Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

The Outreach Worker will engage in case management, system navigation, and provide direct support by connecting with patients in the community and in their homes. You will work closely with the Social Worker to develop, implement, and support the execution of personalized care plans, accompany patients to appointments, and ensure that they receive the care they need. The role requires initiative, a deep commitment to patient care, and a passion for improving outcomes for individuals facing complex health and social challenges. As the role and team evolve, you will help shape the direction and impact of our outreach efforts.

We are looking for a future colleague who has…

·         A Diploma or Degree in Social Work or other health or health equity related discipline and/or significant experience in a related field such as Peer Support, Community Health, Gerontology, Health Equity, Disability or Addictions.

·         Registered and in good standing with a professional college required (e.g. OCSWSSW, CNO, COTO)

·         Experience in health and/or community/social service settings.

·         Experience working with diverse partners in Hamilton or other communities. Expertise or additional training in addressing social determinants of health, health equity, addictions, gerontology and mental health.

·         Experience and/or training in de-escalation and/or non-violent crisis intervention.

·         Experience as a consumer or caregiver to an individual with chronic and complex health issues.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Multi Sector Pension Plan (MSPP)

·       Extended health care benefits including health, dental, vision & critical Illness insurance

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Flexible work schedule

·       Ongoing green initiatives

Summary

Classification: Union
Employee Class: Full-Time
Schedule: Monday-Friday; 40h
Date Available: ASAP
Salary: Under Review

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff. 

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

The Mental Health Counsellor delivers a wide range of mental health services in the family physician’s office in accordance with HFHT policies and professional practice standards. These services include health promotion, illness prevention, assessment, treatment/management, education, care navigation and advocacy. The mental health counsellor provides services to individuals, couples and families, and works with the family physician and other members of the health care team to provide comprehensive care.

Roles and Responsibilities:

• Conducts a comprehensive assessment of individuals of all ages, couples and families referred by the family physician or other members of the health care team
• Provides evidence-based treatment/management of mental health problems
• Implements current best practice guidelines
• Monitors client goals and outcomes through ongoing assessment and documentation of treatment progress
• Responds to client telephone calls and provides telephone advice, where appropriate
• Consults with other members of the health care team involved in the care of clients
• Monitors and manages referrals from the family physician and other team members to ensure timely access to services
• Co-ordinates referrals and facilitates access to other health care providers and community programs and services, as appropriate
• Liaises and consults with community programs and services, as required
• Assists clients and their families in navigating the health care and/or social services system
• Acts as an advocate for clients and their families
• Involves clients in decisions about their own health including goal setting and treatment planning
• Aims to tailor services to the individual client or client group (including cultural sensitivity)
• Provides education to clients and families related to health promotion and the prevention of mental health problems
• Helps clients and families identify and appropriately use accurate, up-to- date mental health resources
• Promotes client self-management, development of registries and other components of chronic disease prevention and management (CDPM)
• Maintains clear, concise, accurate and timely documentation of clients’ care including appropriate use of electronic medical records
• Actively participates in program evaluation
• Completes documentation related to clients’ mental health (reports, forms, etc.)
• Participates in continuing education activities to maintain and enhance competence
• Performs other job functions as assigned by the Clinical Manager

Qualifications and Skills:

• MSW, RN, BScN, CPMHN(C) or equivalent
• College/professional association membership
• Experience working with children and youth, families and with women experiencing perinatal mental health challenges
• Excellent clinical skills and minimum 3 years’ experience assessing and managing mental health problems commonly seen in primary care
• Formal training and experience in evidence-based treatments such as IPT and CBT
• Ability to complete risk assessment and to deal with clients (and their families) in crisis
• Group experience an asset
• Knowledge of principles of chronic disease prevention and management (CDPM) an asset
• Case management/care navigation skills
• Knowledge of community resources an asset
• Knowledge of current mental health and privacy legislation
• Strong oral and written interpersonal and communication skills
• Excellent problem-solving and conflict resolution skills
• Ability to work autonomously with minimal supervision
• Ability to work effectively with all members of the health care team
• Ability to prioritize, manage time effectively and be flexible in a fast-paced work environment
• Commitment to ongoing professional development including self- assessment/reflective practice and participation in learning activities
• General understanding of commonly used psychotropic medications and their side effects and interactions
• Understanding of the HFHT mandate, policies and programs
• Basic knowledge of computer programs such as Microsoft Word, Outlook and Excel
• Knowledge of electronic medical record (EMR) systems an asset

Summary

Classification: Union
Employee Class: Part-Time and Full-Time Opportunities
Schedule: Monday-Friday
Date Available: ASAP
Salary: $78,855.54

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Mental Health Group Facilitator – In Person, Evenings 

Are you looking for work that is rewarding, flexible and reduces working in isolation?   

Mental Health Group Services 

Our group services improve patient access and increase options for mental health services, promote self-management and collaborative care. We provide various adult and youth groups informed by evidence-based treatments such as ACT, CBT, DBT, mindfulness, and self-compassion. 

Your Opportunity:  

As an Occasional Part-time Mental Health Group Facilitator, you will be part of a team that provides groups to patients of the Hamilton Family Health Team.  All groups are co-facilitated with another mental health practitioner, which is a great way to get to know colleagues in the field.  Groups are mainly in-person, however there may be opportunity for virtual groups as well.  Since most of our groups are offered in the evening, many facilitators are able to do a group, in addition to their part, or full-time jobs. Facilitators often feel that the group work is rewarding and empowering, as they see growth, and hear the gratitude from group participants.   

We are looking for a group facilitator who has… 

• Mental health clinical training, generally acquired through the completion of post graduate studies (MSW,RN,BScN,CPMHN(C) or equivalent) and membership in a professional college  

• Clinical work experience including strong group facilitation skills 

• Knowledge and experience providing DBT-informed skills required

• Knowledge and experience providing group-based, evidence-based treatments such as CBT, ACT, etc. an asset 

• Ability to work on-site at various locations in Hamilton 

• Ability to work evenings (i.e., 6-8pm) 

• Proof of vaccination 

• Criminal Records Check/Vulnerable Sector Screening 

Summary
Classification: MH Group Facilitator – Union 
Primary Location: Hamilton 
Schedule: Monday-Friday (evenings)
Salary: $45.49/hour  

Application Instructions 

Interested applicants please submit résumé and cover letter to the attention of the Mental Health Group Services by emailing: hr@hamiltonfht.ca 

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

The physiotherapist (PT) plays an integral role in delivering primary care services within a multi-disciplinary team.  Working in collaboration with a team of physicians, nurse practitioners and other allied health professionals, the physiotherapist provides comprehensive assessments, evidence-based treatments and patient education to improve function and quality of life for patients across the lifespan with a focus on individuals that do not have access to physiotherapy supports in the community. 

The PT will diagnose within their scope of practice and establish and implement evidence-informed treatment plans that include integration with existing community services. A strong knowledge of community-based programs is required to facilitate clients’ access to external services to meet individual needs and manage caseload demands.

Roles and Responsibilities:

Primary Care Integration

Attachment Efforts:

• Support patients who do not have primary care to be referred to the attachment team.

Access Efforts:

• Be an ambassador to the groups and workshops offered by HFHT by being aware of current offerings, handing out promotional materials and promoting the groups and workshops to existing, new and future patients.
• Contribute to improved access and continuity of care across local healthcare services.

Quality & Performance Improvement

• Ensure continuous quality improvements and adherence to best practices or leading practices related to physiotherapy and primary healthcare services, particularly in relationship to priority populations.
• Ensure services and programs follow ministry guidelines, HFHT policies, legislation and professional standards
• In collaboration with the team, participate in program planning, development and evaluation of physiotherapy services for individuals and within groups and workshops, as appropriate. 
• Monitor data, patient outcomes and satisfaction to inform service provision improvements.

Patient Experience

• Foster a welcoming, respectful, and inclusive care environment. 
• Address patient concerns with patient-centeredness and professionalism.
• Foster a culture of patient engagement and shared decision making

Resource Optimization

• Support the effective use of resources to meet service demands
• Identify gaps and help develop processes that improve efficiency and capacity

Leadership  

• Model the HFHT’s values of collaboration, inclusivity, accessibility and excellence
• Support and collaborate with team members to maximize team effectiveness
• Champion equity, diversity and psychological safety in the workplace
• Along with your team, serve as a leader, advocate and ambassador of physiotherapy in primary care
• Support student placements and mentoring opportunities when possible.

Physiotherapy related Duties and Responsibilities:

• Conduct musculoskeletal, neurological, and functional assessments.
• Develop and implement individualized treatment plans.
• Provide hands-on therapy, exercise prescription, education, and self-management strategies including encouragement to attend HFHT groups such as GLAD, Just Walk or other relevant programs.
• Collaborate with other team members to support chronic disease management, falls prevention and other preventative strategies.
• Maintain accurate, timely documentation in the electronic medical record (EMR) and communicate consult notes to the primary care team as needed.
• Assist patients with navigation of healthcare and community support systems.
• Collaborate with interprofessional team members to support coordinated, patient-centered care.

Qualifications and Skills

Required:

• Masters of Science in Physiotherapy MSc (PT) or equivalent
• Registered and in good standing with the College of Physiotherapists of Ontario
• Up to date professional liability insurance, membership of Canadian Physiotherapy Association / Ontario Physiotherapy Association.
• Proficiency completing clinical assessments and evidence-based care plans for patients with complex conditions while working with them to develop self-management skills.
• Experience and competency supporting individuals with chronic pain, musculoskeletal injuries, and vestibular conditions
• Excels at building effective, professional relationships with patients, provide a supportive approach to care and guide patients to work towards independence.
• Demonstrated clinical reasoning and therapeutic skills
• Strong communication and documentation skills
• Proficiency with EMR systems (Telus PS) and virtual care platforms (i.e. EMRs, Microsoft Teams)
• Ability to work independently in a collaborative, interdisciplinary setting
• Knowledge of relevant clinical practices, legislation and guidelines.

Preferred:

• Primary care, community, and team-based care experience is preferred along with a supportive approach to patients
• Understanding of quality improvement processes as they relate to patient care and program evaluation.
• Strong knowledge of best practices and benchmarks for advancing integrated care.
• Experience or interest in supervising student learners from physiotherapy and other health care professions
• GLAD certified preferred

Summary

Classification: Non-Union
Employee Class: Part-Time
Schedule: Monday-Friday; 16hrs/week
Date Available: ASAP
Salary: $84,400 – $96,422.47

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

We are currently seeking an Occupational Therapist to join our dynamic interdisciplinary team. This role supports patients and families across our community through assessment, intervention, education, and collaboration with healthcare partners. The Occupational Therapist will support patients in achieving optimal function and independence in their daily lives through assessment, intervention, and education. As an integral member of the interdisciplinary team, the Occupational Therapist collaborates with patients, families, and healthcare providers to develop personalized care plans that address physical, cognitive, and psychosocial needs across the lifespan. 

Roles and Responsibilities:

Primary Care Integration 

Attachment Efforts: 

• Support patients who do not have primary care to be referred to the attachment team with the OCEAN e-referral.  

Access Efforts: 

• Be an ambassador to the groups and workshops offered by HFHT by being aware of current offerings, handing out promotional materials and promoting the groups and workshops to existing, new and future patients. 
• Contribute to improved access and continuity of care across local healthcare services. 

Quality & Performance Improvement 

• Ensure services reflect current best practices and ministry guidelines
• Lead or support program evaluation and quality improvement initiatives
• Monitor and evaluate outcomes to inform service planning 

Patient Experience 

• Promote a safe, inclusive, and respectful care environment
• Address patient concerns with sensitivity and professionalism
• Foster a culture of patient engagement and shared decision-making 

Resource Optimization 

• Support the effective use of resources to meet service demands
• Identify gaps and help develop processes that improve efficiency and capacity 

Leadership  

• Model the HFHT’s values of collaboration, inclusivity, and excellence
• Support and mentor team members to maximize team effectiveness
• Champion equity, diversity, and psychological safety in the workplace
• Serve as a leader, advocate and ambassador of occupational therapy in primary care 

Occupational Therapy Related Duties and Responsibilities:

• Conduct comprehensive assessments to identify physical, cognitive, and functional needs.
• Develop and implement individualized treatment plans to support daily living and independence.
• Provide education and strategies for areas such as managing chronic conditions, mental health, cognition, injury prevention, home safety, functional mobility and more.
• Collaborate with interprofessional team members to support coordinated, patient-centered care.
• Facilitate individual and group programs focused on wellness, self-management, and functional improvement.
• Recommend assistive devices, home/workplace modifications, and community resources.
• Document care and progress in the electronic medical record (EMR).
• Support quality improvement initiatives and contribute to program development.
• Assist patients with navigation of healthcare and community support systems. 

Qualifications and Skills:

Required: 

• Master’s of Science in Occupational Therapy (MScOT) or equivalent 
• Registered and in good standing with the College of Occupational Therapists of Ontario
• Up to date professional liability insurance
• Demonstrated competence across the full scope of occupational therapy practice, including assessment, intervention, goal setting, care planning, and documentation.
• Demonstrated clinical reasoning and therapeutic skills
• Ability to work independently in a collaborative, interdisciplinary setting
• Experience in community-based care and system navigation
• Program development implementation and evaluation experience
• Reliable transportation (vehicle and G license)
• Minimum 2 years of relevant experience in a primary care or community setting

Preferred: 

• Registration as an Ontario Assistive Devices Program (ADP) authorizer for mobility devices such as walkers and wheelchairs
• Additional training in chronic disease management, pain management, seniors care, home safety, or health promotion activities
• Group facilitation experience and program planning expertise
• Familiarity with Electronic Medical Records (EMRs) such as Telus PS Suite and Oscar

Additional Knowledge and Skills 

• Strategic thinker with a proactive, solution-focused mindset
• Strong interpersonal and conflict-resolution skills
• Clear communicator with the ability to build consensus
• Comfortable working in dynamic, evolving environments
• A strong understanding of applying legislation in practice (i.e., PHIPA)
• Committed to evidence-based practice and continuous improvement 

Summary

Classification: Non-Union
Multi-Site: Yes (some travel across the region to different HFHT practices and hubs, equipment vendor locations and patient homes, may be required)
Employee Class: Full-Time
Schedule: Monday-Friday; 40hrs/week
Date Available: ASAP
Salary: $84,400 – $96,422.47

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

The Administrative Assistant – Float will provide comprehensive administrative support to our healthcare professionals in a team setting.

Duties and Responsibilities:

• Booking patient appointments, greeting patients, and answering the HFHT phone line
• Liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality
• Maintaining patient records by obtaining, recording, and updating personal information
• Scanning and faxing of patient information and consultation reports
• Liaising with practice–based primary care teams
• Overseeing and monitoring room bookings and scheduling

***The above responsibilities are not to be considered all-inclusive.

Requirements:

• BA or diploma in Medical Office Administration or equivalent
• Exceptional customer service, communication and organizational skills
• Excellent interpersonal skills, with proven ability to work well in a team environment
• Demonstrated problem solving skills and initiative
• Proficient with Microsoft Office
• Must be able to multi-task and prioritize while working within a busy environment
• Experience with EMR (Practice Solutions Suite) an asset
• Previous experience in a clinical setting an asset
• Excellent attendance
• Reliable transportation (vehicle and G license)

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• On-site parking
• Ongoing green initiatives

Summary

Classification: Non-Union
Multi-Site: Yes
Employee Class: Full-Time
Schedule: Monday-Friday; 40hrs/week
Date Available: ASAP
Salary: $49,000 – $55,979.87

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff. 

 

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

Reporting to the Senior Director, Primary Healthcare, the Executive Assistant provides comprehensive executive and administrative support across two senior leadership portfolios — the Senior Director, Primary Healthcare and the Director, Quality, Clinical & Innovation. This role is a key point of coordination between leadership, staff, and external stakeholders, and works closely with HFHT’s other Executive Assistants in support of the organization’s strategic plan and day-to-day operations.

Duties and Responsibilities:

●       Manage calendars, meetings, appointments, travel, and events for two senior leaders, assessing and prioritizing competing requests.

●       Prepare meeting materials, briefing notes, presentations, reports, and correspondence, including support for Board committee materials.

●       Coordinate meeting logistics — agendas, room bookings, technology, and catering — and record and distribute notes and action items.

●       Maintain confidential electronic and paper filing systems in line with privacy legislation and records retention requirements.

●       Maintain databases, spreadsheets, and tracking tools, and support data collection, validation, and reporting.

●       Provide back-up support to the Board committee and Board, and to Privacy Office activities such as tracking inquiries and confidential documentation.

●       Support process improvement, special initiatives, and organization-wide committees or working groups.

***The above responsibilities are not to be considered all-inclusive.

Requirements:

• Post-secondary diploma or degree in Office Administration, Business Administration, Human Resources, Finance, or a related field (or an equivalent combination of education and experience).
• 3–5 years of progressively responsible administrative or executive support experience, including supporting senior leaders, directors, or executives.
• Experience in healthcare, community, public sector, or non-profit environments is preferred; exposure to HR and/or Finance operations is an asset.
• Advanced Microsoft Office skills (Outlook, Word, Excel, PowerPoint, Teams), with strong Excel-based data management and reporting ability.
• Comfort with SharePoint and file management practices that reduce duplication and keep information organized and accessible.
• Familiarity with Dayforce, Sage Intacct, or similar HRIS/financial systems is an asset.
• Exceptional organization, prioritization, and time-management skills, with sound judgment handling confidential and sensitive information.
• Excellent written, verbal, and relationship-building skills with internal and external stakeholders. 

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Healthcare of Ontario Pension (HOOPP)

·       Extended health care benefits including health, dental, vision & critical Illness insurance

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Ongoing green initiatives

Summary

Classification: Non-Union
Primary Location: Hamilton –123 James Street N
Multi-Site: Yes
Employee Class: Full-Time
Schedule: Monday-Friday; 40hrs/week
Date Available: ASAP
Salary: $61,500 – $70,260.45

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff. 

Registered Practical Nurse (2.0 FTE) – Primary Care

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Hamilton Family Health Team is seeking applicants for two full-time Registered Practical Nurses at the Lincoln Medical Centre located at 4413 Ontario St, Beamsville, ON.

As a Registered Practical Nurse (RPN) in our primary care clinic, you will support physicians and the interprofessional team by providing nursing care, performing clinical procedures, contributing to preventive care and chronic disease management, and coordinating follow-up to help patients navigate their care. The ideal candidate is organized, calm under pressure, and committed to respectful, culturally safe, trauma-informed care.

Duties and Responsibilities:

·         Perform nursing assessments (e.g., vitals, focused assessments) and document findings accurately in the EMR.

·         Provide in-clinic general nursing care for scheduled and walk-in visits as appropriate (rooming patients, medication reconciliation, history updates).

·         Administer injections/immunizations.

·         Work in collaboration with physicians to complete well baby visits, prenatal and annual physical assessments (including HPV screening)

·         Assist with minor procedures (e.g., wound care, dressings, suture/staple removal, ear lavage, wart removal) and maintain procedure trays/supplies.

·         Preparing equipment and ensuring that examination rooms are clean and stocked with required supplies and materials.

·         Triage patient calls, supporting patient callbacks related to lab requests and results, test results and prescription requests using established protocols; escalating concerns as required.

·         Maintain vaccine cold chain, infection prevention and control (IPAC) practices, and clinic safety standards.

·         Contribute to quality improvement initiatives

·         Support a respectful environment by collaborating with colleagues and communicating professionally with patients and families.

·         Maintain patient confidentiality.

·         Performing other related duties within the clinic as required.

Qualifications and Skills:

Current registration in good standing with the College of Nurses of Ontario (CNO) as a Registered Practical Nurse (RPN).
Current CPR (BLS) certification.
Demonstrated competence in primary care nursing skills (e.g., immunizations, injections, wound care, phlebotomy/specimen collection, PAP/HPV screening, point-of-care testing) or willingness to be trained.
Experience using an electronic medical record (EMR) and strong documentation practices.
Knowledge of infection prevention and control (IPAC) standards and routine practices.
Strong interpersonal communication, time management, and ability to prioritize in a busy clinic setting.
Ability to work independently and collaboratively within an interprofessional team.
Clear vulnerable sector check (or ability to obtain, as required by clinic policy).
1–3 years’ experience in primary care, family practice, community health, or an ambulatory clinic.
Experience supporting chronic disease programs (e.g., diabetes education, spirometry support, anticoagulation support—if within clinic services) preferred.
Familiarity with Ontario health system navigation, community resources, and referral pathways preferred.
Additional certification/training (e.g., foot care, smoking cessation, wound care, phlebotomy) preferred.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·         Healthcare of Ontario Pension (HOOPP)

·         Extended health care benefits including health, dental, vision & critical Illness insurance

·         Meaningful, purpose-based work

·         12 paid Stat holidays and one (1) extra float day

·         Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full-time

Schedule: Monday-Friday

Start Date: ASAP

Salary: $53,000 – $60,549.66

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a HFHT Dietitian, you will be completing individual nutrition assessments, developing nutrition care plans and providing nutrition counselling for the management of conditions commonly seen in family practice including diabetes, obesity, cardiovascular disease, gastrointestinal disorders, disordered eating, bariatric care and other medical needs. You must have the proven ability to work effectively with patients, physicians and other health professionals in a fast-paced, dynamic team environment. Experience in group facilitation, motivational interviewing and additional languages are considered assets.

The Hamilton Family Health Team is seeking a 0.5 FTE Registered Dietitian for a Temporary Part-Time position. The Hamilton Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates.

Roles and Responsibilities:

·       Provide medical nutrition therapy for chronic disease management and prevention, identifying nutrition problems, assessing nutritional status of patients, developing nutrition care plans and evaluate and monitoring effectiveness of nutrition interventions

·       Conduct comprehensive nutrition assessments identifying stages of change, socio-economic and cultural factors impacting health behaviours

·       Utilize appropriate counselling techniques including motivational interviewing and cognitive behavior therapy.

·       Communicate nutrition care plans and debrief with primary care team members as needed

·       Ensure ongoing nutritional care by maintaining complete and accurate client records, assessment notes and required correspondence, and by monitoring client progress on a regular basis.

·       Safeguard client records and assure confidentiality of client information.

·       Identify opportunities for quality improvement for nutrition services and interdisciplinary work.

·       Work together within RD group to create resources to enhance patient access to timely, evidence-based primary care nutrition.

·       Facilitate/co-facilitate groups with other staff of the FHT.

·       Assist in the education of staff, students, volunteers and peer support workers and supervision of internship placements.

·       Maintain professional competence through participation in professional development activities and maintaining license to practice.

·       Comply with all relevant HFHT policies, procedures, and protocols.

·       Other duties as required.

Qualifications and Skills:

·       4-year Bachelor of Science or Applied Science degree, majoring in Nutritional Sciences or Human Nutrition (or equivalent); completion of Dietitians of Canada accredited Dietetic Internship program or combined Master’s and Dietetic Internship program

·       Good standing with the College of Dietitians of Ontario and possess professional liability insurance.

·       Certified Diabetes Educator (CDE) and Second language are an asset

·       Minimum 2-3 years in a community based or clinical health service organization.

·       Ability to provide medical nutrition therapy for a wide variety of issues commonly seen in family practice

·       A good understanding of nutrition interventions for chronic disease management and evidence-based nutrition best practices

·       Excellent interpersonal, nutrition counseling, and group facilitation skills

·       Excellent verbal and written communication skills.

·       Excellent time management, documentation and organizational skills

·       Ability to work effectively within an interdisciplinary health care team, provide nutrition leadership and maintain excellent working relationships

·       Ability to maintain confidentiality in all matters

·       Ability and interest in precepting dietetic interns and Master students

·       Familiarity with requirements of the College of Dietitians of Ontario, Regulated Health Professional Act 1991, Scope of Practice per The Dietetics Act 1991 and privacy legislation

·       High level of competency with computers and information technology

·       Respects and values the diversity of communities and individuals

The ideal RD candidate is an intuitive, adaptable, self-directed health professional with a passion for their work and a strong commitment to providing and improving team-based patient care.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Healthcare of Ontario Pension (HOOPP)

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Flexible work schedule

·       Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Temporary Part-Time 0.5 FTE

Schedule: Monday-Friday

Salary: $75,678.44 – 81,800

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Patient Experience Specialist is responsible for building, implementing, and continuously improving HFHT’s patient relations and patient experience programs. This role is the primary point of contact for patients, families, and caregivers navigating concerns, complaints, or compliments about their care — and a key driver of how HFHT listens and responds at an organizational level.

You will work collaboratively with physician affairs, clinical managers, and primary care practices to co-design patient relations processes that are consistent, equitable, and person-centered. You will bring data to life through quarterly trend reports and an annual patient experience report, and you will play an active role in HFHT’s Patient and Family Advisory Group — including leading the planning of Patient Experience Week each year.

Roles and Responsibilities:

Patient Relations

• Serve as the primary contact for patients, families, and caregivers with concerns, complaints, or compliments, ensuring responses are timely, compassionate, and resolution-focused in accordance with the Excellent Care for All Act, 2010.
• Manage the end-to-end patient relations process — intake, acknowledgement, investigation, resolution, and follow-up — within legislated timeframes and organizational policy.
• Co-design and evolve the patient relations process in collaboration with physician affairs and clinical managers, ensuring consistency across HFHT’s sites and practices.
• Apply equity, diversity, and inclusion principles in all interactions, ensuring culturally sensitive and responsive engagement with the diverse communities HFHT serves.
• Liaise with primary care practices to support concern resolution at the practice level, coaching staff and providers on service recovery and conflict resolution.
• Identify and surface themes from patient feedback to inform quality improvement and organizational learning.

 Patient and Family Advisory Group

• Support the coordination and facilitation of the Patient and Family Advisory Group (PFG), including meeting preparation, agenda development, and action follow-up.
• Build trust-based relationships with patient and family advisors, supporting their meaningful participation in organizational work.
• Lead the planning and execution of Patient Experience Week in partnership with the PFG.
• Identify opportunities to embed patient and family voice into quality improvement, program development, and organizational decision-making.

 Data Analysis and Reporting

• Administer and analyze HFHT’s patient experience survey program, ensuring data accuracy and meaningful interpretation.
• Develop and produce quarterly patient experience trending reports for the Quality Committee.
• Lead the development of the annual patient experience report, synthesizing survey data, patient relations themes, and advisory group insights.
• Support the Manager in preparing patient experience summaries for the Board Quality Committee and other governance audiences.

 Collaboration and Engagement

• Work cross-functionally with clinical managers, physician affairs, and program leads to embed patient experience principles into operations and improvement work.
• Support staff and provider capacity to respond to patient concerns with empathy, professionalism, and a focus on resolution.
• Stay current with best practices through external networks including the Ontario Patient Relations Association and the local Ontario Health Team.

Qualifications and Skills:

• Undergraduate degree in a health-related field, social sciences, communications, or a related discipline.
• Three (3) to five (5) years of experience in patient relations, patient experience, health advocacy, or a related healthcare role.
• Demonstrated experience managing patient complaints and concerns with a person-centred, resolution-focused approach.
• Strong skills in service recovery, conflict resolution, facilitation, and negotiation.
• Commitment to equity, diversity, and inclusion in practice; training in Indigenous Cultural Safety, unconscious bias, or allyship an asset.
• Familiarity with relevant Ontario legislation, including the Excellent Care for All Act, 2010, the Quality of Care Information Protection Act, and the Apology Act.
• Strong data analysis skills with experience producing clear, actionable reports for non-technical audiences.
• Excellent written and verbal communication skills with the ability to engage effectively across all levels of the organization — from patients and families to governance bodies.
• Strong organizational skills and the ability to manage multiple active files and priorities simultaneously.
• Experience with patient and family engagement or advisory programs an asset.
• Proficiency with EMR or patient experience survey platforms; familiarity with Ontario primary care systems an asset.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Flexible work schedule
• Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full Time 1.0 FTE

Schedule: Monday-Friday

Date Available: ASAP

Salary: $74,600 – $85,226.50

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca.

We thank all applicants, however, only those selected for an interview will be contacted.

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a Primary Care Clinical Pharmacist, you will be part of the team in the fast-paced practices of family physicians. You will work collaboratively with other health professionals to provide comprehensive, accessible primary health care, honouring patient choice in how best care will be delivered (in-person, telephone, video). The HFHT is looking for a part-time Pharmacist who can work 24 hours a week. 

Pharmacists in the Hamilton Family Health Team (HFHT) aim to improve drug therapy outcomes using a collaborative care model that integrates pharmacists into the primary care team.

As a pharmacist working in this Family Health Team, you will:

•            Integrate into various family medicine group practices by collaborating with physicians, other health care professionals and patients to promote optimal, patient centered care

•            Provide individual patient assessments to identify, prevent, and resolve drug-related problems

•            Provide pharmaceutical consultation, pharmacotherapy monitoring, education/teaching and drug information

•            Support health promotion, disease prevention and chronic disease management

•            Develop the practice based on the needs of the FHT

To be eligible, you must:

• Have a Bachelor of Science degree in pharmacy or PharmD from a recognized university

• Be registered and in good standing in with the Ontario College of Pharmacists (Part A)

• Have completed a community or hospital residency or have equivalent clinical experience in either setting*

• Be able to work in an interdisciplinary team environment

• Be able to prioritize and be flexible in a very active work environment

• Demonstrate expertise in practicing pharmaceutical care, problem solving and critical thinking

*Additional training or credentialing in pharmacotherapy, evidence-based medicine or pharmaceutical care is considered an asset (e.g. Board of Pharmacy Specialties, Certified Diabetes Educator, ADAPTTEACH)

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

•              Healthcare of Ontario Pension (HOOPP)

•              Meaningful, purpose-based work

•              12 paid Stat holidays and one (1) extra float day

•              Flexible work schedule

•              Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Regular Part-time; 0.6 FTE

Schedule: Monday-Friday

Date Available: ASAP

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca.

We thank all applicants, however, only those selected for an interview will be contacted. 

Note: 

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.