff requests and workspace modifications in accordance with healthcare standards. The ideal candidate has strong administrative and organizational skills. In addition, the ideal candidate is proactive, responsive, and capable of balancing hands-on tasks with effective coordination and communication across clinical and administrative teams.

The HFHT is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates.

Roles and Responsibilities:

• Manage calendars, schedule meetings, and coordinate logistics
• Troubleshoot facilities-related problems—including building and office maintenance, temperature, door access, small appliances, furniture setup, and other items—and determine appropriate next steps, escalating to the Facilities Lead or vendors as needed.
• Communicate effectively with clinical staff, administrative teams, and vendors to understand issues, provide status updates, and ensure timely resolution.
• Assist with planning, coordinating and implementing office moves, clinic room setups.
• Liaise with vendors and service providers
• Respond and resolve facilities ticket requests via HFHT ticketing system.
• Scheduling off-site visits to resolve issues
• Proven ability to make informed decisions
• Implement established health and safety procedures and support compliance efforts.
• Actively support the resolution of Health and Safety concerns addressed by JHSC and concerns brought forward by staff.
• Proactively identify and report potential facility hazards or inefficiencies, contributing to continuous improvement efforts.
• Asset Management – maintain accurate records of furniture and equipment in our asset management system.
• Program and assign security fobs and maintain security door schedules in line with operating hours at each building location.
• Conduct regular inspections of facilities to identify maintenance needs and address them promptly.
• Prepare Standard Operating Procedures and review annually.
• Ability to travel to different HFHT locations and practice sites.
• Key contact for any building maintenance and Health and Safety issues at all HFHT locations.
• Other duties as required

Qualifications and Skills:

• Completion of post-secondary education in office administration or related field
• Minimum of 2 years of experience in administrative/coordination of projects
• Strong troubleshooting skills and ability to assess problems quickly and accurately.
• Confident decision-maker who understands when to act independently and when to escalate.
• Strong communication, collaboration, and interpersonal skills; able to interact clearly and respectfully with a wide range of stakeholders.
• Familiarity with basic health and safety regulations, patient privacy and IPAC standards.
• Valid class ‘G’ driver’s license and access to vehicle.
• Requires frequent walking, sitting, bending, stooping, periodically standing for long periods.
• Able frequently to lift or push up to 30 pounds, periodically up to 50 pounds.
• Retail experience considered an asset.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

•    Healthcare of Ontario Pension (HOOPP)

•    Extended health care benefits including health, dental, vision & critical Illness insurance

•    Meaningful, purpose-based work

•    12 paid Stat holidays and one (1) extra float day

•    Flexible work schedule

•    Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full-time (1.0 FTE)

Schedule: Monday-Friday

Date Available: ASAP

Salary: $49,400 – $59,300

This posting is for an existing vacancy.

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

About Us
At the Hamilton Family Health Team (HFHT), we are proud to be a leader in delivering high-quality, integrated, and patient-centered primary healthcare. We work collaboratively with healthcare professionals, community partners, and patients to foster innovation, excellence, and transformation in care delivery — meeting the evolving needs of the diverse communities we serve.

We are seeking an experienced and dynamic Manager, Primary Healthcare to join our leadership team. This role requires exceptional skills in relationship-building — with physicians, interprofessional staff and providers, community organizations, educational institutions, and non-traditional partners to address the social determinants of health of our community. The Manager co-designs and implements initiatives that improve patient experience, system integration, and population health outcomes for patients interfacing with the HFHT and supporting the broader system across the Greater Hamilton Health Network (GHHN) Primary Care Network.

What You’ll Do
• Strengthen primary health care integration by building trust-based relationships with HFHT physicians, practitioners, and community partners.
• Lead team-based care expansion, co-location initiatives, and other Ontario Health or Primary Care Action Team (PCAT) initiatives, including project planning, documentation, and evaluation.
• Apply quality improvement methods to track progress, capture lessons learned and improve processes.
• Co-design initiatives with patients, providers, and community partners to ensure services are person-centred and equitable.
• Develop, monitor, and manage project budgets to ensure alignment with organizational goals and fiscal accountability.
• Support neighbourhood-based planning efforts, pairing with other managers to ensure consistency, shared learning, and sustainability.
• Providing a primary point of contact for feedback, needs, and problem-solving for the physicians and practices.
• Partner with the Physician Affairs team to ensure physician voices shape planning, policy, and decision-making.
• Collaborate with Clinical Managers to bridge interprofessional teams and physician practices, enabling coordinated and effective care delivery.
• Build and maintain partnerships with community organizations and non-traditional providers (housing, food security, cultural organizations, mental health services) to address the social determinants of health.
• Represent HFHT at regional and sub-regional planning tables, influencing integration strategies and system design.

What You Bring
• Bachelor’s degree in a relevant discipline (e.g. health, social sciences, business administration, public, or related field), Master’s degree preferred.
• Minimum 5 years’ progressive leadership experience in healthcare, primary care, integrated healthcare environments, and/or working with physicians.
• Demonstrated experience bridging sectors, leading large organization-wide or system-level initiatives, or system integration.
• Proven relationship-building skills across diverse stakeholders, including physicians, interprofessional teams, and community agencies.
• Strong skills in quality improvement, stakeholder engagement, and collaborative planning.
• Commitment to equity, diversity, and inclusion in all aspects of work.

Why join the HFHT?
At HFHT, you will be part of Canada’s largest Family Health Team, serving over 300,000 patients in Hamilton. We are leaders in team-based care, innovation, and system transformation — and we believe in working together for the greater good of our community.
As a member of our leadership team, you will:
• Shape the future of primary healthcare in Hamilton and beyond.
• Collaborate with passionate, mission-driven colleagues who value respect, and shared success.
• Lead initiatives that directly improve health outcomes and system integration.
• Work in a supportive environment committed to professional growth, shared learning, and equity.
• Receive a competitive salary, benefits, and opportunities for ongoing development.

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Flexible work schedule
• Ongoing green initiatives

Summary
Classification: Non-union
Schedule: Monday-Friday
Employee Class: Full Time (1.0 FTE)
Primary Location: 123 James Street North, Suite 200, Hamilton, ON
Date Available: ASAP
Salary: $97,400 – $109,000

This posting is for an existing vacancy.

Application Instructions:
Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.