Patient Experience

Patients: Share Your Feedback

Provide feedback on your care, whether a compliment, suggestion or concern.

Patient & Family Advisory Group

Learn about the group, its members, and their mandate.

Patient Declaration of Values

Read the values, identified by our patients, that we strive to meet every day.

What is Patient- and Family-centred Care?

Patient- and family-centred care puts the patient and their family at the centre of health care. Patients are respected as individuals with unique needs and perspectives and are treated with dignity. Patient-centred care also means that care is accessible, so the right care is provided at the right time in the right place to meet the patient’s needs.