Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

About Us
At the Hamilton Family Health Team (HFHT), we are proud to be a leader in delivering high-quality, integrated, and patient-centered primary healthcare. We work collaboratively with healthcare professionals, community partners, and patients to foster innovation, excellence, and transformation in care delivery — meeting the evolving needs of the diverse communities we serve.

We are seeking an experienced and dynamic Manager, Primary Healthcare to join our leadership team. This role requires exceptional skills in relationship-building — with physicians, interprofessional staff and providers, community organizations, educational institutions, and non-traditional partners to address the social determinants of health of our community. The Manager co-designs and implements initiatives that improve patient experience, system integration, and population health outcomes for patients interfacing with the HFHT and supporting the broader system across the Greater Hamilton Health Network (GHHN) Primary Care Network.

What You’ll Do
• Strengthen primary health care integration by building trust-based relationships with HFHT physicians, practitioners, and community partners.
• Lead team-based care expansion, co-location initiatives, and other Ontario Health or Primary Care Action Team (PCAT) initiatives, including project planning, documentation, and evaluation.
• Apply quality improvement methods to track progress, capture lessons learned and improve processes.
• Co-design initiatives with patients, providers, and community partners to ensure services are person-centred and equitable.
• Develop, monitor, and manage project budgets to ensure alignment with organizational goals and fiscal accountability.
• Support neighbourhood-based planning efforts, pairing with other managers to ensure consistency, shared learning, and sustainability.
• Providing a primary point of contact for feedback, needs, and problem-solving for the physicians and practices.
• Partner with the Physician Affairs team to ensure physician voices shape planning, policy, and decision-making.
• Collaborate with Clinical Managers to bridge interprofessional teams and physician practices, enabling coordinated and effective care delivery.
• Build and maintain partnerships with community organizations and non-traditional providers (housing, food security, cultural organizations, mental health services) to address the social determinants of health.
• Represent HFHT at regional and sub-regional planning tables, influencing integration strategies and system design.

What You Bring
• Bachelor’s degree in a relevant discipline (e.g. health, social sciences, business administration, public, or related field), Master’s degree preferred.
• Minimum 5 years’ progressive leadership experience in healthcare, primary care, integrated healthcare environments, and/or working with physicians.
• Demonstrated experience bridging sectors, leading large organization-wide or system-level initiatives, or system integration.
• Proven relationship-building skills across diverse stakeholders, including physicians, interprofessional teams, and community agencies.
• Strong skills in quality improvement, stakeholder engagement, and collaborative planning.
• Commitment to equity, diversity, and inclusion in all aspects of work.

Why join the HFHT?
At HFHT, you will be part of Canada’s largest Family Health Team, serving over 300,000 patients in Hamilton. We are leaders in team-based care, innovation, and system transformation — and we believe in working together for the greater good of our community.
As a member of our leadership team, you will:
• Shape the future of primary healthcare in Hamilton and beyond.
• Collaborate with passionate, mission-driven colleagues who value respect, and shared success.
• Lead initiatives that directly improve health outcomes and system integration.
• Work in a supportive environment committed to professional growth, shared learning, and equity.
• Receive a competitive salary, benefits, and opportunities for ongoing development.

Summary
Classification: Non-union
Schedule: Monday-Friday
Employee Class: Full Time (1.0 FTE)
Primary Location: 123 James Street North, Suite 200, Hamilton, ON
Date Available: ASAP
Salary: $97,400 – $109,000

Application Instructions:
Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

About Us
The Hamilton Family Health Team (HFHT) is seeking a dynamic and experienced Manager, Clinical to lead and support high-quality, patient-centered care across our primary care teams. This leadership role is integral to advancing HFHT’s mission, vision, and strategic priorities through effective program coordination, professional practice leadership, and system-level collaboration.

The Manager, Clinical will support practice-related support for nursing, physician assistants, nurse practitioners, midwives and some HFHT interprofessional staff working across the practice sites, ensuring clinical quality and performance improvement while fostering a supportive, inclusive, and high-performing work environment.

What You’ll Do
• Lead the planning, coordination, and evaluation of healthcare services to support high-quality, integrated, and patient-centred care.
• Work with internal teams and external partners to implement collaborative care models and improve care transitions.
• Partner with colleagues to support initiatives that align with HFHT’s vision and strategic plan, inclusive of region/neighbourhood-based care, Primary Care Action Team (PCAT) and other regional initiatives.
• Work directly with physicians and practice teams to identify opportunities for quality improvement in clinical workflows, access, and patient outcomes, supporting the implementation of evidence-informed changes that enhance consistency and performance across practices.
• Collaborate with practice staff to understand areas of interest for ongoing education and skill building, communities of practice, and other collegial approaches to building skills and knowledge.
• Partner with physicians and practice teams to identify and address barriers impacting patient access, flow, and satisfaction, supporting process improvements that enhance the overall patient experience in primary care settings.
• Facilitate shared learning and mentorship opportunities across practices, connecting clinical staff to peers, educational resources, and best practices that enhance professional growth and consistent care delivery.
• Guide staff development through coaching, mentorship, and professional education opportunities.

What You Bring
• A degree in a health-related field (Master’s preferred).
• Registration as a Regulated Health Professional in good standing and clinical experience.
• Minimum 5 years of healthcare leadership experience, with strong knowledge of HR, quality improvement, and system integration.
• Understanding of the Regulated Health Professions Act, professional standards, and scopes of practice.
• Experience with program planning, performance monitoring, and process redesign.
• Proficiency in data use, quality frameworks (e.g., QIP, PDSA), and project coordination.
• Strong communication, coaching, and conflict resolution skills.
• Commitment to diversity, equity, inclusion, and interprofessional collaboration.
• A track record of leading change, building high-performing teams, and advancing innovative care models.

Why join the HFHT?
At HFHT, you will be part of Canada’s largest Family Health Team, serving over 300,000 patients in Hamilton. We are leaders in team-based care, innovation, and system transformation — and we believe in working together for the greater good of our community.
As a member of our leadership team, you will:
• Shape the future of primary healthcare in Hamilton and beyond.
• Collaborate with passionate, mission-driven colleagues who value respect, and shared success.
• Lead initiatives that directly improve health outcomes and system integration.
• Work in a supportive environment committed to professional growth, shared learning, and equity.
• Receive a competitive salary, benefits, and opportunities for ongoing development.

Summary
Classification: Non-union
Schedule: Monday-Friday
Employee Class: Full Time (1.0 FTE)
Primary Location: 123 James Street North, Suite 200, Hamilton, ON
Date Available: ASAP
Salary: $97,400 – $109,000

Application Instructions:
Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Your Opportunity:

As a HFHT Dietitian, you will be completing individual nutrition assessments, developing nutrition care plans and providing nutrition counselling for the management of conditions commonly seen in family practice including diabetes, obesity, cardiovascular disease, gastrointestinal disorders, disordered eating, bariatric care and other medical needs. You must have the proven ability to work effectively with patients, physicians and other health professionals in a fast-paced, dynamic team environment. Experience in group facilitation, motivational interviewing and additional languages are considered assets.

The Hamilton Family Health Team is seeking a Registered Dietitian for a 0.6 FTE (24 hours a week). The Hamilton Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates.

Roles and Responsibilities:

• Provide medical nutrition therapy for chronic disease management and prevention identifying nutrition problems, assessing nutritional status of patients, developing nutrition care plans and evaluate and monitoring effectiveness of nutrition interventions
• Conduct comprehensive nutrition assessments identifying stages of change, socio-economic and cultural factors impacting health behaviours
• Utilize appropriate counselling techniques including motivational interviewing and cognitive behavior therapy.
• Communicate nutrition care plans and debrief with primary care team members as needed
• Ensure ongoing nutritional care by maintaining complete and accurate client records, assessment notes and required correspondence, and by monitoring client progress on a regular basis.
• Safeguard client records and assures confidentiality of client information.
• Identify opportunities for quality improvement for nutrition services and interdisciplinary work.
  Work together within RD group to create resources to enhance patient access to timely, evidence-based primary care nutrition.
  Facilitate/co-facilitate groups with other staff of the FHT.
  Assist in the education of staff, students, volunteers and peer support workers and supervision of internship placements.
  Maintain professional competence through participation in professional development activities and maintaining license to practice.
  Comply with all relevant HFHT policies, procedures, and protocols.
  Other duties as required.

If so, we are looking for a future colleague who has…

• 4-year Bachelor of Science or Applied Science degree, majoring in Nutritional Sciences or Human Nutrition (or equivalent); completion of Dietitians of Canada accredited Dietetic Internship program or combined Master’s and Dietetic Internship program
• Good standing with the College of Dietitians of Ontario and possess professional liability insurance.
• Certified Diabetes Educator (CDE) and Second language are an asset
• Minimum 2-3 years in a community based or clinical health service organization.
• Ability to provide medical nutrition therapy for a wide variety of issues commonly seen in family practice
• A good understanding of nutrition interventions for chronic disease management and evidence-based nutrition best practices
• Excellent interpersonal, nutrition counseling, and group facilitation skills
• Excellent verbal and written communication skills.
• Excellent time-management, documentation and organizational skills
• Ability to work effectively within an interdisciplinary health care team, provide nutrition leadership and maintain excellent working relationships
• Ability to maintain confidentiality in all matters
  Ability and interest in precepting dietetic interns and Master students
• Familiarity with requirements of the College of Dietitians of Ontario, Regulated Health Professional Act 1991, Scope of Practice per The Dietetics Act 1991 and privacy legislation
  High level of competency with computers and information technology
• Respects and values the diversity of communities and individuals
• The ideal RD candidate is an intuitive, adaptable, self-directed health professional with a passion for their work and a strong commitment to providing and improving team-based patient care.
• Proof of Covid 19 immunization and Criminal Records Check/Vulnerable Sector Screening

Why Join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

Healthcare of Ontario Pension (HOOPP)
Extended health care benefits including health, dental, vision & critical Illness insurance
Meaningful, purpose-based work
13 paid Stat holidays and one (1) extra float day
Flexible work schedule
Ongoing green initiatives

Summary:

Classification: Non-union

Schedule: Monday-Friday
Employee Class: Part-time (0.6 FTE)
Date Available: ASAP
Salary: $75,678.44 – $81,800 (pro-rated to FTE)

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention:
Last name, First name_Position by email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

We thank all applicants for their interest, only those selected for an interview will be contacted.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

As a Hub Site Coordinator, will provide comprehensive administrative and logistic support to our healthcare professionals in a team setting.

The Hamilton Family Health Team (HFHT) is seeking a full-time Hub Site Coordinator 1.0 FTE.

The HFHT is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates.

Roles and Responsibilities:

• Ensuring the efficient and smooth operation of HFHT Hub site/office,
• Managing administrative tasks; overseeing the overall flow of the office environment
• Booking patient appointments, greeting patients, and answering the HFHT phone line
• Liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality
• Maintaining patient records by obtaining, recording, and updating personal information
• Scanning and faxing patient information and consultation reports
• Liaising with practice–based primary care teams
• Overseeing and monitoring room bookings and scheduling
• Other duties as required

Qualifications and Skills:

• BA or diploma in Medical Office Administration or equivalent
• 3-5 Years of Medical Administrative Experience
• Exceptional customer service, communication and organizational skills
• Excellent interpersonal skills, with proven ability to work well in a team environment
• Demonstrated problem solving skills and initiative
• Proficient with Microsoft Office
• Must be able to multi-task and prioritize while working within a busy environment
• Experience with EMR (Practice Solutions Suite) an asset
• Previous experience in a clinical setting an asset

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
•  Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Flexible work schedule
• Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full-time (1.0 FTE)

Schedule: Monday-Friday

Date Available: ASAP

Salary: $49,400 – $59,300

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

As a HFHT Mental Health RN, you will be completing individual assessments, developing care plans and increasing access to direct and indirect consultation for HFHT patients whose family physicians do not have on-site psychiatry consultation. Experience in motivational interviewing and additional languages are considered assets.

The Hamilton Family Health Team is seeking a Registered Mental Health RN 0.8 FTE (32 hours per week) position – 0.6 FTE permanent and 0.2 FTE temporary. The Hamilton Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates.

Roles and Responsibilities:

• Triaging referrals
• Gathering relevant history from the practice, other providers, and family, including that relevant to both physical and mental health
• Participate in the psychiatric assessments as needed
• Collaborate with practices to ensure follow-through on recommendations
• Collaborating with community resources to provide system navigation
• Providing data that will be used for planning purposes
• Under the supervision of the psychiatrists, support education of patients, families, and other providers re: pharmacological treatment
• Maintain professional competence through participation in professional development activities and maintaining license to practice
• Comply with all relevant HFHT policies, procedures, and protocols
• Other duties as required

Qualifications and Skills:

• Five years of experience working as a RN in adult mental health, CPMHN(C) or equivalent and membership in professional college
• CNA Certification in Psychiatric and Mental Health Nursing (CPMHN(C))
• Strong organizational and communication skills
• Honed documentation skills
• Ability to collaborate with other providers, support education and capacity building
• Ability to understand and respond to the social determinants of health and impact on mental illness and well-being
• Registration with the College of Nurses of Ontario as an RN
• High level of competency with computers and information technology
• Respects and values the diversity of communities and individuals
• The ideal candidate is an intuitive, adaptable, self-directed health professional with a passion for their work and a strong commitment to providing and improving team-based patient care.

Accountabilities:

• Under the clinical direction of the psychiatrists.
• Work collaboratively with the Mental Health Nurse Coordinator for Centralized Child & Youth Psychiatry Services and Manager of Mental Health and Nutrition

Why join the HFHT?

• Competitive Employee Value Proposition including, but not limited to:
• Healthcare of Ontario Pension (HOOPP)
• Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 13 paid Stat holidays and one (1) extra float day
• Flexible work schedule
• Ongoing green initiatives

Summary
Classification: Non-Union
Primary Location: Hamilton
Employee Class: 0.8 FTE (0.6 FTE permanent + 0.2 FTE temporary)
Schedule: Monday-Friday
Date Available: immediately
Salary: $75,678.44 – $81,800 (pro-rated to FTE)

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention
Last name, First name_Position via email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

Are you looking for work that is rewarding, flexible and reduces working in isolation?
Mental Health Group Services
Our group services improve patient access and increase options for mental health services, promote self-management and collaborative care. We provide various adult and youth groups using evidence-based treatments such as ACT, CBT, DBT, EFFT, mindfulness, motivational interviewing and self-compassion.
Your Opportunity:
As an Occasional Part-time Mental Health Group Facilitator, you will be part of a team that provides groups to patients of the Hamilton Family Health Team and community. All groups are co-facilitated with another mental health practitioner, which is a great way to get to know colleagues in the field. Facilitators appreciate the flexibility of providing either in-person or virtual groups. Since most of our groups are offered in the evening, many facilitators are able to do a group, in addition to their part, or full-time jobs. Facilitators often feel that the group work is rewarding and empowering, as they see growth, and hear the gratitude from group participants.
We are looking for a group facilitator who has…
• Mental health clinical training, generally acquired through the completion of post graduate studies and membership in a professional college
• Clinical work experience including strong group facilitation skills
• Knowledge and experience providing evidence-based treatment such as CBT, DBT, ACT, EFFT, etc. an asset
• Proof of Covid 19 immunization and Criminal Records Check/Vulnerable Sector Screening
Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.
Application Instructions:
Interested applicants please submit résumé and cover letter to the attention of the Mental Health Group Services by emailing: hr@hamiltonfht.ca

36 hours/week

204-849 Upper Wentworth St.

5 yr. contract – December 2025 – November 2030 

Duties will include, but are not limited to:

• provide clinical assessment and treatment, patient referral, and counselling.
• initiate and maintain chronic disease management and health promotion programs.
• This is your opportunity to significantly shape and influence health outcomes for the Hamilton community.

Qualifications and skills:

• Fully vaccinated against Covid-19.
• You must hold a current certification of registration from the College of Nurses of Ontario as an RPN and maintain membership in the RNAO.
• These positions require excellent health assessment/clinical skills and the ability to perform the full range of duties and responsibilities. While primary care experience is preferred, an orientation to primary care will be provided.
• You are an independent, creative and organized individual with strong oral/written communication, interpersonal, analytical, problem-solving, negotiating, and computer skills.

Location: Core Care Family Health Team
Wage: $18.00 per hour

About Us:
We are a busy and growing family medicine clinic dedicated to providing comprehensive, compassionate, and patient-centered care. Our team values professionalism, collaboration, and a supportive work environment. We take pride in delivering high-quality care and ensuring every patient interaction reflects the respect and attention they deserve.

Position Overview:
The Administrative Float provides comprehensive administrative support across all areas of the clinic. This position ensures smooth daily operations by providing coverage and assistance wherever needed, including the front desk, referral management, answering the phones and general administrative duties. The ideal candidate is highly organized, adaptable, and able to manage multiple priorities in a fast-paced healthcare setting.

Key Responsibilities:

• Provide coverage and support for various administrative roles throughout the clinic.
• Send, track, and follow up on patient referrals.
•  Contact patients to schedule and confirm appointments.
• Perform front desk duties, including patient check-in and check-out.
• Manage incoming faxes, lab results, and electronic correspondence.
• Handle incoming calls and messages in a professional and timely manner.
• Maintain accurate and up-to-date patient records.
• Support physicians and clinical staff with administrative tasks as required.
• Assist with scanning, filing, and document management.
• Contribute to maintaining a positive and collaborative team environment.

Qualifications:

• Previous experience in a medical office or healthcare administrative setting preferred.
• Proficiency with electronic medical record (EMR) systems; experience with Telus PS Suite is an asset.
• Strong organizational and multitasking skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Demonstrated ability to adapt quickly and work efficiently under pressure.
• Professional, dependable, and committed to maintaining patient confidentiality at all times.