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What is Quality Improvement (QI)?
A systematic approach to making changes that lead to better patient outcomes and provider experiences. It involves using specific methods and tools to continuously identify and address problems or opportunities for improvement in care delivery.
We are here to support your QI goals
Whether clinical, administrative, or both, our team offers:
- Sustainable process improvement: Streamlining workflows for lasting change.
- Targeted care focus: Enhancing access, preventive care, patient engagement, or transitions.
- Patient engagement: Driving insights through surveys and advisory groups.
- Population health: Supporting patients based on their needs and the social determinants of health
- Team capacity building: Providing QI education and training.
- Data-driven improvement: Collecting, analyzing, and applying data for better care.
- Tech integration: Leveraging digital health tools and technology to boost efficiency.
- Insights and reporting: Turning data into actionable insights with regional, provincial, and global perspectives.
- Ongoing collaboration: Staying connected with HFHT for shared success.
Meet Your QI Team
- Ursula Crouch, Manager, Quality Improvement & Professional Practice
- Aimee Colling, Administrative Assistant, QI & Nursing
- Muhib Sahion, Administrative Assistant, QI Custom Forms
- Francine Williams, Quality Improvement Specialist (Practice Facilitator)
- Mary Mouck, Quality Improvement Decision Support Specialist (QIDSS)
- Rachel Kott, Quality Improvement Decision Support Specialist (QIDSS)
- Sudh Tiwari, Quality Data Coordinator
- Urslin Fevrier-Thomas, Quality Improvement Decision Support Specialist (QIDSS)
- Victoria Bui, Quality Improvement Decision Support Specialist (QIDSS)
Custom Forms At Your Fingertips
Ontario Health’s “Patients Before Paperwork” (Pb4P) initiative reduces administrative burdens to prioritize patient care. eReferral platforms replace outdated fax systems with digital tools to streamline workflows, improve coordination, enhance patient safety, and protect privacy.
- For forms not available via eReferral, our QI Team maintains a library of custom forms for your electronic medical records (EMR). We continuously update the library to ensure you have access to the latest tools.
- Explore the Custom Forms Library to find and upload forms for your practice.