At the HFHT, we have a team of dedicated healthcare professionals – including certified respiratory educators, mental health counsellors, mental health nurses, registered dietitians, social workers, psychiatrists, pharmacists, and physiotherapists – who work collaboratively with our family physician members to offer specialized care to patients.

Pelvic Health Physiotherapy

This last year at the HFHT, we’ve made offering pelvic health physiotherapy a priority for our eligible patients. Listen below to Veronica Wong and Robyn Synnott, two of our physiotherapists with specializations in pelvic health, talk about why providing this care is so important.

Historically, Rosedale Medical Group has been a very active and busy clinic with high need patients who often need significant mental health support. The needs of the patients led to this team developing a collaborative approach – one that supports providers and offers patients a better care experience.

Mental health counsellors began to participate in Triage Meetings once a week with the goal to review, assign and prioritize urgent cases.

Over time, this naturally developed into a peer support group that would discuss cases, share resources, and offer each other support. “We became respectful of one anothers’ style, skill set, and interests. The meeting also gave us the opportunity to check in with one another” says Gloria Bozzato, Mental Health Counsellor at the clinic.

Soon, it became easier for anyone from the team to assist if a patient was experiencing a crisis. Once every two weeks, Mental Health Counsellors would also attend rounds with the consulting psychiatrist, family physicians, and registered dietitians.

Many of the mental health professionals spoke to the magic of being on such an interdisciplinary and collaborative team.

“The knowledge from all the different disciplines has been invaluable.”

Gloria Bozzato, Mental Health Counsellor

“In my 30 years of experience working in this field, having a team that is connected, cohesive and compassionate is very important when serving individuals in this type of environment.”

Vittoria Desimone-Maida, Mental Health Counsellor

“As I moved into the role of social worker, supporting clients with mental health and system navigation, I am thankful for the vast experience of Marian and Gloria who have been longstanding members of this team. Their expertise, commitment and patience in helping me to navigate the practice, clientele and EMR has been essential. The weekly Mental Health Team Meeting is an opportunity for learning, support, case management around specific needs and sharing of resoruces”

Lisa Lunski, Mental Health Counsellor