Registered Practical Nurse (2.0 FTE) – Primary Care

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Hamilton Family Health Team is seeking applicants for two full-time Registered Practical Nurses at the Lincoln Medical Centre located at 4413 Ontario St, Beamsville, ON.

As a Registered Practical Nurse (RPN) in our primary care clinic, you will support physicians and the interprofessional team by providing nursing care, performing clinical procedures, contributing to preventive care and chronic disease management, and coordinating follow-up to help patients navigate their care. The ideal candidate is organized, calm under pressure, and committed to respectful, culturally safe, trauma-informed care.

Duties and Responsibilities:

·         Perform nursing assessments (e.g., vitals, focused assessments) and document findings accurately in the EMR.

·         Provide in-clinic general nursing care for scheduled and walk-in visits as appropriate (rooming patients, medication reconciliation, history updates).

·         Administer injections/immunizations.

·         Work in collaboration with physicians to complete well baby visits, prenatal and annual physical assessments (including HPV screening)

·         Assist with minor procedures (e.g., wound care, dressings, suture/staple removal, ear lavage, wart removal) and maintain procedure trays/supplies.

·         Preparing equipment and ensuring that examination rooms are clean and stocked with required supplies and materials.

·         Triage patient calls, supporting patient callbacks related to lab requests and results, test results and prescription requests using established protocols; escalating concerns as required.

·         Maintain vaccine cold chain, infection prevention and control (IPAC) practices, and clinic safety standards.

·         Contribute to quality improvement initiatives

·         Support a respectful environment by collaborating with colleagues and communicating professionally with patients and families.

·         Maintain patient confidentiality.

·         Performing other related duties within the clinic as required.

Qualifications and Skills:

Current registration in good standing with the College of Nurses of Ontario (CNO) as a Registered Practical Nurse (RPN).
Current CPR (BLS) certification.
Demonstrated competence in primary care nursing skills (e.g., immunizations, injections, wound care, phlebotomy/specimen collection, PAP/HPV screening, point-of-care testing) or willingness to be trained.
Experience using an electronic medical record (EMR) and strong documentation practices.
Knowledge of infection prevention and control (IPAC) standards and routine practices.
Strong interpersonal communication, time management, and ability to prioritize in a busy clinic setting.
Ability to work independently and collaboratively within an interprofessional team.
Clear vulnerable sector check (or ability to obtain, as required by clinic policy).
1–3 years’ experience in primary care, family practice, community health, or an ambulatory clinic.
Experience supporting chronic disease programs (e.g., diabetes education, spirometry support, anticoagulation support—if within clinic services) preferred.
Familiarity with Ontario health system navigation, community resources, and referral pathways preferred.
Additional certification/training (e.g., foot care, smoking cessation, wound care, phlebotomy) preferred.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·         Healthcare of Ontario Pension (HOOPP)

·         Extended health care benefits including health, dental, vision & critical Illness insurance

·         Meaningful, purpose-based work

·         12 paid Stat holidays and one (1) extra float day

·         Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full-time

Schedule: Monday-Friday

Start Date: ASAP

Salary: $53,000 – $60,549.66

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a Primary Care Clinical Pharmacist, you will be part of the team in the fast-paced practices of family physicians. You will work collaboratively with other health professionals to provide comprehensive, accessible primary health care, honouring patient choice in how best care will be delivered (in-person, telephone, video). We are currently seeking a Clinical Pharmacist to join our dynamic interdisciplinary team. This role supports patients and families across our community through assessment, intervention, education, and collaboration with healthcare partners. 

Pharmacists in the Hamilton Family Health Team (HFHT) aim to improve drug therapy outcomes using a collaborative care model that integrates pharmacists into the primary care team.

Roles and Responsibilities:

•    Collaborate with interprofessional primary care team to match patient needs with available primary care capacity.

•    Strengthen links between all levels of the health care system.

•    Contribute to improved access and continuity of care across local healthcare services.

•    Support the effective use of resources to meet service demands.

•    Participate in quality improvement initiatives and practice enhancements including academic detailing and evidence informed drug prescribing in primary care.

•    Ensure services reflect current best practices and participate with HFHT on program evaluation and innovation model development.

•    Ensure compliance with Ontario College of Pharmacists professional standards.

•    Promote a safe, inclusive, and respectful care environment

•    Foster a culture of patient engagement and shared decision-making  

•    Model the HFHT’s values of collaboration, inclusivity, and excellence

•    Support and collaborate with primary care team to maximize team effectiveness

•    Champion equity, diversity, and psychological safety in the workplace

•    Serve as a leader, advocate and ambassador of pharmacists in primary care

•    Integrate into various family medicine group practices by collaborating with physicians, other health care professionals and patients/families to promote optimal, patient-centred care.

•    Provide individual patient assessments to identify, prevent and resolve drug-related problems. Assessments include conducting medication histories, identifying problems, developing and monitoring care plans and then communicating the plan to the patient and interdisciplinary team.

•    To improve access to pharmacy services in primary care

•    To provide recommendations, adjust and prescribe medications as outlined in Ontario College of Pharmacists scope of practice, and follow up with patient care plans

•    Utilize medical directives for expanded scope activities (e.g. Ordering lab work, initiating pharmacotherapy outside of scope of practice)

•    Provide pharmaceutical consultation, pharmacotherapy monitoring, education/teaching and drug information.

•    Support health promotion, disease prevention and chronic disease management.

•    To provide education and mentorship to primary care team members and learners to support medication management

•    Develop quality improvement initiatives and practice enhancements based on the needs of the HFHT

Qualifications and Skills:

• Bachelor of Science degree in pharmacy or PharmD from a recognized university

• Registration in good standing in with the Ontario College of Pharmacists (Part A)

• Completed a community or hospital residency or have equivalent clinical experience in either setting*

• Able to work in an interdisciplinary team environment

• Able to prioritize and be flexible in a very active work environment

• Demonstrated expertise in practicing pharmaceutical care, problem solving and critical thinking

In addition, it is preferred that you have:

·  Minimum 2 years of relevant experience in a primary care setting  

·  Additional training or credentialing in pharmacotherapy, evidence-based medicine or pharmaceutical care is considered an asset (e.g.) Accredited Canadian Pharmacy Residency, Board of Pharmacy Specialties, Certified Diabetes Educator, Academic detailing, critical appraisal, TEACH. 

·  Group facilitation and/or program planning experience. 

·  Familiarity with Electronic Medical Records (EMRs) such as Telus PS Suite, Accuro, Avaros, OSCAR 

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Healthcare of Ontario Pension (HOOPP)

·       Extended health care benefits including health, dental, vision & critical Illness insurance

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Flexible work schedule

·       Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full-time

Schedule: Monday-Friday

Date Available: ASAP

Salary: $97,292 – $111,150.89

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca.

We thank all applicants, however, only those selected for an interview will be contacted. 

Note: 

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.  

Mental Health Counsellor – 1.0 FTE

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a Mental Health Counsellor you will be part of the team in the fast-paced practices of family physicians. You will work collaboratively with other health professionals to provide comprehensive, accessible primary health care, honouring patient choice in how best care will be delivered (in-person, telephone, video).

In addition to providing excellent mental health assessments and treatment to primary care patients across the age span, you will support the mental health care capacity of the team.

Do you…

·       Embrace opportunities to develop professionally in a progressive, collaborative, and highly engaged multi-disciplinary health team

·       Understand and respond to the social determinants of health, working toward greater health equity

·       Have an anti-oppressive practice, embracing the diversity of our community, including race, religion, culture, sexual orientation, and gender identity

·       Appreciate the flexibility of providing telephone, video and in-person care, with potential to have a hybrid work in office/work from home schedule.

If so, we are looking for a future colleague who has…

·       Excellent clinical skills and minimum 3 years’ experience assessing and managing mental health problems commonly seen in primary care, working across the age span including children, youth, parents, couples and adults

·       Formal training and experience in evidence-based treatments such as CBT, DBT, ACT, EFFT etc.

·       Extensive mental health clinical training, generally acquired through the completion of post graduate studies (MSW,RN,BScN,CPMHN(C) or equivalent) and membership in a professional college

·       Proof of Covid 19 immunization and Criminal Records Check/Vulnerable Sector Screening

 

Why join the HFHT?

Multi-Sector Pension Plan
Extended health care benefits including health, dental, vision & critical Illness insurance
Generous professional development time and funding allocations
Organizational commitment to work-life balance, including options for a hybrid work model

Summary:

Classification: Mental Health Counsellor – Union

Primary Location: Lincoln, Ontario

FTE: 1.0 FTE

Employee Class: Full-Time

Date Available: ASAP 

Salary: $78,855.54

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a HFHT Dietitian, you will be completing individual nutrition assessments, developing nutrition care plans and providing nutrition counselling for the management of conditions commonly seen in family practice including diabetes, obesity, cardiovascular disease, gastrointestinal disorders, disordered eating, bariatric care and other medical needs. You must have the proven ability to work effectively with patients, physicians and other health professionals in a fast-paced, dynamic team environment. Experience in group facilitation, motivational interviewing and additional languages are considered assets.

The Hamilton Family Health Team is seeking a 0.5 FTE Registered Dietitian for a Temporary Part-Time position. The Hamilton Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates.

Roles and Responsibilities:

·       Provide medical nutrition therapy for chronic disease management and prevention, identifying nutrition problems, assessing nutritional status of patients, developing nutrition care plans and evaluate and monitoring effectiveness of nutrition interventions

·       Conduct comprehensive nutrition assessments identifying stages of change, socio-economic and cultural factors impacting health behaviours

·       Utilize appropriate counselling techniques including motivational interviewing and cognitive behavior therapy.

·       Communicate nutrition care plans and debrief with primary care team members as needed

·       Ensure ongoing nutritional care by maintaining complete and accurate client records, assessment notes and required correspondence, and by monitoring client progress on a regular basis.

·       Safeguard client records and assure confidentiality of client information.

·       Identify opportunities for quality improvement for nutrition services and interdisciplinary work.

·       Work together within RD group to create resources to enhance patient access to timely, evidence-based primary care nutrition.

·       Facilitate/co-facilitate groups with other staff of the FHT.

·       Assist in the education of staff, students, volunteers and peer support workers and supervision of internship placements.

·       Maintain professional competence through participation in professional development activities and maintaining license to practice.

·       Comply with all relevant HFHT policies, procedures, and protocols.

·       Other duties as required.

Qualifications and Skills:

·       4-year Bachelor of Science or Applied Science degree, majoring in Nutritional Sciences or Human Nutrition (or equivalent); completion of Dietitians of Canada accredited Dietetic Internship program or combined Master’s and Dietetic Internship program

·       Good standing with the College of Dietitians of Ontario and possess professional liability insurance.

·       Certified Diabetes Educator (CDE) and Second language are an asset

·       Minimum 2-3 years in a community based or clinical health service organization.

·       Ability to provide medical nutrition therapy for a wide variety of issues commonly seen in family practice

·       A good understanding of nutrition interventions for chronic disease management and evidence-based nutrition best practices

·       Excellent interpersonal, nutrition counseling, and group facilitation skills

·       Excellent verbal and written communication skills.

·       Excellent time management, documentation and organizational skills

·       Ability to work effectively within an interdisciplinary health care team, provide nutrition leadership and maintain excellent working relationships

·       Ability to maintain confidentiality in all matters

·       Ability and interest in precepting dietetic interns and Master students

·       Familiarity with requirements of the College of Dietitians of Ontario, Regulated Health Professional Act 1991, Scope of Practice per The Dietetics Act 1991 and privacy legislation

·       High level of competency with computers and information technology

·       Respects and values the diversity of communities and individuals

The ideal RD candidate is an intuitive, adaptable, self-directed health professional with a passion for their work and a strong commitment to providing and improving team-based patient care.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Healthcare of Ontario Pension (HOOPP)

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Flexible work schedule

·       Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Temporary Part-Time 0.5 FTE

Schedule: Monday-Friday

Salary: $75,678.44 – 81,800

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a HFHT Dietitian, you will be completing individual nutrition assessments, developing nutrition care plans and providing nutrition counselling for the management of conditions commonly seen in family practice including diabetes, obesity, cardiovascular disease, gastrointestinal disorders, disordered eating, bariatric care and other medical needs. You must have the proven ability to work effectively with patients, physicians and other health professionals in a fast-paced, dynamic team environment. Experience in group facilitation, motivational interviewing and additional languages are considered assets.

The Hamilton Family Health Team is seeking a 1.0 FTE Registered Dietitian for a Temporary Full-Time position. The Hamilton Family Health Team is actively committed to creating a diverse and inclusive workplace and encourages applications from all qualified candidates.

Roles and Responsibilities:

·       Provide medical nutrition therapy for chronic disease management and prevention, identifying nutrition problems, assessing nutritional status of patients, developing nutrition care plans and evaluate and monitoring effectiveness of nutrition interventions

·       Conduct comprehensive nutrition assessments identifying stages of change, socio-economic and cultural factors impacting health behaviours

·       Utilize appropriate counselling techniques including motivational interviewing and cognitive behavior therapy.

·       Communicate nutrition care plans and debrief with primary care team members as needed

·       Ensure ongoing nutritional care by maintaining complete and accurate client records, assessment notes and required correspondence, and by monitoring client progress on a regular basis.

·       Safeguard client records and assure confidentiality of client information.

·       Identify opportunities for quality improvement for nutrition services and interdisciplinary work.

·       Work together within RD group to create resources to enhance patient access to timely, evidence-based primary care nutrition.

·       Facilitate/co-facilitate groups with other staff of the FHT.

·       Assist in the education of staff, students, volunteers and peer support workers and supervision of internship placements.

·       Maintain professional competence through participation in professional development activities and maintaining license to practice.

·       Comply with all relevant HFHT policies, procedures, and protocols.

·       Other duties as required.

Qualifications and Skills:

·       4-year Bachelor of Science or Applied Science degree, majoring in Nutritional Sciences or Human Nutrition (or equivalent); completion of Dietitians of Canada accredited Dietetic Internship program or combined Master’s and Dietetic Internship program

·       Good standing with the College of Dietitians of Ontario and possess professional liability insurance.

·       Certified Diabetes Educator (CDE) and Second language are an asset

·       Minimum 2-3 years in a community based or clinical health service organization.

·       Ability to provide medical nutrition therapy for a wide variety of issues commonly seen in family practice

·       A good understanding of nutrition interventions for chronic disease management and evidence-based nutrition best practices

·       Excellent interpersonal, nutrition counseling, and group facilitation skills

·       Excellent verbal and written communication skills.

·       Excellent time management, documentation and organizational skills

·       Ability to work effectively within an interdisciplinary health care team, provide nutrition leadership and maintain excellent working relationships

·       Ability to maintain confidentiality in all matters

·       Ability and interest in precepting dietetic interns and Master students

·       Familiarity with requirements of the College of Dietitians of Ontario, Regulated Health Professional Act 1991, Scope of Practice per The Dietetics Act 1991 and privacy legislation

·       High level of competency with computers and information technology

·       Respects and values the diversity of communities and individuals

The ideal RD candidate is an intuitive, adaptable, self-directed health professional with a passion for their work and a strong commitment to providing and improving team-based patient care.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Healthcare of Ontario Pension (HOOPP)

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Flexible work schedule

·       Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Temporary Full-Time 1.0 FTE

Schedule: Monday-Friday

Salary: $75,678.44 – 81,800

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:
The Quality Improvement Decision Support Specialist (QIDSS) is responsible for supporting primary care practices across the Hamilton Family Health Team (HFHT). Facilitates development and implementation of quality improvement plans/initiatives, and engaging teams in the use of data to support quality improvement goals and clinical process change.

Roles and Responsibilities:
• Collaborate closely with teams engaged in quality improvement to identify, performance measurement information and data quality needs,
• Support the development and implementation of quality improvement plans,
• Support decision making by developing, generating, analyzing and interpreting extracted health information,
• Ensure high quality data is available for extraction by developing and implementing systems to identify, tract, correct and prevent errors,
• Identify gaps in data availability, and define and implement solutions to close the gaps,
• Provide consultative and analytical support regarding the collection, interpretation, analysis and presentation of data to teams,
• Act as a change agent and coach to teams on data management and performance measurement,
• Provide guidance and support to teams regarding the collection, interpretation, analysis and presentation of data to improve patient care and align with best practice,
• Facilitates the development of effective working relationships with diverse teams,
• Take leadership roles in connecting teams and spreading best practices,
• Contribute actively to local and provincial quality improvement initiatives,

Qualifications and Skills:
• A university degree in a related discipline (E-Health /Health Informatics, Business Administration, Statistics, Health Sciences or Information Management), where possible combined with clinical experience in primary care or equivalent education and experience,
• Highly effective communication, presentation and interpersonal skills and a proven ability to develop and maintain strong relationships with partners, Working knowledge of adult education theory and methods,
• Experience creating a positive and inclusive learning environment,
• Understanding of the importance of vision and enthusiasm in creating and promoting change,
• Knowledge of primary care practice and demonstrated interest in the use of data for quality improvement,
• Ability to handle a variety of concurrent assignments and to work independently,
• Valid Ontario driver’s license,
• Strong applied knowledge of one or more EMR/HER systems currently in use in Ontario and willingness to become proficient in other systems,
• Demonstrates proficiency in programming in a language used to extract data from EMR (e.g. SQL) is required,
• Knowledge of additional report writing and statistical analysis packages (SSRS, SSIS, SSAS or Crystal Reports <as locally applicable>) and a demonstrated ability to learn similar packages quickly will be considered an asset,

Why join the HFHT?
Competitive Employee Value Proposition including, but not limited to:
• Healthcare of Ontario Pension (HOOPP)
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Flexible work schedule
• Ongoing green initiatives

Summary
Classification: Non-Union
Primary Location: Hamilton; Hybrid work
Employee Class: Full-Time; 40hrs/week
Schedule: Monday-Friday; 8hrs/day
Salary: $74,600 – $85,226.50

Application Instructions:
Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Patient Experience Specialist is responsible for building, implementing, and continuously improving HFHT’s patient relations and patient experience programs. This role is the primary point of contact for patients, families, and caregivers navigating concerns, complaints, or compliments about their care — and a key driver of how HFHT listens and responds at an organizational level.

You will work collaboratively with physician affairs, clinical managers, and primary care practices to co-design patient relations processes that are consistent, equitable, and person-centered. You will bring data to life through quarterly trend reports and an annual patient experience report, and you will play an active role in HFHT’s Patient and Family Advisory Group — including leading the planning of Patient Experience Week each year.

Roles and Responsibilities:

Patient Relations

• Serve as the primary contact for patients, families, and caregivers with concerns, complaints, or compliments, ensuring responses are timely, compassionate, and resolution-focused in accordance with the Excellent Care for All Act, 2010.
• Manage the end-to-end patient relations process — intake, acknowledgement, investigation, resolution, and follow-up — within legislated timeframes and organizational policy.
• Co-design and evolve the patient relations process in collaboration with physician affairs and clinical managers, ensuring consistency across HFHT’s sites and practices.
• Apply equity, diversity, and inclusion principles in all interactions, ensuring culturally sensitive and responsive engagement with the diverse communities HFHT serves.
• Liaise with primary care practices to support concern resolution at the practice level, coaching staff and providers on service recovery and conflict resolution.
• Identify and surface themes from patient feedback to inform quality improvement and organizational learning.

 Patient and Family Advisory Group

• Support the coordination and facilitation of the Patient and Family Advisory Group (PFG), including meeting preparation, agenda development, and action follow-up.
• Build trust-based relationships with patient and family advisors, supporting their meaningful participation in organizational work.
• Lead the planning and execution of Patient Experience Week in partnership with the PFG.
• Identify opportunities to embed patient and family voice into quality improvement, program development, and organizational decision-making.

 Data Analysis and Reporting

• Administer and analyze HFHT’s patient experience survey program, ensuring data accuracy and meaningful interpretation.
• Develop and produce quarterly patient experience trending reports for the Quality Committee.
• Lead the development of the annual patient experience report, synthesizing survey data, patient relations themes, and advisory group insights.
• Support the Manager in preparing patient experience summaries for the Board Quality Committee and other governance audiences.

 Collaboration and Engagement

• Work cross-functionally with clinical managers, physician affairs, and program leads to embed patient experience principles into operations and improvement work.
• Support staff and provider capacity to respond to patient concerns with empathy, professionalism, and a focus on resolution.
• Stay current with best practices through external networks including the Ontario Patient Relations Association and the local Ontario Health Team.

Qualifications and Skills:

• Undergraduate degree in a health-related field, social sciences, communications, or a related discipline.
• Three (3) to five (5) years of experience in patient relations, patient experience, health advocacy, or a related healthcare role.
• Demonstrated experience managing patient complaints and concerns with a person-centred, resolution-focused approach.
• Strong skills in service recovery, conflict resolution, facilitation, and negotiation.
• Commitment to equity, diversity, and inclusion in practice; training in Indigenous Cultural Safety, unconscious bias, or allyship an asset.
• Familiarity with relevant Ontario legislation, including the Excellent Care for All Act, 2010, the Quality of Care Information Protection Act, and the Apology Act.
• Strong data analysis skills with experience producing clear, actionable reports for non-technical audiences.
• Excellent written and verbal communication skills with the ability to engage effectively across all levels of the organization — from patients and families to governance bodies.
• Strong organizational skills and the ability to manage multiple active files and priorities simultaneously.
• Experience with patient and family engagement or advisory programs an asset.
• Proficiency with EMR or patient experience survey platforms; familiarity with Ontario primary care systems an asset.

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Flexible work schedule
• Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full Time 1.0 FTE

Schedule: Monday-Friday

Date Available: ASAP

Salary: $74,600 – $85,226.50

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca.

We thank all applicants, however, only those selected for an interview will be contacted.

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Mental Health Group Facilitator

Are you looking for work that is rewarding, flexible and reduces working in isolation?

Mental Health Group Services 
Our group services improve patient access and increase options for mental health services, promote self-management and collaborative care. We provide various adult and youth groups using evidence-based treatments such as ACT, CBT, DBT, EFFT, mindfulness, motivational interviewing and self-compassion.

Your Opportunity:  
As an Occasional Part-time Mental Health Group Facilitator, you will be part of a team that provides groups to patients of the Hamilton Family Health Team and community.  All groups are co-facilitated with another mental health practitioner, which is a great way to get to know colleagues in the field. Facilitators appreciate the flexibility of providing either in-person or virtual groups. Since most of our groups are offered in the evening, many facilitators are able to do a group, in addition to their part, or full-time jobs. Facilitators often feel that the group work is rewarding and empowering, as they see growth, and hear the gratitude from group participants.

We are looking for a group facilitator who has… 

• Mental health clinical training, generally acquired through the completion of post graduate studies and membership in a professional college
• Clinical work experience including strong group facilitation skills
• Knowledge and experience providing evidence-based treatment such as CBT, DBT, ACT, EFFT, etc. an asset
• Proof of Covid 19 immunization and Criminal
• Records Check/Vulnerable Sector Screening

Summary

Classification: MH Group Facilitator – Union 
Primary Location: Hamilton 
Schedule: Monday-Friday (evenings)
Salary: $45.49/hour

Application Instructions 
Interested applicants please submit résumé and cover letter to the attention of the Mental Health Group Services by emailing: hr@hamiltonfht.ca 

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Position Overview:

The Administrative Assistant will provide comprehensive administrative support to our healthcare professionals in a team setting.

Duties and Responsibilities:

• Booking patient appointments, greeting patients, and answering the HFHT phone line
• Liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality
• Maintaining patient records by obtaining, recording, and updating personal information
  Scanning and faxing of patient information and consultation reports
• Liaising with practice–based primary care teams
• Overseeing and monitoring room bookings and scheduling

***The above responsibilities are not to be considered all-inclusive.

Requirements:

• BA or diploma in Medical Office Administration or equivalent
• Exceptional customer service, communication and organizational skills
• Excellent interpersonal skills, with proven ability to work well in a team environment
• Demonstrated problem solving skills and initiative
  Proficient with Microsoft Office
• Must be able to multi-task and prioritize while working within a busy environment
• Experience with EMR (Practice Solutions Suite) an asset
• Previous experience in a clinical setting an asset
• Excellent attendance

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day
• Ongoing green initiatives

Summary

Classification: Non-Union
Primary Location: Hamilton –123 James Street N
Multi-Site: Yes
Employee Class: Full-Time
Schedule: Monday-Friday; 40hrs/week

Salary: $49,000 – $55,979.87

Date Available: ASAP

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last Name, First Name_Position by email: hr@hamiltonfht.ca

Note

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff. 

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more.  We work hard to create an innovative and diverse workplace that values the contributions of our employees.  No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

As a Primary Care Clinical Pharmacist, you will be part of the team in the fast-paced practices of family physicians. You will work collaboratively with other health professionals to provide comprehensive, accessible primary health care, honouring patient choice in how best care will be delivered (in-person, telephone, video). The HFHT is looking for a part-time Pharmacist who can work 24 hours a week. 

Pharmacists in the Hamilton Family Health Team (HFHT) aim to improve drug therapy outcomes using a collaborative care model that integrates pharmacists into the primary care team.

As a pharmacist working in this Family Health Team, you will:

•            Integrate into various family medicine group practices by collaborating with physicians, other health care professionals and patients to promote optimal, patient centered care

•            Provide individual patient assessments to identify, prevent, and resolve drug-related problems

•            Provide pharmaceutical consultation, pharmacotherapy monitoring, education/teaching and drug information

•            Support health promotion, disease prevention and chronic disease management

•            Develop the practice based on the needs of the FHT

To be eligible, you must:

• Have a Bachelor of Science degree in pharmacy or PharmD from a recognized university

• Be registered and in good standing in with the Ontario College of Pharmacists (Part A)

• Have completed a community or hospital residency or have equivalent clinical experience in either setting*

• Be able to work in an interdisciplinary team environment

• Be able to prioritize and be flexible in a very active work environment

• Demonstrate expertise in practicing pharmaceutical care, problem solving and critical thinking

*Additional training or credentialing in pharmacotherapy, evidence-based medicine or pharmaceutical care is considered an asset (e.g. Board of Pharmacy Specialties, Certified Diabetes Educator, ADAPTTEACH)

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

•              Healthcare of Ontario Pension (HOOPP)

•              Meaningful, purpose-based work

•              12 paid Stat holidays and one (1) extra float day

•              Flexible work schedule

•              Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Regular Part-time; 0.6 FTE

Schedule: Monday-Friday

Date Available: ASAP

Application Instructions

Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position via email: hr@hamiltonfht.ca.

We thank all applicants, however, only those selected for an interview will be contacted. 

Note: 

If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.  

Job Posting: Cyber Security Specialist (12-Month Contract)

Together, we do amazing things every day.
Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

We are seeking an experienced and relationship-driven Cyber Security Specialist for a 12-month contract to lead cybersecurity risk assessments and practical risk mitigation planning across a network of affiliated community-based healthcare organizations.

This role works directly with individual physician offices and community partners to assess cybersecurity posture, and identify risks related to health information and operational systems, and develop tailored cybersecurity risk profiles with practical, cost-conscious mitigation strategies.

The ideal candidate combines strong cybersecurity expertise with a collaborative and pragmatic approach. Success in this role requires the ability to build trusted relationships, communicate technical risk in business terms, and develop achievable recommendations that reflect operational realities, organizational maturity, and budget limitations.

The Cyber Security Specialist will work closely with the IT Manager, Privacy Officer, affiliate site leadership, and external vendors and partners as required.

Roles and Responsibilities:

Cybersecurity Risk Assessment & Advisory

·        Conduct cybersecurity risk assessments across affiliated community and healthcare sites, including onsite reviews of technical, administrative, and physical safeguards

·        Evaluate cybersecurity controls, operational processes, and security practices related to the protection of health information, business systems, and operational continuity

·        Assess organizational risk exposure across confidentiality, integrity, and availability domains

·        Identify vulnerabilities, control gaps, operational risks, and areas requiring remediation while considering organizational size, technical maturity, and available resources

·        Develop site-specific cybersecurity risk profiles, including:

o   Risk ratings

o   Key findings

o   Prioritized recommendations

o   Practical remediation opportunities

Risk Mitigation & Practical Planning

·        Develop pragmatic, cost-conscious mitigation strategies tailored to smaller healthcare and community organizations with limited internal cybersecurity capacity

·        Recommend foundational cybersecurity controls and achievable remediation activities that materially reduce risk without requiring significant capital investment

·        Support the development of right-sized cybersecurity roadmaps aligned to operational priorities and risk exposure

·        Provide guidance on minimum cybersecurity standards, best practices, and governance expectations appropriate for community healthcare environments

·        Identify opportunities for shared services, standardization, and coordinated cybersecurity approaches across affiliated sites where feasible

Stakeholder Engagement & Relationship Management

·        Build strong working relationships with leadership, operational teams, technical staff, and external stakeholders across affiliated organizations

·        Work collaboratively with organizations operating under independent governance structures and varying levels of cybersecurity maturity

·        Understand operational impacts of recommendations, including workflow, staffing, and service delivery considerations

·        Act as a trusted cybersecurity advisor by balancing risk reduction with practical operational realities

·        Facilitate collaborative discussions to build alignment, trust, and shared accountability across participating organizations and educate on Cybersecurity principals ands best practices in which need to be adapted.

Reporting & Governance

·        Prepare clear, concise cybersecurity risk assessment reports and executive summaries for leadership and stakeholders

·        Present findings, recurring risk themes, and prioritized recommendations to both technical and non-technical audiences

·        Support the development of a consolidated cybersecurity risk view across affiliated organizations to inform strategic planning and prioritization

·        Track common risks, trends, remediation activities, and shared mitigation opportunities across the affiliate network

Working Conditions

·        Hybrid work model with regular onsite visits to affiliated healthcare and community partner locations

·        Travel across multiple locations is required

·        Must be comfortable working within varied technical, operational, and organizational environments

·        Valid driver’s license and reliable access to transportation required

Qualifications and Skills:

Experience:

·        5+ years of progressive experience in cybersecurity, information security, or IT risk management

·        Demonstrated experience conducting cybersecurity risk assessments and developing practical remediation plans

·        Experience supporting healthcare organizations, regulated environments, or health information systems strongly preferred

·        Experience working with smaller organizations, community-based providers, or multi-site environments considered an asset

·        Proven ability to balance cybersecurity best practices with operational and financial realities

Knowledge & Skills

·        Strong understanding of cybersecurity frameworks and control standards, including:

o   NIST Cybersecurity Framework (CSF)

o   CIS Controls

o   ISO 27001

·        Strong understanding of healthcare cybersecurity risks, privacy considerations, and protection of health information

·        Ability to assess cybersecurity risk across people, process, and technology domains

·        Excellent interpersonal and relationship-building skills

·        Strong communication skills with the ability to translate technical cybersecurity risk into clear, actionable business language

·        Strong analytical, documentation, and reporting capabilities

·        Practical, solutions-oriented mindset focused on sustainable and achievable risk reduction

Education & Certifications

·        Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field

·        Relevant cybersecurity certifications considered an asset, including:

o   CISSP

o   CISM

o   CRISC

o   HCISPP

Contract Deliverables

By the end of the 12-month engagement, the Cyber Security Specialist will deliver:

·        Site-level cybersecurity risk assessments across affiliated organizations

·        Individualized cybersecurity risk profiles for participating sites

·        Prioritized and practical mitigation recommendations tailored to each organization

·        Consolidated cybersecurity risk summaries identifying:

o   Common themes

o   Shared risks

o   Strategic opportunities

·        Foundational cybersecurity recommendations appropriate for smaller, resource-constrained healthcare organizations

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:
 Healthcare of Ontario Pension (HOOPP)
 Extended health care benefits including health, dental, vision & critical Illness insurance
 Meaningful, purpose-based work
 12 paid Stat holidays and one (1) extra float day
 Flexible work schedule
 Ongoing green initiatives

Summary
 Classification: Non-Union
 Primary Location: Hamilton
 Employee Class: Temporary Full Time (Up to 12 Months)
 Schedule: Monday-Friday
 Salary: $84,500 – $96,536

Application Instructions:
 Interested applicants please submit résumé and cover letter as one document using naming convention
 Last name, First name_Position via email: hr@hamiltonfht.ca

Note:
 If successful in receiving a job offer with the Hamilton Family Health Team, new hires will be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they will be required to submit supporting documentation to determine if they are exempt from this requirement.

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

Your Opportunity:

The Registered Practical Nurse (RPN), Patient Attachment, is a mobile member of HFHT’s Attachment Team, working across all clinic sites to support the attachment of unattached and at-risk patients to primary care providers. This role is central to HFHT’s patient attachment strategy, functioning at the point of care to coordinate outreach, complete clinical onboarding, and facilitate warm connections between patients and their care teams.

The RPN is expected to travel between HFHT clinic sites on a regular basis and may work from various clinical and community settings. Work may include in-person, virtual, and telephone-based interactions. This position is a full-time role and will involve interactions with patients who may be experiencing social vulnerabilities. We are currently looking to hire 3 full time RPNs for HFHT’s Attachment Team.

Roles and Responsibilities:

Patient Outreach and Engagement

•       Conduct proactive outreach to unattached patients and those at risk of losing primary care access, via telephone, virtual platforms, or in-person visits.

•       Engage with patients in a trauma-informed, culturally responsive manner to support their connection to primary care.

•       Facilitate warm handoffs between patients, community partners, and care providers to support seamless attachment at the point of care.

•       Identify and address barriers to attachment, including social determinants of health, and connect patients to appropriate resources.

Clinical Onboarding and Chart Preparation

•       Initiate patient charts in the electronic medical record (EMR) upon attachment and complete initial patient profiles.

•       Gather and document patient medical history, family history, social history, and current medications.

•       Review and update immunization records

•       Complete screening tools and preventive care checklists as part of the patient onboarding process.

•       Prepare clinical summaries to support provider readiness for first patient visits.

Direct Patient Care

•       Conduct in-person, virtual, and telephone visits with patients as part of the attachment and onboarding process.

•       Perform nursing assessments within the RPN scope of practice, including vital signs, health history collection, and identification of urgent care needs.

•       Refer patients to appropriate providers or services when clinical concerns are identified during onboarding interactions.

Community and Partner Engagement

•       Build and maintain working relationships with community partners, social service agencies, and health system navigators to enable patient attachment.

•       Represent HFHT at community outreach events and community partner tables as needed.

•       Support point-of-care attachment initiatives in partnership with community-based organizations, including within priority equity communities.

•       Participate in care transitions and handoff processes for patients connecting from community settings to HFHT care.

Documentation and Quality

•       Maintain accurate, timely, and complete documentation in the EMR consistent with HFHT standards and professional obligations.

•       Contribute to data collection and tracking related to patient attachment outcomes and outreach activity.

•       Participate in quality improvement initiatives related to attachment, access, and patient experience.

•       Adhere to all HFHT policies, clinical protocols, and privacy legislation including PHIPA.

Teamwork and Collaboration

•       Work as an integrated member of the multi-site Attachment Team and broader interprofessional care teams.

•       Communicate effectively with clinic staff across sites to coordinate scheduling, patient flow, and handoffs.

•       Participate in team meetings, conferences, and practice development activities.

•       Support onboarding and knowledge sharing with new team members as required.

Qualifications and Skills:

•       Current registration in good standing with the College of Nurses of Ontario (CNO) as a Registered Practical Nurse.

•       Minimum two (2) years of clinical nursing experience, preferably in primary care, community health, or a similar ambulatory care setting.

•       Demonstrated experience with electronic medical records (experience with OSCAR Pro or PS Suites an asset).

•       Strong clinical assessment skills and the ability to work independently within the RPN scope of practice.

•       Experience in outreach, case coordination, or community health roles (preferred)

•       Experience working with unattached or marginalized patient populations, including those facing complex social circumstances (preferred)

Why join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

·       Healthcare of Ontario Pension (HOOPP)

·       Extended health care benefits including health, dental, vision & critical Illness insurance

·       Meaningful, purpose-based work

·       12 paid Stat holidays and one (1) extra float day

·       Hybrid work schedule

·       Ongoing green initiatives

Summary

Classification: Non-Union

Primary Location: Hamilton

Employee Class: Full-Time 1.0 FTE (40 hours/week)

Schedule: Monday-Friday

Start Date: ASAP

Salary: $53,000 – $60,549.66

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention

Last name, First name_Position via email: hr@hamiltonfht.ca

Note:
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Together, we do amazing things every day. 

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day! 

Your Opportunity:  
The Nurse Practitioner (NP) at the Eva Rothwell Centre is a full-scope primary care provider within Hamilton Family Health Team’s NP-led model at this equity-focused site. The NP holds an enrolled patient panel and is responsible for the full continuum of primary care delivery — from episodic and preventive care through to chronic disease management, care coordination, and patient advocacy — for a population experiencing significant health and social complexity. 

The NP practices in accordance with the College of Nurses of Ontario standards for the Extended Class, HFHT policies and procedures, and applicable Ontario legislation. 

Roles and Responsibilities: 

• Primary Care and Chronic Disease Management 
  Provide comprehensive, longitudinal primary care to an enrolled patient panel with a high burden of chronic and complex disease
• Diagnose, treat, and manage chronic conditions including but not limited to diabetes, hypertension, COPD, heart failure, chronic pain, and mental health conditions
• Develop and implement individualized care plans in collaboration with the patient and interprofessional team
• Conduct regular reviews of medications, investigations, and care goals for patients with multiple comorbidities
• Support patients in self-management, health literacy, and navigation of the health system 

Preventive Care, Well-Woman, Well-Baby, and Prenatal Care 

• Provide well-woman care including routine health screening, Pap tests, reproductive health counselling, and contraception management
• Deliver well-baby and well-child visits including growth and developmental surveillance, immunizations, and caregiver education
• Provide prenatal primary care including initial assessment, ongoing monitoring, prenatal education, and coordination with obstetric and midwifery services
• Administer and prescribe immunizations in accordance with Ontario immunization schedules, HFHT medical directives, and CNO standards
• Conduct proactive outreach and recall for overdue preventive screening and immunizations within the enrolled panel

Episodic and Urgent Care 

• Assess and manage acute and episodic presentations within NP scope, with appropriate escalation and referral
• Conduct telephone triage and same-day appointments in response to urgent patient needs
• Collaborate with the RPN and clinic team to manage patient flow and ensure timely, appropriate care

Care Coordination and Navigation 

• Lead care coordination for high-complexity patients, facilitating communication across HFHT team members, specialists, and community partners
• Initiate and participate in interprofessional care conferences and case reviews
• Facilitate warm handoffs to social work, dietetics, pharmacy, community health workers, and Eva Rothwell Centre community programming
• Support patients in accessing housing, income supports, legal services, and other social determinants resources in collaboration with the social medicine team 
• Serve as a clinical point of contact for community partners including the Eva Rothwell Centre, Thrive Group, and McMaster University research collaborators

Documentation and Quality 

• Maintain accurate, timely, and complete EMR documentation in accordance with CNO standards and HFHT policies
• Participate in quality improvement activities including chart audits, data collection, and QI project implementation
• Contribute to the development and review of clinical protocols, medical directives, and care pathways relevant to the Eva Rothwell population
• Support students, learners, and new team members as appropriate 

 
Qualifications and Skills:  

• Current registration in good standing with the College of Nurses of Ontario in the Extended Class (NP-EC or NP-PHC)
• Master’s degree in Nursing or recognized NP education program 
• Current Basic Life Support (BLS/CPR) certification
• Demonstrated experience or commitment to equity-centered, trauma-informed, and culturally safe primary care
• Strong clinical reasoning, independent decision-making, and comfort with diagnostic and prescribing scope
• Excellent interpersonal and communication skills, with the ability to build trust with patients experiencing significant social and health complexity

Experience with electronic medical records (Telus PS Suite preferred) considered an asset 
 
Why join the HFHT? 
Competitive Employee Value Proposition including, but not limited to:

• Healthcare of Ontario Pension (HOOPP)
• Extended health care benefits including health, dental, vision & critical Illness insurance
• Meaningful, purpose-based work
• 12 paid Stat holidays and one (1) extra float day 
• On-site parking 

Ongoing green initiatives 
 
Summary 
Classification: Non-Union 
Primary Location: Hamilton – Eva Rothwell Centre 
Employee Class: Full-Time 1.0 FTE  
Schedule: Monday – Friday  
Date Available: ASAP 
Salary: $125,000 – $142,805.79 

Application Instructions 
Interested applicants please submit résumé and cover letter as one document using naming convention Last name, First name_Position by email: hr@hamiltonfht.ca 

Note: 
If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement. 

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.